IBM Type 8677 Linux, Power problems, Option problems, Service processor problems, Module problems

Table 2. Troubleshooting charts (continued)

Device	Suggested action
Mouse is not detected during	The installation of the SuSE Linux version 8.0 operating system does not detect the
SuSE installation.	mouse.
	You will need to select the mouse manually. Download the latest operating system
	installation instructions for your operating system from the IBM Support Web page at
	http://www.ibm.com/systems/support/. The steps for selecting the mouse are
	described in the instructions for your operating system.
Mouse offset problems occur	When you are using the remote console on a blade server that is running X Windows
when using remote console	in Red Hat Linux 7.3 or SuSE Linux version 8.0, you see two cursor arrows on the
and running X.	screen, widely spaced, one white and one black.
	Configure Linux and X Windows for accurate mouse tracking. See the online help
	information in the management module configuration and management software for
	instructions (Blade Tasks → Remote Control, click the circled question mark next to
	Redirect Server Console, read the section titled Notes on mouse support under
	Linux).
Power problems
The system does not power	Verify that:
on.	1. The power cables are properly connected to the power modules in the
	BladeCenter unit.
	2. The 220-volt PDU functions properly.
	3. The ac and dc power LEDs on the power module are on and the power module
	error LED (2320-watt power modules only) on the power module is off.
	4. If you just installed an option, remove it, and restart the BladeCenter unit. If the
	BladeCenter unit now turns on, you might have installed more options than the
	power module supports. You might need to install a power module in power bay 3
	or 4.
	If the problem remains, go to “Undetermined problems” on page 77.
Option problems
An IBM option that was just	Verify that:
installed does not work.	v The option is designed for the BladeCenter unit. See the “Server Support”
	flowchart for information about obtaining ServerProven® compatibility information
	from the World Wide Web.
	v You followed the installation instructions that came with the option.
	v The option is installed correctly.
	v You have not loosened any other installed options or cables.
	If the problem remains, replace the option.
An IBM option that used to	Verify that all of the option hardware and cable connections are secure. If the option
work does not work now.	comes with its own test instructions, use those instructions to test the option. If the
	problem remains, replace the option.
Service processor problems
Service processor in the	Disconnect the BladeCenter unit from all electrical sources, wait for 30 seconds,
management module reports	reconnect the BladeCenter unit to the electrical sources, and restart the server. If a
a general monitor failure.	problem remains, replace the management module.
I/O-module problems

Chapter 6. Symptom-to-FRU index 69