Xerox 6279, 5101 manual Wide Format Copy System User Guide

Models: 5101 6279

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13 Problem Solving

SCAN SYSTEM FAULT -

A fault has occurred in communicating

Check that the IEEE 1394 cable is

5000000B - CHECK SCAN

with the Scan System.

properly connected at both ends.

SYSTEM

 

Check that the Scan System is still

 

 

VERIFY SCAN SYSTEM IS

 

connected to the AC power and is still

POWERED AND

 

switched on.

PROPERLY CONNECTED

 

Power off and power on the System. See

 

 

 

 

the "Powering off the System" and

 

 

"Powering on the System" sections for

 

 

more information.

CONTROLLER FAULT -

The file system or memory is full.

Retrieve or delete some documents to

50000012 - MEMORY FULL

 

create more space. Then rescan the

CONTROLLER FAULT -

 

document.

 

 

5000013 - MEMORY FULL

 

 

CONTROLLER FAULT -

Documents were scanned too fast.

Wait for previously scanned documents to

50000014 - MEMORY FULL

Memory is full.

be processed and stored on the hard disk.

 

 

Then scan the current document again.

CONTROLLER FAULT -

An error occurred saving the scanned

Do not scan until the interrupted job is

50000015

image to a disk.

finished. Check that the SCSI cable or

 

 

IEEE 1394 cable is connected correctly.

CONTROLLER FAULT –

FTP file transfer failed.

On the Web Printer Management Tool,

50000017

 

check the FTP destination settings by

 

selecting Configuration > Scanner.

 

 

SCAN SYSTEM MESSAGE:

When a user selects the On-Demand

The message will be gone after the reboot

“DISK IMAGE OVERWRITE

Image Overwrite on the Web Printer

sequence updates the scan system in the

Management Tool, the FreeFlow

normal fashion.

IN PROGRESS”

Accxes controller will reboot, causing

 

 

 

 

the message on the printer and scan

 

 

system during the reboot.

 

SCAN SYSTEM FIRMWARE

Scan System firmware must be at

Update the Scan System firmware.

VERSION FAULT -50000020

version 3.2.6 or higher to support scan

 

 

functions.

 

 

 

 

SCAN SYSTEM FAULT -

An error occurred during processing

Rescan the document.

COMPLEX DOCUMENT

due to the complexity of the image

 

 

that the document contains.

 

WARNING: xxxx

The image submitted for printing is

Recreate the image and try again.

 

corrupted or does not conform to the

 

 

standards for the format.

 

LL codes appear

Intermittent Scan System and/or

Power the system off then on. If the

intermittently while

software problems.

problem persists, call for service.

documents are scanned

 

 

 

 

 

154

Wide Format Copy System User Guide

Page 160
Image 160
Xerox 6279, 5101 manual Wide Format Copy System User Guide