Konica Minolta C20P manual Solving Other Problems 197, Cd-Rom

Symptom	Cause	Solution
With N-up on	Both the driver and	For N-up on multiple copies, choose
multiple cop-	the application have	Collate only in the Windows driver’s
ies, the out-	been set for collation.	Basic Tab. Do not set collation in the
put is		application.
incorrect.
You hear	The printer is not	Place the printer on a flat, hard, level
unusual	level.	surface.
noises.
	The tray is not	Remove the tray that you are printing
	installed correctly.	from and reinsert it completely into the
		printer.
	There is a foreign	Turn off the printer and remove the
	object stuck inside	object. If you cannot remove it, contact
	the printer.	Technical Support.
The	The PageScope Web	The PageScope Web Connection
web-based	Connection Adminis-	Administrator password has a 6-char-
utility cannot	trator’s password is	acter minimum and a 16-character
be accessed.	incorrect.	maximum. For details of the Page-
		Scope Web Connection administrator
		password, refer to the Reference Guide
		on the Utilities and Documentation
		CD-ROM.
Media is	The media is moist	Remove the moist media and replace it
wrinkled.	from humidity or hav-	with new, dry media.
	ing water spilled on it.
	The transfer roller or	Check them for damage. If necessary,
	fuser unit is defective.	contact Technical Support with the
		error information.
	Unsupported media	Use KONICA MINOLTA-approved
	(wrong size, thick-	media. See “Media Specifications” on
	ness, type, etc.) is	page 100.
	being used.
The date and	The backup battery	Replace the backup battery. For
time is not	has reached the end	details, see “Replacing the Backup Bat-
correctly	of its life.	tery” on page 154.
maintained
on the
printer.

Solving Other Problems 197