Troubleshooting
Editing/Copying
Unable to delete file.
Files (videos/still images) that are protected cannot be deleted. Release protection before deleting the file. “Protecting Files” (A p. 72)
Unable to copy/move files to SD card.
If the SD card is write protected, set it to off.
Computer
Unable to copy files to DVD with a PC.
To record to discs, a recordable DVD drive is required for the PC in use.
Screen/Image
The LCD monitor is difficult to see.
The LCD monitor may be difficult to see if used in bright areas such as under direct sunlight.
The LCD monitor appears darker when 3D images are displayed. Change the display to 2D when it is difficult to see, such as when using this unit outdoors.
A band or a ball of bright light appears on the LCD monitor.
Change the direction of this unit to prevent the light source from coming into view. (A band or a ball of bright light may appear when there is a bright light source near this unit, but this is not a malfunction.)
The recorded subject is too dark.
Use backlight compensation when the background is bright and the subject is dark.
“Setting Backlight Compensation” (A p. 42) Use “NIGHTALIVE” in SCENE SELECT. “Scene Selection” (A p. 35)
Use “GAIN UP” in the menu. “ GAIN UP ” (A p. 90)
Set “BRIGHTNESS ADJUST” in the recording menu to the “+” side.
“Adjusting Brightness” (A p. 38)
The recorded subject is too bright.
Set the backlight compensation to “OFF” if it is being used. “Setting Backlight Compensation” (A p. 42)
Set “BRIGHTNESS ADJUST” in the recording menu to the
“Adjusting Brightness” (A p. 38)
The color looks strange. (Too bluish, too reddish, etc.)
Wait for a while until natural colors are achieved. (It may take some time for white balance to be adjusted.)
Set “WHITE BALANCE” in the recording menu to “MANUAL”
. Select from “5200K”/“6000K”/“3200K” according to the light source.
Select “MWB” and adjust accordingly. “Setting White Balance” (A p. 41)
The color looks different.
Set “WHITE BALANCE” in the recording menu to “MANUAL”
. Select from “5200K”/“6000K”/“3200K” according to the light source.
Select “MWB” and adjust accordingly. “Setting White Balance” (A p. 41)
When the video was recorded with “x.v.Color” set to “ON”, change the setting as desired on TV.
“x.v.Color (2D mode only)” (A p. 95)
