HP RISS Components manual Other user management features, Manual Account Loader

7 Other user management features

This chapter explains how to use the Manual Account Loader and Error Recovery user management features.

The chapter contains the following topics:

•Manual Account Loader, page 57

•Account Error Recovery, page 58

Manual Account Loader

Manual Account Loader (MAL) is a batch tool used to load users into the RISS when the Exchange or mail server is not using LDAP. If the Exchange server is using LDAP, use dynamic account synchronization (DAS) instead. (See "Account Synchronization" on page 43.)

Do not use this tool with Microsoft Exchange 2000 (or later) servers. Loading user accounts into the system is a three step process:

1.Export a CSV file containing the user accounts you are loading into RISS. See "Exporting user account information from Exchange" on page 57.

2.Copy the exported CSV file to the PCC server.

3.Load the CSV file into RISS.

See "Loading user account information" on page 57.

Table 30 Links to the Manual Account Loader view

Origin	Link
left menu	User Management > Manual Account Loader

Exporting user account information

Export user account information by domain. You will need one CSV file for each domain. To export user account information from an Exchange 5.5 server:

1.Open the Exchange Admin tool.

2.Select Tools > Export Data.

3.Copy the exported CSV file to the PCC server.

Loading user account information

1.Open the Manual Account Loader view in PCC.

2.In the CSV File Uploader box, browse to the CSV file you created in "Exporting user account information from Exchange" on page 57.

3.Click Upload CSV File.

4.In the Domain Name drop-down list, select the domain associated with the user accounts. Only one domain can be selected.

5.Click Load Selected File.

Administrator Guide 57