NOTE. HP iPAQ printers typically use the COM8 port for Bluetooth connections. Other manufacturers may use a different COM port for Bluetooth printing. See the manufacturer’s printer documentation for more details.

fEnter a unique and easily identifiable printer name in the My printer’s name box. Use the keyboard to enter the required text,

and then tap the keyboard icon on the command bar to remove the keyboard from the screen.

gSelect from the Enable raw file types and Set as default printer check boxes, as appropriate.

hTap Finish.

Nothing prints and no error message is displayed

Make sure that you are within the range of the printer. If nothing prints and no error message displays, use the following steps to correct the problem:

1Tap Tools, and then tap Job Status to check the status of the document.

2If the status shows an error, tap it to see details of the problem.

Printing is slow

It may take a while to process and print complex documents from a Pocket PC. Tap Tools, and then tap Job Status to make sure no errors are reported and that the print job is being processed.

To increase the printing speed, use a lower print quality setting such as Normal or Draft.

Fonts are not printing correctly

Only one font (Tahoma) is available when printing directly to the printer from HP Mobile Printing.

Graphics are not printing, or not printing correctly

zThe graphic format may not be supported.

zWhen printing a document from a Pocket PC, the print quality may not be as good as printing from a desktop computer, and graphics in the document may not print correctly.

70 Chapter 5 Troubleshooting

ENWW