13 Problem Solving
Problem | First solution to try | Second solution to try | Third solution to |
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Vertical lines and streaks are | Clean the Platen Glass. |
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visible in the copy. |
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Visible document edges on | Try a lighter Contrast setting. |
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the copy. |
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ark spots or smudges appear | Clean the Platen Glass. | Inspect the original and | Adjust the Copy |
on the copy. |
| clean it if necessary. | setting for best |
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| image quality. |
The copy image is too light. | Adjust the Copy setting for | Rotate the original 90 |
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| best image quality. | degrees. |
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The image density on the | Rotate the original 90 | Adjust the Copy setting for |
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copy varies from light to dark. | degrees. | best image quality. |
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Copies made in Photo mode | Set the Original, Type to | Set Original, Type to Line | Try a lighter |
have geometric patterns. | Normal and the Background | and Background | Contrast setting. |
| Suppression to Off. | Suppression off. |
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Fine lines on the original do | Enable the LINE MODE LINE | Adjust the Copy setting for |
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not appear on the copy when | PRESERVATION option. See | best image quality. |
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the image size is reduced. | "Imaging" in the "Main Menu" |
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| section for more information. |
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Gray areas appear in the copy | Refold the document in the |
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at the location of creases or | reverse direction to flatten the |
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folds in the original document. | creases or folds. |
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Error messages |
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An error message is displayed | Locate the message in Table |
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on the Scan System Control | 8, "Error Code Messages," in |
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Panel. | this section and perform the |
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| corrective action indicated. |
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152 | Wide Format Copy System User Guide |