Troubleshooting Without Diagnostics

Front Panel LEDs and Audible Codes

This section covers the front panel LED codes as well as the audible codes that may occur before or during POST that do not necessarily have an error code or text message associated with them.

If you see flashing LEDs on a PS/2 keyboard, look for flashing LEDs on the front panel of the computer and refer to the following table to determine the front panel LED codes.

Recommended actions in the following table are listed in the order in which they should be performed.

Diagnostic Front Panel LEDs and Audible Codes
ActivityBeepsPossible Cause

Recommended Action

 

 

 

 

Green Power

None

Computer on.

None

LED On.

 

 

 

 

 

 

 

 

Green Power

None

Computer in

None

LED flashes

 

Suspend to RAM

 

 

every two

 

mode (select

 

 

seconds.

 

models only) or

 

 

 

 

normal Suspend

 

 

 

 

mode.

 

 

 

 

 

 

Green Power

None

Computer in

None

LED flashes four

 

Suspend

 

 

times, once per

 

to Disk or

 

 

second.

 

“Hibernate” mode.

 

 

 

 

 

 

 

Red Power LED

None

Processor thermal

1.

Ensure that the computer air vents are

flashes two

 

protection

 

not blocked and the processor

times, once

 

activated:

 

cooling fan is running.

every second,

 

A fan may be

2.

Open hood, press power button, and

followed by a

 

blocked or not

 

see if the processor fan spins. If the

two second

 

turning.

 

processor fan is not spinning, make

pause.

 

OR

 

sure the fan's cable is plugged onto

 

 

The heatsink/fan

 

the system board header. Ensure the

 

 

 

fan is fully/properly seated or

 

 

assembly is not

 

 

 

 

installed.

 

 

properly attached

 

 

 

3. If fan is plugged in and seated

 

 

to the processor.

 

 

 

 

properly, but is not spinning, then

 

 

 

 

replace processor fan.

 

 

 

4.

Reseat processor heatsink and verify

 

 

 

 

that the fan assembly is properly

 

 

 

 

attached.

5. Contact an authorized reseller or service provider.

D–26

360201-002

Service Reference Guide, dc5000