Konica Minolta C20P manual 196

Symptom	Cause	Solution
Not all pages	The printer has the	Check your cable.
print.	wrong kind of cable,
	or the printer is not
	configured for the
	correct cable and
	port.
	The Cancel key was	Make sure no one pressed the Cancel
	pressed.	key while your job was printing.
	The tray is empty.	Check that the trays are loaded with
		media, in place, and secure.
	A document is printed	Print the overlay file using a suitable
	with an overlay file	driver.
	which has been cre-
	ated by an unsuit-
	able driver.
Printer	The power cord is not	Turn off the printer, confirm that the
resets or	correctly plugged into	power cord is correctly plugged into the
turns off fre-	the outlet.	outlet, and then turn on the printer.
quently.
	A system error	Contact Technical Support with the
	occurred.	error information.
You are	Media or settings are	Make sure that you are using correct
experienc-	not correct.	media.
ing duplex		„ See “Media Specifications” on page
(double-
		100.
sided) prob-
lems.		„ Do not duplex (double-sided) enve-
		lopes, labels, postcards, thick stock,
		glossy, or transparencies.
		„ Make sure that you have not mixed
		media types in Tray 1.
		Make sure that your document has
		more than one page.
		In the Windows printer driver (Layout/
		Print Type), choose “Double-Sided.”
		For N-up on duplexed pages, choose
		Collate only in the Windows driver’s
		Basic Tab. Do not set collation in the
		application.

196 Solving Other Problems