HP Mobile Printing for Windows Mobile manual Unable to open network folder in HP Mobile Printing

HP Mobile Printing indicates that an attachment is not downloaded, even though I’ve already downloaded it in Inbox

In HP Mobile Printing, be sure to go to the same e-mail service that was used to download the attachment in Inbox.

Example: In Inbox, download	In HP Mobile Printing, be sure to
attachments using ActiveSync.	go to the same e-mail service.

Unable to open network folder in HP Mobile Printing

Before you can open the network folder, you must use the File Explorer to download the associated files.

Unable to find printer model

If a printer model is not listed, try one of the following solutions:

zSelect the series that matches the printer. For example, to use a PhotoSmart 7150 printer, select PhotoSmart 7000 series.

zSelect Hewlett-Packard PostScript Printer for a postscript-enabled printer.

Unable to print to an infrared printer

Make sure that:

zThe infrared ports on the devices are lined up and within the recommended range. Try moving closer to the printer.

zNothing is between the two ports.

zThere are no bright lights shining into either of the ports, which can interfere with the connection.

66 Chapter 5 Troubleshooting ENWW