Chapter 4 — Maintaining the Computer

Problems While Configuring the Computer

 

 

Problem

Solution

 

 

You scan a configuration command,

If you are working in the Intermec Settings applet, you cannot scan configuration

such as Beeper Volume, and you

commands. Exit the applet to scan configuration commands.

hear three low beeps.

 

You scan or enter an option for the

You may have scanned or entered a Scanner Model command that does not apply

Scanner Model configuration

to the type of scanner that you have installed. Try scanning or entering the Scanner

command and you hear three low

Model command again and select an option for the type of device you are using.

beeps.

 

You cannot type a character on the

You may have locked a modifier key on the keypad. Check the 751G toolbar to see

keypad or you can only type

if it contains an icon with a locked symbol. Press the necessary key sequence to

uppercase or lowercase letters.

unlock the key. See “Keypad” on page 10.

Problems with Wireless Connectivity

 

 

Problem

Solution

 

 

When you turn on the 751G after it

Host may have deactivated or lost current terminal emulation session. In a

was suspended for a while (10-15

TCP/IP direct connect network, turn off the “KeepAlive” message from host to

minutes or longer), it can no longer

maintain the TCP session while a 751G is suspended.

send or receive messages over the

 

network.

 

The No Network Connection icon

The 751G is not connected to access point. Ensure access point is turned on and

appears on the toolbar. The 751G is

operating. Move closer to access point to reestablish communications. Ensure the

not communicating with the access

751G is configured correctly for network. 751G radio parameters must match all

point.

access point values.

 

If you have an 802.11b/g radio and its radio initialization process failed, reset the

 

751G (see “Resetting Your Computer” on page 13).

 

If No Network Connection icon still appears, you may have a defective radio card.

 

For help, contact your local Intermec representative.

The 751G is connected to the

Move closer to an access point or to a different location to reestablish

Intermec Application Server or host

communications until the Network Connection icon appears. Any data you

computer and you move to a new

collected while out of range is transmitted over the network.

site to collect data. The Network

 

Connection icon was visible, but is

 

now replaced with the No Network

 

Connection icon.

 

The Network Connection icon is in

There may be a problem with the host computer, with the connection between the

the toolbar, but you cannot

Intermec Application Server and the host computer, or with the connection

establish a terminal emulation

between the access point and the host computer. Check with network

session with the host computer.

administrator to make sure the host is running and allowing users to login to the

 

system.

The Network Connection icon is in

In a UDP Plus network, there may be a problem with the connection between the

the toolbar, but the host computer

Intermec Application Server and the host computer. Check with network

is not receiving any data from the

administrator or see the user’s manual for the Intermec Application Server.

751G.

In a TCP/IP network, there may be a problem with the connection between the

 

access point and the host computer. Check with network administrator or use your

 

access point user’s manual.

751G Color Mobile Computer User’s Manual

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Intermec 751G user manual Problems While Configuring the Computer