Setup Utilities and Diagnostics Features
3.To save the information in the left or right window, select File > Save Window File and then select Left Window File or Right Window File.
✎Saving the configuration of the computer periodically allows the user to keep a history of the configuration. This history may be useful to you in the future if the system ever encounters a problem that needs debugging.
4.To exit Configuration Record, click File, then click Exit.
2.5Remote Diagnostics Enabling Agent
This utility provides a Web browser interface to Diagnostics for Windows. It enables remote control of the diagnostics and facilitates easy transfer of computer information from remote machines to a service provider.
The Remote Diagnostics Enabling Agent captures hardware configuration and provides the ability to perform tests remotely to diagnose computer problems. In addition, the Remote Diagnostics Enabling Agent identifies any computer hardware device problems signaled by the HP Management Agents. These hardware devices are automatically selected for testing by the Remote Diagnostics Enabling Agent.
✎Theinstalled.Remote Diagnostics Enabling Agent only works if Diagnostics for Windows is also
The Remote Diagnostics Enabling Agent is
2.5.1Installing or Upgrading Remote Diagnostics
Enabling Agent
1.Visit http://www.hp.com/support/files and click on the applicable product.
2.Locate the appropriate software and download the latest version.
3.Execute the downloaded file. If you are upgrading an existing version, select Repair for the new version to overwrite the old version.
2.5.2Running the Remote Diagnostics Enabling Agent
1.Select the Remote Diagnostics icon located in the Control Panel.
✎The Remote Diagnostics Enabling Agent allows you to run Diagnostic Test or the Configuration Record in a browser window. Both of these utilities can be run remotely or locally.
2.To exit Remote Diagnostics, click File and then click Close.
2.6 Protecting the Software
To protect software from loss or damage, you should keep a backup copy of all system software, applications, and related files stored on the hard drive. See the operating system or backup utility documentation for instructions on making backup copies of data files.
Service Reference Guide, dc5000 |