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HP Fax 2140 Troubleshooting ProblemSolution, Dialcorrectly.Phonebooklist,seePrintreportsonpage34

Models: Fax 2140

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Page 52

Troubleshooting

(continued)

ProblemSolution

Thenumbersstoredinmemorydonot MakesurethenumbersareprogrammedcorrectlyToprinta.

dialcorrectly.Phonebooklist,seePrintreportsonpage34.

Thedocumentdoesnotfeedintothe Besurethedocumentisnotwrinkled,andyouareputtingitin

machine,correctlyCheckthatthedocumentistherightsizeandnottoo.

thickortoothinSeeDocumenttypesandsizesonpage52..

YoucannotreceivefaxesautomaticallyCheckif. TELappearsontherightsideofthedisplayInTEL. mode,youcannotreceiveafaxautomaticallyBesurethe. handsetisseatedonthecradleproperly.

Iftheinkislow,thefaxwillstopprintingfaxesReplacetheprint.

cartridge.

Ifthefaxmemoryisfull,thefaxwillstopansweringthephone. Loadpaperandprintthefaxesinmemorytoclearoutthe memory.

Themachinecannotreceivefaxes DonothangupthehandsetbeforepressingStarttoreceiveafax. manually.

Themachinedoesnotsendanything.Checkthatthedocumentisloadedfacedown.Sendshould appearinthedisplayafteritdialsCheckifthemachinetowhich. youaresendingcanreceiveyourfax.

Youcannotpollanothermachine. Thefaxmachineyouarepollingmaybeusingapollcode

(password).

Thefaxyoureceivedhasblankbitsonit. ThemachinesendingtoyoumaybefaultyAnoisyphonelinecan.

causelineerrorsCheckyourmachinebymakingcopy..

Spotsorlinesmissingfromthefaxyou CheckiftheprintcartridgeisokbymakingcopySeeMaintain.

receive,theprintcartridgeonpage42.Checkwiththetelephone companytoseeifyourphonelineisnoisy.

Youarereceivingpoorqualitycopies. Thefaxmachinesendingtoyoumayhavedirtyscanglass. Also,checkwiththetelephonecompanytoseeifyourphoneline isnoisy.

Someofthewordsonthefaxyou Themachinesendingtoyouhadtemporarydocumentjam. receivedappearstretched.

Yourmachinedoesnotmakecopies. Makesureyourdocumentisloadedfacedown.

TherearelinesoncopiesordocumentsCheckyourscanglassformarksandcleanit(seeCleanthe

yousend.documentscannerareaonpage44).

Themachinedialsnumber,butfailsto Theremotefaxmachinemaybeturnedofforunabletoanswer makeconnectionwitharemotefax incomingcallsSpeakwiththeotherfaxoperatorsolvethe.

machine,problem.

Careandmaintenance49

Image 52

HP Fax 2140 manual Troubleshooting ProblemSolution, Dialcorrectly.Phonebooklist,seePrintreportsonpage34, Cartridge

Contents

Page HP 2140 Fax series Safety information Contents Additional FeatureAdvanced Faxing Ink level Quick start Load paperSend a fax LoaddocumentstofaxorcopyPushthePaperTrayCoverbackintoplace Load documents to fax or copyMake a copy Receive a faxReceiveafax Make a telephone call MaketelephonecallHP Fax features HP Fax basicsHP 2140 Fax Parts of the HP FaxTheHP2140Fax Control Panel of HP FaxLabel Icon Description Mode/ContrastName and Description Themenus Overviewofmenuoptions Overview of menu options SettingsBasic FAX menu Overviewofmenuoptions Option OptionSettingsAdvanced FAX menu Menu Option Settings Ready modeLoudspeaker Navigate the menusEnter dates, times, text, and telephone numbers Press Most text fieldsProduces Speed dialing Fax header telephone numberStore a number in the phone book Press ResultSpeeddialing Document types and sizes Paper types and sizesPapertypesandsizes Set document resolution and contrast for a single copy SetdocumentresolutionandcontrastforasinglecopyDo not try to send documents that are Adjustvolume Adjust volumeRinger volume Speaker volume Press LoudspeakerAdditional features Set rings to answerUseCallerID Use Caller ID Block junk fax numbersTurn Caller ID on See who called with Caller IDFavorites FavoritesDelete a number Image TCR ImageTCRDistinctive ring Drpd Answer/receive mode ReSet up distinctive ring Drpd answer modeAnswer/receivemode Step lmTeach the HP Fax the ring patternTEL Delayed fax BroadcastingPolling Setting send pollingPolling Forward faxes To cancel the scheduled jobPolling another fax to receive Forwardfaxes Set the date and time Alarm soundsTurn on and off sounds Silent mode SetthefaxheaderinformationSet the fax header information Automatic reportsReports you can print PrintreportsReport name Reprinting faxes ReprintingfaxesRedial a number in memory LoudspeakerLoudspeaker Print cartridge information View ink levelPrint the self test PrinttheselftestReplace the print cartridge Care and maintenance Clear jammed documents and paper ClearjammeddocumentsandpaperMaintaintheprintcartridge Maintain the print cartridgeClean the cartridge carrier contacts Clean the document scanner area Adjust the scanner LCDerrormessages LCD error messagesStatus/Solution DisplayDisplay Ink CartridgeTroubleshooting DisplayStatus/Solution TroubleshootingFax problems ProblemSolutionTroubleshooting ProblemSolution CauselineerrorsCheckyourmachinebymakingcopyMachine,problem Careandmaintenance49 Dialcorrectly.Phonebooklist,seePrintreportsonpage34Print Quality Problems Problem SolutionPage36 AtthetopPaper feeding problems ProblemDocument types and sizes Paper size Dimensions Paper weightAcceptable documents Print cartridge Product specificationsHP 701 black inkjet print cartridge CC635A Productspecifications ResolutionSpeeddials ECMmodeAsampleofITU#1testchartreducedto60.5% Sample of ITU #1 test chart reduced to 60.5%Environmental product stewardship program EnvironmentalproductstewardshipprogramProtecting the environment PlasticsRegulatory notices RegulatorynoticesRegulatory model identification number Automatic Dialers NetworkfromabnormalsurgesontheACpowerlineFCC statement UseHewlett-Packardsupportservices Use Hewlett-Packard support servicesBefore calling customer support Ea6a # oEc.A .,o,oFCO.FO.M,.Y Declaration of conformityHewlett-PackardLIMITEDWARRANTYSTATEMENT Hewlett-Packard Limited Warranty StatementIndex Page Setbroadcasting menu14 Setdelayedfax Settingdateandtime33Symbols button11 Systemdata35 Button11 Programming18CM721-90001 V e n t