Resolving unsuccessful or slow printing

The following topics can help you improve unsuccessful or slow printing.

Printer is plugged in, but does not print

For help, first see the troubleshooting checklist on page 51, and then: Check the printer status:

Windows 98/Me/2000

Windows XP

1

Click Start Settings Printers.

1

Click Start Control Panel.

2

From the Printers folder, double-click

2

Click Printers and Other Hardware.

 

the Lenovo 5110-6110printer icon.

3

Click View installed printers or fax

 

 

3

From the Printer menu, make sure:

 

printers.

 

Set as Default is selected.

4

From the Printers folder, make sure

 

• Pause Printing is not selected.

 

there is a check next to the

 

 

 

Lenovo 5110-6110 printer icon

 

 

 

(indicating that it is the default printer). If

 

 

 

there is no check, right-click the icon,

 

 

 

and then click Set as Default Printer.

 

 

5

From the Printer menu, make sure that

 

 

 

Pause Printing is not selected.

 

 

 

 

Check the printer port:

Windows 98/Me

Windows 2000

Windows XP

 

1 Click Start Settings

1

Click Start Settings

1

Click Start

Control

Printers.

 

Printers.

 

Panel Printers and Other

2 Right-click the

2

Right-click the

 

Hardware

Printers and

 

Faxes.

 

Lenovo 5110-6110 printer

 

Lenovo 5110-6110 printer

 

 

 

2

Right-click the

icon, and then click

 

icon, and then click

Properties.

 

Properties.

 

Lenovo 5110-6110 printer

3 Click the Details tab.

3

Click the Ports tab.

 

icon, and then click

 

Properties.

 

4 From the Ports drop-down

4

From the list of ports, select

 

 

3

Click the Ports tab.

menu, check the printer port.

 

USB printer port.

 

4

From the list of ports, select

If the USB port is not listed,

 

If the USB port is not listed,

 

 

USB printer port or Virtual

remove, and then reinstall the

 

remove, and then reinstall the

 

 

 

printer port for USB.

printer software.

 

printer software.

 

 

 

If the USB port is not listed,

5 Click OK.

5

Click Apply.

 

 

remove, and then reinstall the

 

6

Click OK.

 

 

 

printer software.

 

 

 

 

 

 

 

5

Click Apply.

 

 

 

 

6

Click OK.

 

 

 

 

 

 

 

Resolving unsuccessful or slow printing

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Lenovo 5110, 6110 manual Resolving unsuccessful or slow printing, Printer is plugged in, but does not print