Troubleshooting Without Diagnostics

Diagnostic Front Panel LEDs and Audible Codes (Continued)

Activity

Beeps

Possible Cause

Recommended Action

 

 

 

 

Red Power LED

7

System board

Replace the system board.

flashes seven

 

failure (ROM

 

 

times, once

 

detected failure

 

 

every second,

 

prior to video).

 

 

followed by a

 

 

 

 

two second

 

 

 

 

pause.

 

 

 

 

 

 

 

 

 

Red Power LED

8

Invalid ROM based

1.

Reflash the ROM using a ROMPaq

flashes eight

 

on bad checksum.

 

diskette. See the “ROM Flash” section

times, once

 

 

 

of the Desktop Management Guide.

every second,

 

 

2.

Replace the system board.

followed by a

 

 

 

 

 

 

two second

 

 

 

 

pause.

 

 

 

 

 

 

 

 

System does not

None

System unable to

Press and hold the power button for less

power on and

 

power on.

than 4 seconds. If the hard drive LED turns

LEDs are not

 

 

green, then:

flashing.

 

 

1.

Check that the voltage selector,

 

 

 

 

 

 

 

located on the rear of the power

 

 

 

 

supply, is set to the appropriate

 

 

 

 

voltage. Proper voltage setting

 

 

 

 

depends on your region.

 

 

 

2.

Remove the expansion cards one at a

 

 

 

 

time until the 3.3 V_aux light on the

 

 

 

 

system board turns on.

 

 

 

3.

Replace the system board.

 

 

 

OR

 

 

 

 

Press and hold the power button for less

 

 

 

than 4 seconds. If the hard drive LED does

 

 

 

not turn on green then:

 

 

 

1.

Check that the unit is plugged into a

 

 

 

 

working AC outlet.

 

 

 

2.

Open hood and check that the power

 

 

 

 

button harness is properly connected

 

 

 

 

to the system board.

 

 

 

3.

Check that both power supply cables

 

 

 

 

are properly connected to the system

 

 

 

 

board.

 

 

 

4.

Check to see if the 3.3 V_aux light on

 

 

 

 

the system board is turned on. If it is

 

 

 

 

turned on, then replace the power

 

 

 

 

button harness.

 

 

 

5.

If the 3.3 V_aux light on the system

 

 

 

 

board is not turned on, then replace

 

 

 

 

the power supply.

 

 

 

6.

Replace the system board.

 

 

 

 

 

D–28

360201-002

Service Reference Guide, dc5000