Chapter 4 — Maintaining the Computer

Problems While Scanning Bar Codes (continued)

 

 

Problem

Solution

 

 

The input device attached to the

Set the Scanner Model command to the specific attached input device. Check

751G does not work well or read

enabled bar code symbologies and enable only the symbologies being used.

bar code labels very quickly.

 

The scanner will not read the bar

Aim the scanner beam to cross entire bar code label in one pass. Vary the scanning

code label.

angle.

 

Check the quality of the bar code label, Scan a bar code label that you know will

 

scan. Compare the two bar code labels to see if the bar code quality is too low. You

 

may need to replace the label that you cannot scan.

 

Ensure the bar code symbology is enabled. Use the Intermec Settings applet to

 

check the symbologies. Expand Data Collection > Symbologies beneath devices

 

listed (scanner, virtual wedge) to check and enable symbologies, then scan the bar

 

code label again.

 

Ensure the 751G application is expecting input from a bar code. You may need to

 

type this information instead.

The scanner does not read the bar

The scanner window may be dirty. Clean the window with a solution of ammonia

code labels quickly, or the scanning

and water. Wipe dry. Do not allow abrasive material to touch the window.

beam seems to be faint or obscured.

 

You scan a valid bar code label to

The 751G may have decoded the bar code label in a symbology other than the

enter data for your application. The

label’s actual symbology. Try scanning the bar code label again. Make sure you scan

data decoded by the scan module

the entire label.

does not match the data encoded in

 

the bar code label.

 

Cleaning the Scanner

To keep the 751G in good working order, you may need to clean the EA11 scanner window.

Clean the scanner window as often as needed for the environment in which you are using the 751G. To clean the 751G, use a solution of ammonia and water.

There are no user-serviceable parts inside the 751G. Opening the unit will void the warranty and may cause damage to the internal components.

Press the power switch to turn off the 751G. Dip a clean cloth towel in the ammonia solution and wring out the excess. Wipe off the scanner window, wipe dry. Do not allow abrasive material to touch this surface.

EA11 Scanner

751G with EA11 Scanner. Note that this is the top of the unit.

751G Color Mobile Computer User’s Manual

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Intermec 751G user manual Cleaning the Scanner