Chapter 14

Cause: The file system is corrupted.

Solution: Check the display for an error message telling you that the images on the memory card are corrupted.

If the file system on the card is corrupt, reformat the memory card in your digital camera.

CAUTION: Reformatting the memory card will delete any photos stored on the card. If you have previously transferred the photos from your memory card to a computer, try printing the photos from the computer. Otherwise, you will need to retake any photos you might have lost.

Troubleshooting

General user messages

The following is a list of messages related to common user errors:

Cannot crop

Memory card error

Disconnected

No scan options

Out of disk space

Memory card must be in slot

Card access error

Use only one card at a time

Card is inserted incorrectly

Card is not fully inserted

Card is damaged

Cannot crop

Cause: The computer does not have enough memory.

Solution: Close all unnecessary applications. This includes applications that run in the background, such as screensavers and virus checkers. (If you turn off your virus checker, remember to turn it back on after you finish.) Try restarting your computer to clear the memory. You might need to purchase more RAM. Refer to the documentation that came with your computer.

Cause: For scanning, there must be at least 50 MB of space available on your computer's hard disk.

Solution: Empty the Recycle Bin on your desktop. You might also need to remove files from the hard disk.

Memory card error

Cause: There are two or more memory cards inserted into the HP All-in-One at the same time.

154 Troubleshooting