Lenovo 5110, 6110 5

General troubleshooting

5General troubleshooting

Understanding error messages and flashing lights

Use this section to understand printer software error messages on your computer screen and

blinking lights on your printer.

Paper Jam message

For help clearing a paper jam, see “Printer has a paper jam” on page 60.

Ink Low message

A print cartridge is running out of ink. An Ink Low message appears when one of your cartridges is

25% full or less.

When this message appears you can:

•Click OK.

For information about: See page:

Understanding error messages and flashing lights 55

Resolving unsuccessful or slow printing 57

Clearing paper misfeeds or jams 59

Solving print quality problems 60

Solving specialty media problems 63

Contents

Main Lenovo 5110 DigitalPrinter Lenovo 6110 DigitalPrinter Users Guide for Windows May 2003 Edition: May 2003 Contents Contents Chapter 1: Printer overview.......................................................... 5 Chapter 2: Printing ideas............................................................. 13 Chapter 3: Maintenance............................................................... 43 Page Printer overview 1 Understanding the printer parts Lenovo 5110 DigitalPrinter Understanding the printer parts Lenovo 6110 DigitalPrinter The following table describes each part. Using memory cards (Lenovo 6110 only) Using memory cards (Lenovo 6110 only) Inserting a memory card Using the printer software Printer driver Customizing the settings for your document 6 Quality/Copies tab Paper Setup tab Print Layout tab Lenovo Solution Center Using the paper type sensor 2 Printing on plain paper Printing photos Printing photos Step 1: Load the photo paper Page Step 3: Print your photos Printing on premium or coated paper Step 1: Load the premium paper Printing on both sides of a sheet of paper Page Printing cards Step 1: Load the cards Printing envelopes 4 Step 3: Print your cards Printing envelopes Step 1: Load the envelopes Step 3: Print your envelopes Printing color images in black and white Printing a booklet Page Step 4: Build your booklet Printing labels Step 1: Load the labels Step 3: Print your labels Printing handouts Step 3: Print your handouts Printing a poster Page Step 3: Print your poster Assemble your poster Printing iron-on transfers Step 1: Load the iron-on transfers Step 3: Print your iron-on transfer Printing transparencies Step 1: Load the transparencies Page Step 3: Print your transparencies Printing your document in reverse order Page Printing a banner Step 1: Load the banner paper Step 3: Print your banner Printing on custom size paper Step 1: Load the custom size paper Page 3 Replacing the print cartridges Removing the used cartridges Page Installing the cartridges Specifying cartridge settings in the printer software Aligning the print cartridges Aligning the print cartridges 1 2 3 4 Improving print quality Page Preserving the print car tridges Preserving the print cartridges Ordering supplies Setup troubleshooting 4 Troubleshooting checklist Solving printer software installation problems When I insert the printer software CD, nothing happens. Page Removing the printer software Installing the printer software Using the CD that came with your printer Using the World Wide Web General troubleshooting 5 Understanding error messages and flashing lights Paper Jam message Ink Low message The paper feed light is blinking The power light is blinking Resolving unsuccessful or slow printing Resolving unsuccessful or slow printing Check the printer port: The following topics can help you improve unsuccessful or slow printing. Printer is plugged in, but does not print For help, first see the troubleshooting checklist on page 51, and then: Check the printer status: Test page does not print Alignment page does not print Printer ejects a blank page after appearing to print Clearing paper misfeeds or jams Printer prints very slowly Clearing paper misfeeds or jams Paper misfeeds or multiple sheets feed Printer does not feed envelopes or specialty media Solving print quality problems Printer has a paper jam Solving print quality problems Print is too dark or smudged Solving print quality problems Vertical straight lines are not smooth Print smears on the page Printed pages have alternating bands of light and dark print (intermittent printing) Characters are missing or unexpected Printed characters are improperly formed or misaligned Colors on the printout differ from the colors on the screen Colors on the printout are faded Photos do not print as expected Solving specialty media problems Solving specialty media problems Glossy or photo papers or transparencies stick together Transparencies or photos contain white lines Service station in China Service station in China Service station in China Notices Electronic emission notices Glossary Page Page Page Index A B C D M N O P Q T U