Troubleshooting checklist, Setup troubleshooting | Lenovo 5110

4	Setup troubleshooting

Troubleshooting checklist

Is the power supply firmly attached to your printer and a properly grounded electrical outlet?

Are both your printer and computer on?

Is your USB cable securely attached to your printer and computer?

Are any printer lights blinking? For help, see “Understanding error messages and flashing lights” on page 55.

Did you remove the sticker and transparent tape from the back and bottom of both print cartridges?

Did you install the print cartridges correctly? For help, see page 45.

Is the paper loaded correctly? Make sure you do not push the paper too far into the printer. For help, see page 13.

Did you install the printer software correctly?

From your desktop, click Start Programs or All Programs.

If Lenovo 5110-6110 does not appear in your list of programs, install the printer software.

Setup troubleshooting

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Lenovo 5110, 6110 manual Troubleshooting checklist, Setup troubleshooting

Contents

Caring for your cartridges and ordering supplies Checklist to find solutions to common setup problemsHow to print several projects on various types of paper Learn about the printer parts and the printer software Edition May Contents Setup troubleshooting Understanding the printer parts Lenovo 5110 DigitalPrinterPrinter overview Understanding the printer parts Lenovo 6110 DigitalPrinter Using memory cards Lenovo 6110 only Using memory cards Lenovo 6110 onlyInserting a memory card Using the printer software Using the printer software Printer driver Customizing the settings for your document Quality/Copies tab Following table describes the LSC tabs Lenovo Solution Center Using the paper type sensor Using the paper type sensor Printing on plain paper Load the paperPrinting ideas Load the photo paper Customize the print settingsPrinting photos Print your document Customize the print settings Printing on premium or coated paper Printing on premium or coated paperPrint your photos Load the premium paper Printing on both sides of a sheet of paper Printing on both sides of a sheet of paper Load the paper Printing cards Printing cards Load the cards Printing envelopes Printing envelopesPrint your cards Load the envelopes Print your envelopes Printing color images in black and white Printing color images in black and white Printing a booklet Printing a booklet Customize the print settings Build your booklet Printing labels Load the labelsPrinting labels Print your labels Printing handouts Printing handouts Select Side Flip or Top Flip binding Print your handouts Printing a poster Printing a poster Load the paper Assemble your poster Print your poster Printing iron-on transfers Load the iron-on transfersPrinting iron-on transfers Printing transparencies Printing transparenciesPrint your iron-on transfer Load the transparencies Customize the print settings Printing your document in reverse order Print your transparenciesPrinting your document in reverse order Print your document Printing a banner Load the banner paperPrinting a banner Print your banner Printing on custom size paper Load the custom size paperPrinting on custom size paper Print your document Maintenance Replacing the print cartridgesRemoving the used cartridges Replacing the print cartridges Installing the cartridges Specifying cartridge settings in the printer software Aligning the print cartridges Improving print qualityAligning the print cartridges Improving print quality Preserving the print cartridges Preserving the print cartridges Ordering supplies Ordering supplies Setup troubleshooting Troubleshooting checklist Solving printer software installation problems When I insert the printer software CD, nothing happensSolving printer software installation problems Windows 98/Me Windows 2000/XP Removing the printer software Installing the printer software Ink Low message Understanding error messages and flashing lightsGeneral troubleshooting Paper Jam message Power light is blinking Understanding error messages and flashing lightsPaper feed light is blinking Resolving unsuccessful or slow printing Printer is plugged in, but does not printResolving unsuccessful or slow printing Test page does not print Alignment page does not printPrinter ejects a blank page after appearing to print Printer does not feed envelopes or specialty media Clearing paper misfeeds or jamsPrinter prints very slowly Paper misfeeds or multiple sheets feed Print is too dark or smudged Solving print quality problemsSolving print quality problems Printer has a paper jam Vertical straight lines are not smooth Print smears onCharacters are missing or unexpected Photos do not print as expected Printed characters are improperly formed or misalignedColors on the printout differ from the colors on the screen Colors on the printout are faded Transparencies or photos contain white lines Solving specialty media problemsSolving specialty media problems Glossy or photo papers or transparencies stick together Service station in China Service station in China Service station in China Electronic emission notices Glossary Page Printer port. See USB port Page Index Page Shirt transfers