Battery Pack
Unable to turn on the power when using the
battery pack.
Recharge the battery pack.
“Charging the Battery Pack” (A p. 8)
If the terminal of this unit or the battery pack is dirty, wipe it
with a cotton swab or something similar.
If you use any other battery packs besides JVC battery packs,
safety and performance cannot be guaranteed. Be sure to
use JVC battery packs.
Short usage time even after charging.
Battery deterioration occurs when a battery pack is charged
repeatedly. Replace the battery pack with a new one.
“Optional Accessories” (A p. 22)
Unable to charge the battery pack.
When the battery pack is fully charged, the lamp does not
flash.
If the terminal of this unit or the battery pack is dirty, wipe it
with a cotton swab or something similar.
Using a non-original battery pack may result in damage to
this unit. Be sure to use an original battery pack.
The remaining battery display is not correct.
Remaining battery power is not displayed when the AC
adapter is connected.
If this unit is used for long periods of time in high or low
temperatures, or if the battery pack is repeatedly charged,
the amount of remaining battery may not be displayed
correctly.
The battery depletes even when the AC
adapter is connected.
Please use a JVC AC adapter (AP-V20U/AP-V20M).
Recording
Recording cannot be performed.
Check the A / B button.
“Interior” (A p. 122)
Set to the recording mode with the q button.
“Names of Buttons and Functions on the LCD Monitor”
(A p. 12)
Recording stops automatically.
Recording stops automatically as it cannot be performed for
12 or more consecutive hours according to specifications. (It
may take some time to resume recording.)
Turn off this unit, wait for a while, and turn it on again. (This
unit stops automatically to protect the circuit when the
temperature rises.)
The continuous shooting speed of still images
is slow.
The continuous shooting speed will drop if this function is
used repeatedly.
Continuous shooting speed may drop depending on the SD
card or under certain recording conditions.
The focus is not adjusted automatically.
If you are recording in a dark place or a subject that has no
contrast between dark and light, adjust the focus manually.
“Adjusting Focus Manually” (A p. 36)
Wipe the lens with a lens cleaning cloth.
Cancel manual focus on the manual recording menu.
“Adjusting Focus Manually” (A p. 36)
Zoom does not work.
Digital zoom is not available in the still image recording mode.
Zoom operation is not available in time-lapse recording.
(Simultaneous still image recording and image stabilizer are
also not available.)
To use digital zoom, set “ZOOM” in the menu to “40x/
DIGITAL” or “200x/DIGITAL”.
“ZOOM (2D mode only)” (A p. 94)
Mosaic-type noise occurs when recording
scenes with fast movements or extreme
changes in brightness.
Set “VIDEO QUALITY” to “THR” or “TXP” during 3D mode or
“UXP” or “XP” during 2D mode for recording.
“ VIDEO QUALITY ” (A p. 93)
Vertical lines appear on recorded images.
Such a phenomenon occurs when shooting a subject
illuminated by bright light. This is not a malfunction.
Card
Cannot insert the SD card.
Make sure not to insert the card in the wrong direction.
“Inserting an SD card” (A p. 10)
Unable to copy to SD card.
To record to the card, it is necessary to perform media
settings.
“ REC MEDIA FOR VIDEO ” (A p. 111)
To use cards that have been used on other devices, it is
necessary to format (initialize) the card using “FORMAT SD
CARD” from media settings.
“ FORMAT SD CARD ” (A p. 120)
Troubleshooting
126