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Xerox 5101, 6279 manual Error Code Messages Table, Error message Probable cause Corrective action

Models: 5101 6279

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13 Problem Solving

Error Code Messages Table

Table 4. Error Code Messages Table

	Error message	Probable cause	Corrective action

	40000001: ERROR	The Job Log File size has reached the	Contact your System Administrator.
	ACCOUNTING DISK FULL	maximum space allocated for it.
	ACCOUNTING DISK FULL
	40000002: ERROR	The number of Job Records in the Job	Contact your System Administrator.
		Log File has reached the maximum as
		defined by the FreeFlow Accxes
		Account Management Tool.
	CONTROLLER FAULT -	The Controller has developed a	Remove the document. Press Start to
	50000001	"memory is full" internal fault. Large	print the job.
		documents using Auto
		Reduction/Enlargement or Auto-
		Rotate may cause this fault. Also,
		Photo and Mixed/Custom modes
		require significantly more memory
		than Line mode.
		The Controller has developed a	Remove the document. Wait for previous
	CONTROLLER FAULT -	“memory is full” internal fault. Large	scans to finish printing. End the current set
	CONTROLLER FAULT -	documents using Auto	or print it if a set is in progress. Rescan the
	50000002	documents using Auto	or print it if a set is in progress. Rescan the
	50000002	Reduction/Enlargement or Auto	document.
		Reduction/Enlargement or Auto	document.
		Rotate may cause this fault. Also,
		Photo and Mixed/Custom modes
		require significantly more memory
		than Line mode.
	CONTROLLER FAULT -	A task controlling the Scan System	Power off the System.
	50000003	received an unrecognized request	Check that all cables are connected
		from the task controlling the Scan	Check that all cables are connected
	CONTROLLER FAULT -	from the task controlling the Scan	correctly.
	CONTROLLER FAULT -	System control panel.	correctly.
	50000004	System control panel.	Power on the System.
	50000004
	CONTROLLER FAULT -
	CONTROLLER FAULT -		See the "Powering off the System" and
	50000005		See the "Powering off the System" and
	50000005		"Powering on the System" sections for
			"Powering on the System" sections for
			more information.

	CONTROLLER FAULT -	A software problem was encountered	Power off and power on the System. See
	50000007	in controlling the Scan System.	the "Powering off the System" and
			"Powering on the System" sections for
			more information.
	CONTROLLER FAULT -	A document jam has occurred in the	Remove the jammed document. Scan the
	50000008 - DOCUMENT	Scan System.	document again.
	JAM
	CONTROLLER FAULT -	FreeFlow Accxes firmware supports a	Allow the jobs in the queue to print, and
	50000011 - SCANNED	maximum of 128 active jobs in the	then rescan the document.
	IMAGE LOST	printer queue. Scans made after the	FreeFlow Accxes firmware reserves 8 jobs
		maximum were refused and a scan	FreeFlow Accxes firmware reserves 8 jobs
		maximum were refused and a scan	for Scan-to-Net and copy jobs. This
		error was declared.	for Scan-to-Net and copy jobs. This
		error was declared.	provides sufficient capability for scans and
			provides sufficient capability for scans and
			copy jobs even when there is a high
			volume of print jobs on the network.

Wide Format Copy System User Guide

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Image 159

Xerox 5101, 6279 manual Error Code Messages Table, Error message Probable cause Corrective action

