Appendix a Troubleshooting and Contact Info | Lantronix 900-653-R

	Table of Contents
Appendix A: Troubleshooting and Contact Info	67

LEDs ___________________________________________________________________67

Status LED ___________________________________________________________67

Serial LEDs ___________________________________________________________68

RJ45 Ethernet LED _____________________________________________________68

Problems and Error Messages _______________________________________________68

Technical Support _________________________________________________________71

Appendix B: Connections and Pinouts

72

Serial Port Pinouts ________________________________________________________72

Ethernet Connector Pinouts _________________________________________________73

Power Jack (Mini USB-B) ___________________________________________________74

Appendix C: Technical Specifications	75
Appendix D: Alternative Ways to Assign an IP Address	77

DHCP __________________________________________________________________77

AutoIP __________________________________________________________________77

BOOTP _________________________________________________________________78

ARP and Telnet __________________________________________________________78

Appendix E: Binary to Hexadecimal Conversions

79

Converting Binary to Hexadecimal	____________________________________________79
Conversion Table ______________________________________________________79
Scientific Calculator ____________________________________________________79
Appendix F: Compliance	81

xDirect User Guide

7

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Lantronix 900-653-R Appendix a Troubleshooting and Contact Info, Appendix B Connections and Pinouts, Appendix F Compliance

Contents

User Guide Disclaimer WarrantyCopyright & Trademark Contacts Using DeviceInstaller Table of ContentsUsing this Guide Installation of xDirect Configuration Via Telnet or Serial Port Setup Mode Configuration Using Web Manager Setup Mode Channel Configuration Setup Mode Server Configuration Firmware Upgrades Setup Mode Advanced SettingsMonitor Mode Appendix F Compliance Appendix a Troubleshooting and Contact InfoAppendix B Connections and Pinouts Appendix E Binary to Hexadecimal Conversions Serial Tunneling Example List of Figures List of Tables Purpose and Audience Using this GuideChapter Summary Document Description Additional Documentation Introduction Key FeaturesApplications Introduction Configuration Methods Additional FeaturesProtocol Support Product Label Product Information Label Package Contents Installation of xDirectInstalling the xDirect Hardware Address Required InformationIP Address Assigning an IP Address Using DeviceInstallerInstalling DeviceInstaller To install DeviceInstaller XDirect Configuration in DeviceInstaller Accessing the xDirect Using DeviceInstallerViewing the Current Configuration To view the units current settings Type Supports Configurable PinsComments Device Family Next Step Assigning the IP Address Serial Port Login Accessing xDirect Using DeviceInstaller Configuration Using Web Manager Configuration Using Web Manager To assign an IP address automatically Network ConfigurationNetwork Mode Automatic IP Address Configuration To assign an IP address manually Static IP Address ConfigurationEthernet Configuration Select Use the following IP configuration To configure the xDirect device server settings Server Configuration Timeout ms Monitor Mode @ BootupCPU Performance Mode Config Server Port Retry Counter Host List ConfigurationTo configure the host list Retry Timeout Serial Settings Channel 1 ConfigurationTo configure the channel’s serial settings Parity Enable PackingBaud Rate Data Bits To configure a channel’s TCP settings Connection Settings TCPAccept Incoming Pass Through Password RequiredModem Mode Modem Escape Sequence To configure a channel’s UDP settings Connection Settings UDP Use Broadcast Datagram TypeDevice Address Table Apply Defaults Apply Settings To establish a Telnet connection Configuration Via Telnet or Serial Port Setup ModeAccessing Setup Mode Telnet Connection Password Press Enter for Setup Mode Two options through which to exit setup mode Exiting Setup ModeSerial Port Connection IP Address Setup Mode Server ConfigurationServer Configuration Option BootP/DHCP/AutoIP options Standard IP Network Netmasks Set Gateway IP AddressNetmask Number of Bits for Host Part Set DNS Server IP Address Dhcp Name Change Telnet Configuration Password Channel 1 Option Setup Mode Channel ConfigurationBaudrate Flow Interface ModeInterface Mode Options Common Interface Mode Settings Reserved Port Numbers Connect ModePort Number Flow Control Options Connect Mode Option Connect Mode OptionsIncoming Connection Active Startup ResponseManual Connection Address Example Connection Host List Option HostlistC0.0.0.0/0 Autostart Automatic Directed UDP Modem ModeTo enable the hostlist Datagram Type Message Meaning Modem Mode Messages Show IP Address after Ring Send the Escape Sequence +++ in Modem Mode10 Modem Mode Commands Modem Mode Function Command Remote Port Disconnect Mode DisConnModeAuto Increment Source Port Remote IP Address 11 Disconnect Mode Options Flush Mode Buffer Flushing12 Flush Mode Options Send Characters Pack ControlPacking Interval Trailing Characters Telnet Terminal Type DisConnTime Inactivity TimeoutChannel Port Password Send Characters TCP Keepalive Time In Seconds Setup Mode Advanced SettingsExpert Settings Option ARP Cache Timeout In Seconds Security Settings Option Disable Telnet Setup Disable SnmpSnmp Community Name Disable Web Setup Disable Tftp Firmware UpdateDisable Port 77FE Hex Disable Web Server Enable Enhanced Password Default Settings Option Setup Mode Advanced Settings Channel 1 Configuration DefaultsExpert Settings Defaults Security Settings Defaults Firmware Files Firmware UpgradesUsing Tftp Graphical User Interface Obtaining Firmware Reloading Firmware To recover firmware Using Tftp Command Line Interface Firmware Upgrades To enter Monitor Mode locally Monitor ModeEntering Monitor Mode Using the Serial Port Entering Monitor Mode Using the Network Port G0, G1, ....,Ge, Gf Monitor Mode CommandsMonitor Mode Commands Command Command Name Function Response Meaning Command Response Codes Table A-2 Status LED Appendix a Troubleshooting and Contact InfoLEDs Status LED Serial LEDs Problems and Error MessagesRJ45 Ethernet LED Using DeviceInstaller Serial Settings on page 29 or United States Technical SupportEurope, Middle East and Africa Serial Port Pinouts Appendix B Connections and Pinouts Table B-6 Ethernet RJ45 Connector Pin-Outs Ethernet Connector Pinouts Power Jack Mini USB-B Table C-1 xDirect Technical Specifications Appendix C Technical SpecificationsCategory Description Appendix C Technical Specifications AutoIP Appendix D Alternative Ways to Assign an IP Address To assign a temporary IP address ARP and Telnet Scientific Calculator Appendix E Binary to Hexadecimal ConversionsConverting Binary to Hexadecimal Conversion Table Appendix E Binary to Hexadecimal Conversions Electromagnetic Emissions SafetyAppendix F Compliance Manufacturer’s Name & Address RoHS Notice Appendix F Compliance