IBM Type 8677 manual Click Tools → Internet Options → Advanced tab, Management-module problems

Table 2. Troubleshooting charts (continued)

Device	Suggested action
The keyboard is very slow	Although the keyboard attached to the BladeCenter unit is a PS/2-style keyboard,
when using an operating	communication with it is through a USB bus. When you are running an operating
system that does not have	system that does not have USB drivers, such as in the following instances, the
USB drivers.	keyboard responds very slowly.
	v Run the blade server integrated diagnostics
	v Run a BIOS update diskette on a blade server
	v Update the diagnostics on a blade server
	v Run the Broadcom firmware CD for a blade server
The keyboard is very slow	Sometimes when switching ownership of the KVM to a blade server, the video for the
when using an operating	blade server appears almost immediately, but it takes up to 10 or 20 seconds for the
system that does not have	mouse and keyboard to be usable. No action required.
USB drivers.
Pressing F1 brings up	Connecting to the BladeCenter management module through the Web interface does
browser help instead of	not provide proper coverage for the F1 key. In particular, pressing F1 to access the
performing BladeCenter	Configuration/Setup Utility when a blade server is started brings up browser help
management functions.	instead of the Configuration/Setup Utility.
	This problem is peculiar to the Sun Java browser plug-in. Use the Microsoft virtual
	machine (VM) that is built in to the browser.
Remote console has	When you are redirecting the server console (remote console function) of a blade
keyboard entry problems with	server that is running Microsoft Windows 2000 or Windows XP and using the Sun
Sun Java plug-	Java plug-in (Java Virtual Machine), the remote console can have keyboard entry
	problems.
	Use the Microsoft Java Virtual Machine (JVM) or Java Runtime Environment (JRE)
	on the blade server instead of using the Sun Java Virtual Machine. The Microsoft
	JVM comes with the Windows XP Service Pack 1. You can obtain the Microsoft JVM
	for Windows 2000 from the Microsoft corporation. If you are using the Internet
	Explorer browser, version 6.0 or later, to log into the management module and use
	the remote control function, you must also adjust the browser settings:
	1. Click Tools → Internet Options → Advanced tab.
	2. Under the Java (Sun) section, uncheck the checkbox next to ’Use Java 2 v1.4. for
	<applet> (requires restart)’
Management-module problems
The management module	If you forget the management-module password, you will not be able to access the
password cannot be reset.	BladeCenter management module. The management-module password cannot be
	overridden, and the management module will need to be replaced.
Management module does	Replace the management module.
not complete changeover to
redundant module on
hardware failure.
Media tray problems
Media tray access is lost	When the BladeCenter management module is restarted, use of the media tray
temporarily during	(removable media drives) is lost temporarily. If you or a failure condition initiates a
management module restart.	management module restart while I/O activity is taking place on the media tray, the
	disruption can interrupt reads to the optical drive or lose data being written to a
	diskette or USB device.
	Note: You can restart the management module through the Web interface to the
	management module or from a network management station such as the IBM
	Director console. Some failures on the BladeCenter unit can result in the
	management module restarting automatically.
	Make sure there is no I/O activity on the media tray before you restart the
	management module.

Chapter 6. Symptom-to-FRU index 67