IBM 389 Getting information, help, and service, Information resources, Using the documentation

Chapter 8. Getting information, help, and service

This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo and where to go for additional information about Lenovo and Lenovo products.

Information resources

You can use the information in this topic to access useful resources relating to your needs when using the product.

Using the documentation

Information about your Lenovo system and installed software, if any, or optional device is available in the documentation that comes with the product. The documentation can include printed documents, online documents, readme files, and help files. Most of the documentation for your server is on the documentation DVD provided with your server. Refer to the troubleshooting information in your server User Guide for instructions on how to use the diagnostic programs and how to do basic troubleshooting. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download documentation or device drivers and updates. To access the Lenovo Support Web site, go to:

http://www.lenovo.com/support

For more information about your server documentation, see “Server documentation” on page 2.

If you suspect a software problem, refer to the documentation, including readme files and online help, that comes with the operating system or software program.

ThinkServer Web site (http://www.lenovo.com/thinkserver)

The ThinkServer Web site provides up-to-date information and services to help you buy, use, upgrade, and maintain your server. You can also do the following:

•Shop for servers as well as upgrades and accessories for your server.

•Purchase additional services and software.

•Purchase upgrades and extended hardware repair services.

•Access the Lenovo Limited Warranty (LLW).

•Access the online manuals for your products.

•Access troubleshooting and support information for your server model and other supported products.

•Download the latest device drivers and software updates for your server model.

•Find the service and support phone numbers for your country or region.

•Find a Service Provider located near you.

Lenovo Support Web site

Technical support information is available on the Lenovo Support Web site at:

http://www.lenovo.com/support

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