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13 Problem Solving
Error Code Messages Table
Table 4. Error Code Messages Table
Error message | Probable cause | Corrective action | |
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40000001: ERROR | The Job Log File size has reached the | Contact your System Administrator. | |
ACCOUNTING DISK FULL | maximum space allocated for it. |
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40000002: ERROR | The number of Job Records in the Job | Contact your System Administrator. | |
| Log File has reached the maximum as |
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| defined by the FreeFlow Accxes |
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| Account Management Tool. |
| |
CONTROLLER FAULT - | The Controller has developed a | Remove the document. Press Start to | |
50000001 | "memory is full" internal fault. Large | print the job. | |
| documents using Auto |
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| Reduction/Enlargement or Auto- |
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| Rotate may cause this fault. Also, |
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| Photo and Mixed/Custom modes |
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| require significantly more memory |
| |
| than Line mode. |
| |
| The Controller has developed a | Remove the document. Wait for previous | |
CONTROLLER FAULT - | “memory is full” internal fault. Large | scans to finish printing. End the current set | |
documents using Auto | or print it if a set is in progress. Rescan the | ||
50000002 | |||
Reduction/Enlargement or Auto | document. | ||
| |||
| Rotate may cause this fault. Also, |
| |
| Photo and Mixed/Custom modes |
| |
| require significantly more memory |
| |
| than Line mode. |
| |
CONTROLLER FAULT - | A task controlling the Scan System | Power off the System. | |
50000003 | received an unrecognized request | Check that all cables are connected | |
| from the task controlling the Scan | ||
CONTROLLER FAULT - | correctly. | ||
System control panel. | |||
50000004 | Power on the System. | ||
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CONTROLLER FAULT - |
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| See the "Powering off the System" and | ||
50000005 |
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| "Powering on the System" sections for | ||
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| more information. | |
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CONTROLLER FAULT - | A software problem was encountered | Power off and power on the System. See | |
50000007 | in controlling the Scan System. | the "Powering off the System" and | |
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| "Powering on the System" sections for | |
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| more information. | |
CONTROLLER FAULT - | A document jam has occurred in the | Remove the jammed document. Scan the | |
50000008 - DOCUMENT | Scan System. | document again. | |
JAM |
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| |
CONTROLLER FAULT - | FreeFlow Accxes firmware supports a | Allow the jobs in the queue to print, and | |
50000011 - SCANNED | maximum of 128 active jobs in the | then rescan the document. | |
IMAGE LOST | printer queue. Scans made after the | FreeFlow Accxes firmware reserves 8 jobs | |
| maximum were refused and a scan | ||
| for | ||
| error was declared. | ||
| provides sufficient capability for scans and | ||
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| ||
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| copy jobs even when there is a high | |
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| volume of print jobs on the network. | |
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Wide Format Copy System User Guide | 153 |