Problems and Error Messages, Serial LEDs | Lantronix 900-653-R

Appendix A: Troubleshooting and Contact Info

Serial LEDs

Two serial LEDs on top of the xDirect unit, directly adjacent to the “X” Power/Status LED, indicate transmit and receive data activity:

		Table A-3 Serial LEDs

Serial LED	Color		Condition
TX Serial LED	Green		Indicates transmit data activity.

RX Serial LED	Amber		Indicates receive data activity.

RJ45 Ethernet LED

The following two tables describe the meaning of the left and right LED colors on the Ethernet.

Table A-4 Ethernet Link LED

Color	Meaning
Off	No Link

Amber	10 Mbps

Green	100 Mbps

Table A-5 Ethernet Activity LED

Color	Meaning
Off	No Activity

Amber	Half Duplex

Green	Full Duplex

Problems and Error Messages

Table A-6 Problems and Error Messages

Problem/Message	Reason	Solution
When you issue the ARP –S	Your currently logged-in user	Have someone from your IT department log
command in Windows, the "ARP	does not have the correct rights	you in with sufficient rights. To configure
entry addition failed: 5" message	to use this command on this	Windows Vista/7Use the link below for FAQ
displays. For Windows Vista/7 you	PC. Windows Vista/7 has	1442.
need to run DOS as administrator	changed security measures.	http://ltxfaq.custhelp.com/app/answers/list
regardless of your login.		http://ltxfaq.custhelp.com/app/answers/list
regardless of your login.		Enter 1442 in the keyword search field to
		Enter 1442 in the keyword search field to
		retrieve the FAQ 1442 instructions.

When you attempt to assign an IP	When you Telnet to port 1 on	Telnet back to Port 1. Wait for it to fail, then
address to the unit by the ARP	the device server, you are only	Telnet to port 9999 again. Make sure you
method, the "Press Enter to go into	assigning a temporary IP	press Enter quickly.
Setup Mode" error "(described below)	address. When you Telnet into
message displays. Now when you	port 9999 and do not press
Telnet to the device server, the	Enter quickly, the device server
connection fails.	may have rebooted, causing it
	to lose the IP address.

xDirect User Guide

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Lantronix 900-653-R manual Problems and Error Messages, Serial LEDs, RJ45 Ethernet LED

