Solving Problems with Printing Quality

Symptom

Cause

Solution

 

 

 

Nothing is

One or more of the

Remove the imaging units and check it

printed, or

imaging units may be

for damage. If it is damaged, replace it.

there are

defective.

 

blank spots

 

 

The media is moist

Adjust the humidity for media storage.

on the

from humidity.

Remove the moist media and replace it

printed page.

 

 

with new, dry media.

 

The media set in the

Load the correct media in the printer.

 

printer driver mis-

 

 

matches the media

 

 

loaded in the printer.

 

 

 

 

 

The power source

Use a power source with the proper

 

does not match the

specifications.

 

printer specifications.

 

 

 

 

 

Several sheets are

Remove the media from the tray and

 

being fed at the same

check it for static electricity. Fan plain

 

time.

paper or other media (but not transpar-

 

 

encies), and replace it in the tray.

 

 

 

 

Media is not set prop-

Remove the media, tap it to straighten

 

erly in the tray(s).

it out, return it to the tray, and realign

 

 

the media guides.

 

 

 

Entire sheet

One or more of the

Remove the imaging units and check it

is printed in

imaging units may be

for damage. If it is damaged, replace it.

black or

defective.

 

color.

 

 

 

 

 

Solving Problems with Printing Quality

199

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Konica Minolta C20P manual Solving Problems with Printing Quality 199