Setup Utilities and Diagnostics Features

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2.3.4Running Diagnostic Tests in Diagnostics for Windows

To run diagnostic tests:

1.Click Start > HP Information Center > Diagnostics for Windows. Alternately, you can access Diagnostics for Windows via the control panel.

The screen displays the overview of the computer hardware and software. Five tabs are displayed below the row of icons: Overview, Test, Status, Log, and Error.

2.Click the Test tab, or click Tab at the top of the screen and select Test.

3.Select one of the following options:

❏Quick Test—Runs a quick, general test on each device. Requires no user intervention if Unattended Mode is selected.

❏Complete Test—Runs maximum testing of each device. The user can select Interactive Mode or Unattended Mode.

❏Custom Test—Runs only the tests you select. To select specific devices or tests, find the device in the list, then select the check box beside each test. When selected, a red check mark is displayed in the box. Some tests selected may require user intervention.

✎To test all subsystems, you must log in as the administrator. If you do not log in as the administrator, you will be unable to test some subsystems. The inability to test a subsystem will be indicated by an error message under the subsystem name in the Test window or by shaded boxes that cannot be checked.

4.Select Interactive Mode or Unattended Mode. In Interactive Mode, the diagnostic software will prompt you for input during tests that require it. Some tests require interaction and will display errors or halt testing if selected in conjunction with Unattended Mode.

❏Interactive Mode provides maximum control over the testing process. You determine whether the test passed or failed and may be prompted to insert or remove devices.

❏Unattended Mode does not display prompts. If errors are found, they are displayed when testing is complete.

5.Click the Begin Testing button at the bottom of the window. Test Status is displayed, showing the progress and result of each test. For more details on the tests run, click the Log tab or click Tab at the top of the screen and select Log.

6.To view a test report, select one of three tabs:

❏Status—Summarizes the tests run, passed, and failed during the current testing session.

❏Log—Lists tests run on the system, the numbers of times each test has run, the number of errors found on each test, and the total run time of each test.

❏Error—Lists all errors found on the computer with their error codes.

7.To save a test report:

❏Select the Log tab Save button to save a Log tab report.

❏Select the Error tab Save button to save an Error tab report.

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