Contents

User Guide Warranty Copyright & TrademarkContacts Disclaimer Table of Contents Using this GuideInstallation of xDirect Using DeviceInstaller Configuration Using Web Manager Configuration Via Telnet or Serial Port Setup Mode Setup Mode Server Configuration Setup Mode Channel Configuration Monitor Mode Setup Mode Advanced SettingsFirmware Upgrades Appendix a Troubleshooting and Contact Info Appendix B Connections and PinoutsAppendix E Binary to Hexadecimal Conversions Appendix F Compliance List of Figures Serial Tunneling Example List of Tables Chapter Summary Using this GuidePurpose and Audience Additional Documentation Document Description Applications Key FeaturesIntroduction Introduction Protocol Support Additional FeaturesConfiguration Methods Product Information Label Product Label Installing the xDirect Installation of xDirectPackage Contents IP Address Required InformationHardware Address Using DeviceInstaller Installing DeviceInstallerTo install DeviceInstaller Assigning an IP Address Accessing the xDirect Using DeviceInstaller Viewing the Current ConfigurationTo view the units current settings XDirect Configuration in DeviceInstaller Supports Configurable Pins CommentsDevice Family Type Assigning the IP Address Serial Port Login Next Step Configuration Using Web Manager Accessing xDirect Using DeviceInstaller Configuration Using Web Manager Network Configuration Network ModeAutomatic IP Address Configuration To assign an IP address automatically Static IP Address Configuration Ethernet ConfigurationSelect Use the following IP configuration To assign an IP address manually Server Configuration To configure the xDirect device server settings Monitor Mode @ Bootup CPU Performance ModeConfig Server Port Timeout ms Host List Configuration To configure the host listRetry Timeout Retry Counter To configure the channel’s serial settings Channel 1 ConfigurationSerial Settings Enable Packing Baud RateData Bits Parity Accept Incoming Connection Settings TCPTo configure a channel’s TCP settings Password Required Modem ModeModem Escape Sequence Pass Through Connection Settings UDP To configure a channel’s UDP settings Device Address Table Datagram TypeUse Broadcast Apply Settings Apply Defaults Configuration Via Telnet or Serial Port Setup Mode Accessing Setup ModeTelnet Connection To establish a Telnet connection Password Press Enter for Setup Mode Serial Port Connection Exiting Setup ModeTwo options through which to exit setup mode Setup Mode Server Configuration Server Configuration OptionBootP/DHCP/AutoIP options IP Address Set Gateway IP Address Netmask Number of Bits for Host PartSet DNS Server IP Address Standard IP Network Netmasks Change Telnet Configuration Password Dhcp Name Baudrate Setup Mode Channel ConfigurationChannel 1 Option Interface Mode Interface Mode OptionsCommon Interface Mode Settings Flow Connect Mode Port NumberFlow Control Options Reserved Port Numbers Incoming Connection Connect Mode OptionsConnect Mode Option Manual Connection Address Example ResponseActive Startup Host List Option Hostlist C0.0.0.0/0Autostart Automatic Connection Modem Mode To enable the hostlistDatagram Type Directed UDP Modem Mode Messages Message Meaning Send the Escape Sequence +++ in Modem Mode 10 Modem Mode CommandsModem Mode Function Command Show IP Address after Ring Disconnect Mode DisConnMode Auto Increment Source PortRemote IP Address Remote Port 12 Flush Mode Options Flush Mode Buffer Flushing11 Disconnect Mode Options Pack Control Packing IntervalTrailing Characters Send Characters DisConnTime Inactivity Timeout Channel Port PasswordSend Characters Telnet Terminal Type Setup Mode Advanced Settings Expert Settings OptionARP Cache Timeout In Seconds TCP Keepalive Time In Seconds Security Settings Option Snmp Community Name Disable SnmpDisable Telnet Setup Disable Tftp Firmware Update Disable Port 77FE HexDisable Web Server Disable Web Setup Default Settings Option Enable Enhanced Password Channel 1 Configuration Defaults Expert Settings DefaultsSecurity Settings Defaults Setup Mode Advanced Settings Firmware Upgrades Using Tftp Graphical User InterfaceObtaining Firmware Reloading Firmware Firmware Files Using Tftp Command Line Interface To recover firmware Firmware Upgrades Monitor Mode Entering Monitor Mode Using the Serial PortEntering Monitor Mode Using the Network Port To enter Monitor Mode locally Monitor Mode Commands Monitor Mode CommandsCommand Command Name Function G0, G1, ....,Ge, Gf Command Response Codes Response Meaning Appendix a Troubleshooting and Contact Info LEDsStatus LED Table A-2 Status LED RJ45 Ethernet LED Problems and Error MessagesSerial LEDs Using DeviceInstaller Serial Settings on page 29 or Europe, Middle East and Africa Technical SupportUnited States Appendix B Connections and Pinouts Serial Port Pinouts Ethernet Connector Pinouts Table B-6 Ethernet RJ45 Connector Pin-Outs Power Jack Mini USB-B Category Description Appendix C Technical SpecificationsTable C-1 xDirect Technical Specifications Appendix C Technical Specifications Appendix D Alternative Ways to Assign an IP Address AutoIP ARP and Telnet To assign a temporary IP address Appendix E Binary to Hexadecimal Conversions Converting Binary to HexadecimalConversion Table Scientific Calculator Appendix E Binary to Hexadecimal Conversions Safety Appendix F ComplianceManufacturer’s Name & Address Electromagnetic Emissions Appendix F Compliance RoHS Notice