HP RISS Components Appliance Performance, Account Manager Service, Application Events features

Models: RISS Components

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Application Events features

Table 8 Application Events features

Feature

Description

 

 

Event

Information describing the event or error, including the service or

 

application name.

 

 

Machine

The name of the server on which the event is occurring.

 

 

IP

The IP address of the server on which the event is occurring.

 

 

Date

The date of the event.

 

 

Level

The status of the event. In Application Events, the only status shown is

 

critical.

 

 

Appliance Performance

This area of the overview provides information from the Storage Status view (see "Storage

Status" on page 30). The table on the left displays the number of documents stored, the amount of used and total disk space, the document storage rate, and the document index rate for each domain. The bar graph displays the system’s storage space ratio. The line graph on the right shows the messages per second that the system stored in the past day, ending with the current time.

Account Manager Service

The Account Manager Service provides a brief summary of information from the PCC Account Manager (see "Account Manager (AM)" on page 49). This area displays the number of individual RISS users and groups, pending users and groups, and the number of RISS repositories. It also displays the number of synchronization errors, if any, pertaining to RISS user accounts. Synchronization errors can be corrected in the Error Recovery view (see "Account Error Recovery" on page 58).

Failed Indexed Documents and CatchAll

This area of the Overview displays the following information:

Failed Indexed: The number of documents that were not indexed. (For example, the system might not have been able to index the particular file type.) These documents are in the failed indexing repository, which can be viewed in the Account Manager (see "Account Manager (AM)" on page 49. Click the Repository radio button in AM, click the Other tab, then open the failed indexing repository.

CatchAll: The number of messages in the system’s catch-all repository, including messages too large to be indexed, messages that cannot be parsed, and messages that cannot be routed to a registered RISS user. The number includes messages that went into catch-all from the SMTP portals as well as those from the smart cell indexers.

Messages that cannot be parsed have malformed message structures (MIME) or unsupported character sets.

Messages that cannot be routed do not correspond to any system routing rule. They are not recognized as destined for a registered RISS user. Mailing-list messages cannot be routed if the recipient’s name is not included in the message as a destination.

The catch-all repository can be viewed in the Account Manager (see "Account Manager (AM)" on page 49 by clicking the Repository radio button in AM, clicking the Other tab, then opening the catch-all repository.

The failed indexing and catch-all repositories are automatically created when the system is started.

28 System Status

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HP RISS Components manual Appliance Performance, Account Manager Service, Failed Indexed Documents and CatchAll