Contents

User Guide Page Table of Contents Scanning When Using a Folder 141 Specifications Electrical Supply Safety NotesConnection terminal Do Not Do These Operational Safety InformationDisconnect Device Do TheseRadio Frequency Emissions Maintenance InformationOzone Safety Information For ConsumablesProduct Safety Certification Regulatory InformationAgency Standard Safety Notes Wide Format Copy System User Guide Getting to know the Wide Format Copy System Feature Keys Page Wide Format Scan System Front View Scan System Standard ComponentsWide Format Scan System Rear View Page Scan System Compact Components Front View of the Wide Format Scan SystemBack View of the Wide Format Scan System Scan System Control Panel Media Selection Area Option KeysMedia Selection Control Panel Options AreaType SourceEnter Custom Media Size Custom Output FormatSynchro Preset Output Format SelectPreset Output Format screen Preset AutoInvalid Mode in Copy Mode Image Quality AreaImage Quality Area Normal PreviewFormat Tiff Original, TypeScan Options Line Screen LinePhoto ColorCompression Index Palette DefaultScan Options Color Format Tiff Compression PackbitsImage Enhancement Screen CopyReduce/Enlarge Area Reduce/EnlargeAuto ManualManual Reduction/Enlargement Screen PresetPreset Reduction/Enlargement Screen Manual REDUCTION/ENLARGEMENTGraphical Display and Navigation Keys Graphical DisplayNavigation Keys Ready to Scan Screen Ready to Scan Insert DocumentNumeric Keypad and Special Features/Control Keys Stop key Special Features KeysScan Control Keys Start keyPowering On the Wide Format Copy System Initial Power-OnPrinter and the FreeFlow Accxes Controller Switching on the Scan System Controller Power SwitchesPower Switch for the Scan System Page Getting to know the Wide Format Copy System Page Page Page From the control panel Powering the Xerox 6204 Wide Format Solution On/OffPowering On the System Powering Off the SystemFrom the Web Printer Management Tool Powering the Xerox 6279 Wide Format Solution On/OffPowering Off the System Ready to Copy Screen Power On/Off Switch PhotoReady to Copy Insert Document Scan System Warm-upDocument Quality Document QualityDynamic Background Removal Determining Document Quality Automatic Edge Detection and Document CenteringWhat is a bad quality document? What is a good quality document?Preparing documents Scanning strategies Page Image Quality Type, Normal, Line, and Photo Original, TypeImaging screen Normal Mode Best IQ Dynamic Background RemovalImage Enhancement Color IQ Srgb Type and NormalScan Options Normal Preview Format Tiff Scan Options Line 9 Preview Format TiffType Line Type Photo Scan Options Photo Preview Compression RAW Format TiffScan Options Photo Compression RAW Format TiffType, Color Scan Options Color Screen Tiff file format Format JpegCompression Normal Scan Options Color ScreensBackground Suppression Copy Page Scanner Control Document Return Front Mode Autowidth / AutocenterMaking Copies Making copiesMode Image QualityMaking a copy with the default settings Making a copy the same size as the original document Set the Reduce/Enlarge to Auto Fitting the image to a fixed copy sizePage Scanning when using a Folder Scanning when using a FolderReady to Copy Finisher Screen Wide Documents Scanning Oversized DocumentsScanning Oversized Documents Long DocumentsPage Special features keys Special Features KeysNumeric Keys Area Printer Interrupt KeyLast JOB JOB Templates Save Default TemplateStore/Recall Key STORE/RECALLDelete Last JOB Reprinting with Changed FeaturesLast JOB Recall Last JOBDelete Last Job Screen Delete Last JOB Are YOU Sure ? noDeleting the Last Job Job TemplatesSave Template Unused Templates 6 7 8 Enter Template Number JOB Parameters Saved Press Enter to ContinueSaving Job Templates Recalling Job Templates Template is in USE Press Enter to Overwrite Exit to AbortRecall Template Templates in USE Enter Template Number JOB Parameters Recalled Press Enter to ContinueSave Default Template Deleting Job TemplatesDelete Template Screen Recall Factory Defaults Finisher keyJob Parameters Saved Option Finisher Not Available Error Message Screen Finisher Finisher Option Is not AvailableFinisher Screen Fold Programs Fold Program Program User ProgramOverlength Options Overlength no Fold Finisher menu optionsTAB Options TAB USE Program Punch Options Punch USE ProgramMargin Options Margin USE Program Title Block Location Crossfold Options Crossfold USE ProgramIntelligent Title Block Option Crossfold OptionsPreparing to Build the Set Sets Build KeyOutput BIN Output BIN Bypass Sets Build Collation Forward CheckplotReady to Print Set Screen Ready to Build SET Insert DocumentReady to Print SET Press Start to Print Ready to Build Set ScreenWidth Found for Set is XX.X Screen Batch KeyJustification Transform Transform KeyTransform Menu MarginsTrail LeadLeft RightJustification Screen Lead Left Right TrailJustification Left Center JustificationTransform Mirror Invert TransformOFF OFFMirror Invert Transform OFF Mirror OFF Transform Invert OFFInverting an Image Sample key Sample Mode Press Start to Accept Press C/CA to RejectCopy Mode Sample Sample