Troubleshooting ProblemSolution, Cartridge | HP Fax 2140 specification

Troubleshooting

(continued)

ProblemSolution

Thenumbersstoredinmemorydonot MakesurethenumbersareprogrammedcorrectlyToprinta.

dialcorrectly.Phonebooklist,seePrintreportsonpage34.

Thedocumentdoesnotfeedintothe Besurethedocumentisnotwrinkled,andyouareputtingitin

machine,correctlyCheckthatthedocumentistherightsizeandnottoo.

thickortoothinSeeDocumenttypesandsizesonpage52..

YoucannotreceivefaxesautomaticallyCheckif. TELappearsontherightsideofthedisplayInTEL. mode,youcannotreceiveafaxautomaticallyBesurethe. handsetisseatedonthecradleproperly.

Iftheinkislow,thefaxwillstopprintingfaxesReplacetheprint.

cartridge.

Ifthefaxmemoryisfull,thefaxwillstopansweringthephone. Loadpaperandprintthefaxesinmemorytoclearoutthe memory.

Themachinecannotreceivefaxes DonothangupthehandsetbeforepressingStarttoreceiveafax. manually.

Themachinedoesnotsendanything.Checkthatthedocumentisloadedfacedown.Sendshould appearinthedisplayafteritdialsCheckifthemachinetowhich. youaresendingcanreceiveyourfax.

Youcannotpollanothermachine. Thefaxmachineyouarepollingmaybeusingapollcode

(password).

Thefaxyoureceivedhasblankbitsonit. ThemachinesendingtoyoumaybefaultyAnoisyphonelinecan.

causelineerrorsCheckyourmachinebymakingcopy..

Spotsorlinesmissingfromthefaxyou CheckiftheprintcartridgeisokbymakingcopySeeMaintain.

receive,theprintcartridgeonpage42.Checkwiththetelephone companytoseeifyourphonelineisnoisy.

Youarereceivingpoorqualitycopies. Thefaxmachinesendingtoyoumayhavedirtyscanglass. Also,checkwiththetelephonecompanytoseeifyourphoneline isnoisy.

Someofthewordsonthefaxyou Themachinesendingtoyouhadtemporarydocumentjam. receivedappearstretched.

Yourmachinedoesnotmakecopies. Makesureyourdocumentisloadedfacedown.

TherearelinesoncopiesordocumentsCheckyourscanglassformarksandcleanit(seeCleanthe

yousend.documentscannerareaonpage44).

Themachinedialsnumber,butfailsto Theremotefaxmachinemaybeturnedofforunabletoanswer makeconnectionwitharemotefax incomingcallsSpeakwiththeotherfaxoperatorsolvethe.

machine,problem.

Careandmaintenance49

Image 52

HP Fax 2140 manual Troubleshooting ProblemSolution, Dialcorrectly.Phonebooklist,seePrintreportsonpage34, Cartridge

Contents

Page HP 2140 Fax series Safety information Contents Additional FeatureAdvanced Faxing Ink level Quick start Load paper Send a fax LoaddocumentstofaxorcopyPushthePaperTrayCoverbackintoplace Load documents to fax or copy Make a copy Receive a faxReceiveafax Make a telephone call Maketelephonecall HP Fax features HP Fax basics HP 2140 Fax Parts of the HP Fax TheHP2140Fax Control Panel of HP FaxLabel Icon Description Mode/Contrast Name and Description Themenus Overviewofmenuoptions Overview of menu options SettingsBasic FAX menu Overviewofmenuoptions Option OptionSettingsAdvanced FAX menu Menu Option Settings Ready modeLoudspeaker Navigate the menus Enter dates, times, text, and telephone numbers Press Most text fieldsProduces Speed dialing Fax header telephone numberStore a number in the phone book Press Result Speeddialing Document types and sizes Paper types and sizesPapertypesandsizes Set document resolution and contrast for a single copy SetdocumentresolutionandcontrastforasinglecopyDo not try to send documents that are Adjustvolume Adjust volumeRinger volume Speaker volume Press Loudspeaker Additional features Set rings to answer UseCallerID Use Caller ID Block junk fax numbersTurn Caller ID on See who called with Caller ID Favorites FavoritesDelete a number Image TCR ImageTCRDistinctive ring Drpd Answer/receive mode ReSet up distinctive ring Drpd answer modeAnswer/receivemode Step lmTeach the HP Fax the ring pattern TEL Delayed fax Broadcasting Polling Setting send pollingPolling Forward faxes To cancel the scheduled jobPolling another fax to receive Forwardfaxes Set the date and time Alarm soundsTurn on and off sounds Silent mode SetthefaxheaderinformationSet the fax header information Automatic reports Reports you can print PrintreportsReport name Reprinting faxes Reprintingfaxes Redial a number in memory LoudspeakerLoudspeaker Print cartridge information View ink level Print the self test PrinttheselftestReplace the print cartridge Care and maintenance Clear jammed documents and paper Clearjammeddocumentsandpaper Maintaintheprintcartridge Maintain the print cartridge Clean the cartridge carrier contacts Clean the document scanner area Adjust the scanner LCDerrormessages LCD error messagesStatus/Solution Display Display Ink Cartridge Troubleshooting DisplayStatus/Solution TroubleshootingFax problems ProblemSolution Troubleshooting ProblemSolution CauselineerrorsCheckyourmachinebymakingcopyMachine,problem Careandmaintenance49 Dialcorrectly.Phonebooklist,seePrintreportsonpage34 Print Quality Problems Problem SolutionPage36 Atthetop Paper feeding problems Problem Document types and sizes Paper size Dimensions Paper weightAcceptable documents Print cartridge Product specificationsHP 701 black inkjet print cartridge CC635A Productspecifications ResolutionSpeeddials ECMmode AsampleofITU#1testchartreducedto60.5% Sample of ITU #1 test chart reduced to 60.5% Environmental product stewardship program EnvironmentalproductstewardshipprogramProtecting the environment Plastics Regulatory notices RegulatorynoticesRegulatory model identification number Automatic Dialers NetworkfromabnormalsurgesontheACpowerlineFCC statement UseHewlett-Packardsupportservices Use Hewlett-Packard support servicesBefore calling customer support Ea6a # oEc.A .,o,oFCO.FO.M,.Y Declaration of conformity Hewlett-PackardLIMITEDWARRANTYSTATEMENT Hewlett-Packard Limited Warranty Statement Index Page Setbroadcasting menu14 Setdelayedfax Settingdateandtime33Symbols button11 Systemdata35 Button11 Programming18 CM721-90001 V e n t