Troubleshooting Without Diagnostics

Solving Audio Problems (Continued)

Problem

Cause

Solution

Noise or no sound comes out of the speakers or headphones.

1.If using digital speakers that have a stereo jack and want the system to auto-switch to digital, use a stereo-to-mono adapter to properly engage the auto-sense feature or use the multimedia device properties to manually switch the audio signal from analog to digital.

2.If the headphones have a mono jack, use the multimedia device properties to switch the system to analog out.

✎If you set digital as the Output Mode, the internal speaker and external analog speakers will no longer output audio until you switch back to an auto-sense or analog mode.

If you set analog as the Output Mode, external digital speakers will not function until you change the output mode back to an auto-sense or digital mode.

Sound cuts in and out.

Processor resources are

Shut down all open

being used by other

processor-intensive applications.

open applications.

 

Computer appears to be locked up while recording audio.

The hard disk may be full.

1.Before recording, make sure there is enough free space on the hard disk.

2.Try recording the audio file in a compressed format.

Service Reference Guide, dc5000

360201-002

D–13