13 Problem Solving
Problem Solving
This section contains a
Identify the problem you are experiencing and follow the step(s) indicated in the table for fixing the problem. If the procedures do not restore normal Scan System operation, call for service. For help in solving problems with the Printer or the Printer media, refer to the applicable Printer Operator Manual.
Problem Solving Table
Table 3. Problem Solving Table
Problem | First solution to try | Second solution to try | Third solution to |
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| try |
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Power on |
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The Exposure Lamp does not | Ensure that the Power Cord is | Check that the Power | Call for Service. |
illuminate when the Scan | connected to the Scan System | On/Off Switch is in the on (I) |
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System is switched on. | and to the correct power | position. |
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| source. |
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The Scan System Control | Ensure that the IEEE 1394 | For all controllers, except |
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Panel continuously displays a | cable is connected to both the | the YKE, |
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clock face and the System | Scan System and the | and LVX ensure that the |
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does not initialize. | Controller. Check that the | DDS option is set to |
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| cable was not forced in the | Enabled. |
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| connector incorrectly. | NOTE: For the |
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| |
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| 6030/6050/6050A Printers, |
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| you can change this setting |
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| from either the |
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| CONTROLLER |
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| CONFIGURATION screen |
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| of the Printer Control Panel, |
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| or in the Web Printer |
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| Management Tool, select |
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| Configuration > Printer > |
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| Printer Setup > DDS |
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| Enabled. Wait 30 seconds. |
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| Then power the system off |
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| then on (rebooted). |
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| For the 721P Printer, this |
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Wide Format Copy System User Guide | 149 |
