Troubleshooting Without Diagnostics

Solving Processor Problems

 

 

 

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Solving Processor Problems

 

 

 

 

 

 

 

 

 

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

 

 

Poor performance is

Processor is hot.

1.

Make sure the airflow to the

 

 

experienced.

 

 

computer is not blocked.

 

 

 

 

2.

Make sure the fans are

 

 

 

 

 

connected and working

 

 

 

 

 

properly (some fans only

 

 

 

 

 

operate when needed).

 

 

 

 

3.

Make sure the processor

 

 

 

 

 

heatsink is installed properly.

 

 

 

 

 

 

 

 

 

Power LED is Red and

Processor is not seated

1.

Check to see that the processor

 

 

stays on.

properly or not

 

is present.

 

 

 

installed.

2.

Reseat the processor.

 

 

 

 

 

 

 

 

 

 

 

Service Reference Guide, dc5000

360201-002

D–21