HP RISS Components manual Changing the reprocessing status, Using the Reprocessing Utility

4.To ensure the schedule is enabled, verify that the corresponding Reprocessing Status check box is selected.

If selected, the text Enabled appears next to the check box.

Changing the reprocessing status

You can enable or disable a reprocessing schedule of a specific domain or all the domains listed. To change a reprocessing schedule:

1.In the Reprocessing view, locate the domain whose schedule you want to enable or disable.

2.Complete any of the following tasks to change the status:

Figure 14 Change the reprocessing status

•To enable reprocessing for a specific domain, select the corresponding Reprocessing Status check box.

•To disable reprocessing for a specific domain, clear the corresponding Reprocessing Status check box.

•To enable reprocessing for all domains, click Resume All.

•To disable reprocessing for all domains, click Suspend All.

3.Verify the status by noting the text Disabled or Enabled next to the Reprocessing Status check box.

Using the Reprocessing Utility

You can reprocess a user repository if you think a user hasn’t been included in the processing. In the Reprocessing Utility area of the view:

Figure 15 Reprocessing utility

1.Enter the following information in the text boxes:

•The user email address

•The user repository ID

Users can only be reprocessed if their email address and repository are in the RISS system. If so, they are listed in the Account Manager.

2.In the Domain Name drop-down list, select the domain in which the user repository resides.

3.Specify a date range, and click Add in Reprocessing Queue.

The job is sent to the queue, and the reprocessing takes place 24 hours later.

Administrator Guide 67