Konica Minolta C20P manual Solving Problems with Media Misfeeds 191

Symptom	Cause	Solution
Media is	The media is not cor-	Remove the misfed media and reposi-
misfeeding.	rectly positioned in	tion the media properly in the tray.
	the tray.
	The number of sheets	Remove the excess media and reload
	in the tray exceeds	the correct number of sheets in the
	the maximum	tray.
	allowed.
	The media guides are	Adjust the media guides in the tray to
	not correctly adjusted	match the size of the media.
	to the media size.
	Warped or wrinkled	Remove the media, smooth it out, and
	media is loaded in the	reload it. If it still misfeeds, do not use
	tray.	that media.
	The media is moist	Remove the moist media and replace it
	from humidity.	with new, dry media.
	Envelopes, labels,	Special media must be loaded in
	postcards, thick	Tray 1 only.
	stock, glossy, or
	transparencies are
	loaded in Tray 2, 3.
	Custom-sized media	Custom-sized media can be loaded in
	is loaded in Tray 3.	Tray 1 or 2.
		See “Media Specifications” on page
		100.
	The recommended	Load the transparencies or label
	transparency or label	sheets according to the manufacturer’s
	sheet is facing the	instructions.
	wrong way in Tray 1.
	Envelopes are facing	Load the envelopes in Tray 1 so the
	the wrong way in	flaps are facing up.
	Tray 1.

Solving Problems with Media Misfeeds 191