Mode ScreenScan Mode Sample Sample Mode File Local File Scan Image to PrinterPage Scanning to the Network Scan mode Scanning to the Network Scan modePlease Enter Directory Screen Switching between Copy mode and Scan modePlease Enter Directory FTP Transfer Failed ScreenUnderstanding the Ready to Scan screen Selections disabled in Scan modeOperating in Scan mode Clearing the scanned images Clear Scanned ImageClear Scanned Image Screen Managing the File System Scanning Multiple Pages to Make a FileBuilding Multi-Page Screen All Pages Scanned Screen Page Main Menu Main MenuConfiguration Menu ConfigurationLocalization Localization Screen Localization Language English Display UnitsLocalization Control PanelControl Panel Beeper Enabled Text Normal Default Mode Copy Copy OptionsControl Panel Screen Copy Options Screen Custom Media Formats Custom R/E PresetsDimensions width x length Media SeriesArch ISO B JIS B Media SeriesAnsi ISO aCustom Media Formats Custom Media FormatsCustom Media Formats Screen Custom R/E Presets Custom R/E Presets ScreenImaging Image Enhancements Timers Image EnhancementColor IQ Printer Interrupt 1 99 MIN File Deletion 1-24 HR TimersPower Saver Timers ScreenPower Saver Power Saver Delay 0 − 4 HR Power Saver ScreenScanner Control ScannerControl Screen Document Return Front Mode AUTOWIDTH/AUTOCENTERSystem Information Menu System DescriptionScanner Printer Model Xerox Xxxx Wide Format Firmware Scanner Model Xerox Wide Format Scan System FirmwareController Model Firmware Control Panel Model FirmwareFinisher Model None Recent Fault ListRecent Fault List Recent Fault List ScreenCopier Configuration Screen Copier ConfigurationCopier Configuration Queue to Printer YES Configuration PrintsPrinter Configuration Queue to Printer YES Printer Settings Queue to Printer YESALL Configuration Prints Queue to Printer YES System Administration Menu System Administration Enter PasswordEntering the System Administration Password System JOB Accounting ModeFile System Change Password Security Settings System Administration Password Invalid PASSWORD, RE-ENTERList by Directory File SystemList by Directory Delete Images Delete ALL ImagesDelete Images- Are You Sure Screen Delete Images DirectoryDeleting Stored Images by Directory Delete Images ScreenDelete All Images Screen Delete Images Are YOU SURE? YES Images DeletedDeleting All Stored Images Delete Images Images Deleted ScreenChange Password Screen Change Password Enter OLD PasswordChange Password Enter NEW Password Change PasswordChange Password RE-ENTER NEW Password Security Settings Image Recall EnabledSecurity Settings Diagnostics Menu Diagnostics menuDiagnostics Clear Scanner Usage Scanner DiagnosticsUsage Meters Scanner DiagnosticsScanner F Usage Meters Media Linear Media AreaScanner Diagnostics Screen Image PathScan BAR Full System Test Scan Bar Image PathBoard ID Status Image PathFull System Test Screen Scan BAR Calibration Test Press Start to BeginFull System Test Scan Bar ScreenReset NVR Defaults Write NVRScanner Reliability Meter Scanner Reliability Screen Scanner Faults Ordered Last ClearedScanner Faults Ordered Scanner Faults Ordered ScreenScanner Faults Counts Last Cleared Scanner Faults CountClear Scanner Fault Log Component Tests Clean CAL Zone Position Cleaning PositionClean CAL Zone Clean Cal Zone ScreenLead EDGE/TRAIL Edge Sensors Lead EDGE/TRAIL Edge Adjustment Press Start to BeginComponent Tests Motor SpeedSensors Screen SensorsSensor Locations on the Wide Format Scan System Document Motor Motor CommunicationsDocument Motor Screen Document Motor Motor OFF SpeedDirection Forward Calibration MotorCalibration Motor OFF Function Rotate Read NVRCalibration Screen Read NVR Screen PasswordPage Job Accounting Overview Job AccountingPlease Enter User Job Accounting Mode MenuJOB Accounting Mode Disabled Submitting JobsJob Accounting Please Enter Account Id Screen Error Invalid User or AccountPlease Enter Account Over the NetworkTerminating Use Under an Account Cleaning and maintenance Scan System Cleaning and Maintenance Scan SystemPage Cleaning the Calibration Strip Page Problem Solving Problem SolvingProblem Solving Table Problem Solving Wide Format Copy System User Guide 151 152 Wide Format Copy System User Guide Error message Probable cause Corrective action Error Code Messages Table154 Wide Format Copy System User Guide Specifications SpecificationsMaximum Elevation TemperaturePower Consumption HumidityPixel Min Max Depth IPS/ cm/s Appendix 1 Scanning Resolutions and SpeedsAppendices TurboAppendix 2 Paper Sheet Sizes Paper size Dimension Series 721P 6030/6050 6204 6279 6050ARoll size Width Series 721P 6030/6050 6204 6279 6050A Appendix 3 Paper Roll SizesLED Number Color Indicated Condition Appendix 4 LED Status IndicatorsScanner Control Appendix 5 Main Menu Structure162 Wide Format Copy System User Guide Index Color Enablement Feature KeyError Code Table DefaultPreset Reduction/Enlargement Screen, 25 Preview Margins Selection Screen in TransformRead NVR Screen Ready to Build Set Screen Speed Enhancement T Store/Recall Screen Synchro modeWide Documents Page Page 170 Wide Format Copy System User Guide