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DR-M7EK_01.book Page 107 Friday, April 2, 2004 11:21 AM

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TROUBLESHOOTING

107

Before requesting service for a problem, use this chart and see if you can solve the trouble yourself. Small problems are often easily solved, and this can save you the trouble of sending your unit off for repair.

GENERAL

 

SYMPTOM

POSSIBLE CAUSE

CORRECTIVE ACTION

1.

No power is supplied to the unit.

The AC power plug is disconnected from

Connect the AC power plug to the mains

 

 

the mains.

securely. ( pg. 18)

 

 

 

 

2.

The channel cannot be changed.

Recording or Live Memory recording is

Press 9 to pause recording, change the

 

 

in progress.

channel, then press 4 to resume

 

 

 

recording.

 

 

 

 

3.

The remote control does not operate

The setting of the remote control code is

Set the same remote control code (1, 2, 3,

 

the unit.

inappropriate.

or 4) on both the unit and the remote

 

 

 

control. ( pg. 85)

 

 

The batteries are discharged.

Replace the dead batteries with new ones.

 

 

 

 

4.

Dubbing from the external equipment

The setting of the input channel position

Select the input channel position (“F-1”,

 

is not possible.

is inappropriate.

“L-1”, or “L-2”) that corresponds to the

 

 

 

input terminal connected to the external

 

 

 

equipment. ( pg. 81)

 

 

 

 

5.

The on-screen display superimposed

 

Set “SUPERIMPOSE” to “OFF”.

 

on the programme played back/

 

( pg. 93)

 

received on this unit is recorded when

 

 

you dub the programme to an external

 

 

 

recording equipment.

 

 

 

 

 

 

6.

The remote control does not work

Remove the batteries, wait for 5 minutes or

 

properly.

more, then load the butteries again.

 

 

 

 

The batteries are discharged.

Replace the dead batteries with new ones.

 

 

 

 

7.

The unit does not operate.

There are cases when the operation is

 

 

prohibited on the disc.

 

 

 

 

 

Lightning or static electricity may cause

Press 1 to turn the power off, then press

 

 

malfunction of the unit.

the button again to turn the power on.

 

 

 

 

PLAYBACK

 

SYMPTOM

POSSIBLE CAUSE

CORRECTIVE ACTION

1.

Images do not appear on the TV

The TV is not set to the AV mode.

Set the TV to the AV mode.

 

screen.

When interlace scanned programme is

Press and hold PROGRESSIVE SCAN until

 

 

 

 

played back, progressive scan mode is

disappears from the front display

 

 

selected.

panel.

 

 

 

 

2.

Playback dose not start or stop

The disc is loaded upside down.

Place the disc on the disc tray with the

 

immediately after playback is started by

 

playback surface facing downward.

 

pressing 4.

 

( pg. 10)

 

On the front display panel, “NO DISC”

A disc not being compatible with the

Load a playable disc on the unit.

 

appears.

unit is loaded.

( pg. 6, 7)

 

 

 

 

A dirty disc is loaded.

Clean the disc. ( pg. 10)

 

 

Defective disc is loaded.

Replace the warped or scratched disc with

 

 

 

a normal one.

 

 

 

 

3.

Images are blurred or distorted when

 

Images are blurred or distorted at the point

 

you start High-Speed Search.

where the playback speed changes and

 

 

 

this is not a malfunction of the unit.

 

 

 

 

4.

Playback does not start.

 

Playback does not start for approximately

 

 

30 seconds after recording is stopped and

 

 

 

this is not a malfunction of the unit.

 

 

 

 

5.

Playback does not start when you

The Parental Lock is engaged and the

Release the Parental Lock temporarily or

 

select a title or a chapter.

disc is rated higher than the set level.

change the set level. ( pg. 49)

 

 

 

 

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April 2, 2004 11:21 am

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JVC DR-M7S manual 107