Paper mismatch

Cause: The print setting for the print job does not match the paper type or size loaded in the HP All-in-One.

Solution: Change the print setting or load the appropriate paper in the input tray. For more information, see:

“Change the print settings for the current job” on page 46 “Information on paper” on page 111

Paper mismatch for photo

Cause: The image size for the photo is larger than the paper loaded.

Solution: Replace the paper in the input tray with a larger sized paper. To continue your print job, press OK on the control panel of the HP All-in-One.

Wrong paper width

Cause: The print setting chosen for the print job does not match the paper loaded in the HP All-in-One.

Solution: Change the print setting or load the appropriate paper in the input tray. For more information, see:

“Information on paper” on page 111

“Change the print settings for the current job” on page 46

“Load paper” on page 36

Power and connection messages

The following is a list of power- and connection-related error messages:

•Communication test failed

•HP All-in-One not found

•Improper shutdown

•Two-way communication lost

Communication test failed

Cause: The HP All-in-One is turned off.

Solution: Look at the display on the HP All-in-One. If the display is blank and the On button is not lit, the HP All-in-One is turned off. Make sure the power cord is firmly connected to the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One.

Troubleshooting

Cause: The HP All-in-One is not connected to the computer.

Errors 159