Konica Minolta C20P manual Solving Problems with Printing Quality 201

Symptom	Cause	Solution
The print or	One or more of the	Remove the toner cartridges and
color density	toner cartridges may	check them for damage. If one is dam-
is uneven.	be defective or low.	aged, replace it.
	The printer is not	Place the printer on a flat, hard, level
	level.	surface.

Irregular	The media is moist	Adjust the humidity in the media stor-
print or mot-	from humidity.	age area.
tled image		Remove the moist media and replace it
appears.		with new, dry media.
	Unsupported media	Use KONICA MINOLTA-approved
	(wrong size, thick-	media. See “Media Specifications” on
	ness, type, etc.) is	page 100.
	being used.
	One or more of the	Remove the imaging units and check it
	imaging units may be	for damage. If it is damaged, replace it.
	defective.
There is	The media is moist	Remove the moist media and replace it
insufficient	from humidity.	with new, dry media.
fusing or the
	Unsupported media	Use KONICA MINOLTA-approved
image	(wrong size, thick-	media. See “Media Specifications” on
comes off
	ness, type, etc.) is	page 100.
when
	being used.
rubbed.
	Media type is set	When printing envelopes, labels, post-
	incorrectly.	cards, thick stock, glossy, or transpar-
		encies, specify the appropriate media
		type in the printer driver.

Solving Problems with Printing Quality 201