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13 Problem Solving
SCAN SYSTEM FAULT - | A fault has occurred in communicating | Check that the IEEE 1394 cable is | |
5000000B - CHECK SCAN | with the Scan System. | properly connected at both ends. | |
SYSTEM |
| Check that the Scan System is still | |
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VERIFY SCAN SYSTEM IS |
| connected to the AC power and is still | |
POWERED AND |
| switched on. | |
PROPERLY CONNECTED |
| Power off and power on the System. See | |
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| the "Powering off the System" and | |
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| "Powering on the System" sections for | |
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| more information. | |
CONTROLLER FAULT - | The file system or memory is full. | Retrieve or delete some documents to | |
50000012 - MEMORY FULL |
| create more space. Then rescan the | |
CONTROLLER FAULT - |
| document. | |
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5000013 - MEMORY FULL |
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CONTROLLER FAULT - | Documents were scanned too fast. | Wait for previously scanned documents to | |
50000014 - MEMORY FULL | Memory is full. | be processed and stored on the hard disk. | |
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| Then scan the current document again. | |
CONTROLLER FAULT - | An error occurred saving the scanned | Do not scan until the interrupted job is | |
50000015 | image to a disk. | finished. Check that the SCSI cable or | |
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| IEEE 1394 cable is connected correctly. | |
CONTROLLER FAULT – | FTP file transfer failed. | On the Web Printer Management Tool, | |
50000017 |
| check the FTP destination settings by | |
| selecting Configuration > Scanner. | ||
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SCAN SYSTEM MESSAGE: | When a user selects the | The message will be gone after the reboot | |
“DISK IMAGE OVERWRITE | Image Overwrite on the Web Printer | sequence updates the scan system in the | |
Management Tool, the FreeFlow | normal fashion. | ||
IN PROGRESS” | |||
Accxes controller will reboot, causing |
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| the message on the printer and scan |
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| system during the reboot. |
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SCAN SYSTEM FIRMWARE | Scan System firmware must be at | Update the Scan System firmware. | |
VERSION FAULT | version 3.2.6 or higher to support scan |
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| functions. |
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SCAN SYSTEM FAULT - | An error occurred during processing | Rescan the document. | |
COMPLEX DOCUMENT | due to the complexity of the image |
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| that the document contains. |
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WARNING: xxxx | The image submitted for printing is | Recreate the image and try again. | |
| corrupted or does not conform to the |
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| standards for the format. |
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LL codes appear | Intermittent Scan System and/or | Power the system off then on. If the | |
intermittently while | software problems. | problem persists, call for service. | |
documents are scanned |
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154 | Wide Format Copy System User Guide |