POST Error Messages

POST Error Messages

Screen Message

Probable Cause

Recommended Action

 

 

 

163-Time & Date Not

Invalid time or date in

Set the date and time under Control

Set

configuration memory.

Panel or in F10 Setup depending on

 

RTC (real-time clock)

the operating system.

 

battery may need to be

If the problem persists, replace the RTC

 

replaced.

battery.

 

CMOS jumper may not

 

 

be properly installed.

 

 

 

 

164-Memory Size Error

Memory configuration is

Run Computer Setup (F10 Setup) or

 

incorrect.

Windows utilities.

 

 

Make sure memory module(s) (if any) are

 

 

installed properly.

 

 

If third party memory has been added,

 

 

test using HP-only memory.

 

 

Verify proper memory module type.

 

 

 

183-Invalid Processor

System board jumper

Reset system board jumpers to match

Jumper Setting

improperly set.

processor and bus speeds (select

 

 

models).

 

 

 

201-Memory Error

RAM failure.

Run Computer Setup (F10 Setup) or

 

 

Windows utilities.

 

 

Ensure memory and continuity modules

 

 

are installed correctly.

 

 

Verify proper memory module type.

 

 

Remove and replace memory module(s)

 

 

one at a time to isolate faulty module.

 

 

Replace the faulty memory module(s).

 

 

If error persists after replacing memory

 

 

modules, replace the system board.

 

 

 

202-Memory Type

Memory modules do not

Replace memory modules with matched

Mismatch

match each other.

sets.

 

 

 

207-ECC Corrected

Single Bit ECC error.

Verify proper memory module type.

Single Bit Errors in

 

Try another memory socket.

Memory Socket(s) y,y

 

Replace memory module if problem

 

 

 

 

persists.

 

 

 

212-Failed Processor

Processor has failed to

Reseat the processor in its socket.

 

initialize.

If the processor does not respond,

 

 

replace it.

213-Incompatible

A memory module in

memory Module in

memory socket identified

memory Socket(s)

in the error message is

X,X, X

missing critical SPD

 

information, or is

 

incompatible with the

 

chipset.

Verify proper memory module type. Try another memory socket.

Replace memory with a module conforming to the SPD standard.

C–2

360201-002

Service Reference Guide, dc5000