Konica Minolta C20P manual Solving Problems with Media Misfeeds, 190, Symptom Cause Solution

Solving Problems with Media Misfeeds

" Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’re using unsupported print media.

Symptom	Cause	Solution
Several	The front edges of	Remove the media and even up the
sheets go	the media are not	front edges, then reload it.
through the	even.
printer
	The media is moist	Remove the moist media and replace it
together.
	from humidity.	with new, dry media.
	Too much static elec-	Do not fan transparencies.
	tricity is present.
Media mis-	Right side cover	Open and close the right side cover of
feed mes-	needs to be opened	the printer again.
sage stays	and closed again to
on.	reset the printer.
	Some media remains	Recheck the media path and make
	misfed in the printer.	sure that you have removed all of the
		misfed media.
Duplex mis-	Unsupported media	Use KONICA MINOLTA-approved
feeds.	(wrong size, thick-	media. See “Media Specifications” on
	ness, type, etc.) is	page 100.
	being used.
		Only plain paper, 60–90 g/m2 (16–24
		lb) can be autoduplexed. See “Media
		Specifications” on page 100..
		Make sure that you have not mixed
		media types in Tray 1.
		Do not duplex (double-sided) enve-
		lopes, labels, thick stock, glossy, or
		transparencies.
	Media is still being	Recheck the media path inside the
	misfed.	duplex option and make sure that you
		have removed all of the misfed media.

190 Solving Problems with Media Misfeeds