Symptom

Cause

Solution

There are

One or more of the

Remove the imaging units and check

toner

imaging units may be

them for damage. If one is damaged,

smudges or

defective or installed

replace it.

residual

incorrectly.

 

images.

 

 

There are

The media path is

Print several blank sheets and the

toner

dirty with toner.

excess toner should disappear.

smudges on

 

 

One or more of the

Remove the imaging units and check it

the back side

imaging units may be

for damage. If it is damaged, replace it.

of the page

defective.

 

(whether or

 

 

 

not it has

 

 

been

 

 

duplexed).

 

 

Abnormal

The laser lens is dirty.

Clean the laser lens.

areas (white,

 

 

A imaging unit may

Remove the imaging unit with the color

black, or

be defective.

causing the abnormal image. Replace

color) appear

in a regular

 

it with a new imaging unit.

 

 

pattern.

 

 

202

Solving Problems with Printing Quality

Page 216
Image 216
Konica Minolta C20P manual Solving Problems with Printing Quality