Solving printer software installation problems | Lenovo 6110, 5110

Is the printer set as the default printer?

To set the printer to be the default printer:

1Click Start Settings Printers

2Right-click the Lenovo 5110 and make sure that Set as Default is selected.

Is your printer connected directly to your computer through an external device, such as a USB hub, switch box, scanner, or fax machine? If it is, follow these steps:

1Disconnect your printer from any external devices.

2Connect your printer directly to your computer with a USB cable.

3Follow these instructions to print a test page.

a Open the Lenovo Solution Center. For help, see page 11. b From the Maintenance tab, click Print a Test Page.

•If the test page prints, the problem may be with your external devices, not your printer. Check the documentation that came with your external devices for help.

•If the test page does not print, refer to the printer software Help for further troubleshooting information.

Solving printer software installation problems

If the printer software does not install properly, a communications error message appears when you try to print. You may need to remove the printer software, and then reinstall it.

When I insert the printer software CD, nothing happens.

1Close all open software programs.

2Restart your computer.

Solving printer software installation problems

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Lenovo 6110, 5110 Solving printer software installation problems, When I insert the printer software CD, nothing happens

Contents

Checklist to find solutions to common setup problems How to print several projects on various types of paperLearn about the printer parts and the printer software Caring for your cartridges and ordering supplies Edition May Contents Setup troubleshooting Lenovo 5110 DigitalPrinter Understanding the printer partsPrinter overview Lenovo 6110 DigitalPrinter Understanding the printer parts Using memory cards Lenovo 6110 only Using memory cards Lenovo 6110 onlyInserting a memory card Using the printer software Using the printer software Customizing the settings for your document Printer driver Quality/Copies tab Lenovo Solution Center Following table describes the LSC tabs Using the paper type sensor Using the paper type sensor Load the paper Printing on plain paperPrinting ideas Customize the print settings Printing photosPrint your document Load the photo paper Customize the print settings Printing on premium or coated paper Print your photosLoad the premium paper Printing on premium or coated paper Printing on both sides of a sheet of paper Printing on both sides of a sheet of paper Load the paper Printing cards Printing cards Load the cards Printing envelopes Print your cardsLoad the envelopes Printing envelopes Print your envelopes Printing color images in black and white Printing color images in black and white Printing a booklet Printing a booklet Customize the print settings Build your booklet Load the labels Printing labelsPrinting labels Print your labels Printing handouts Printing handouts Print your handouts Select Side Flip or Top Flip binding Printing a poster Printing a poster Load the paper Print your poster Assemble your poster Load the iron-on transfers Printing iron-on transfersPrinting iron-on transfers Printing transparencies Print your iron-on transferLoad the transparencies Printing transparencies Customize the print settings Print your transparencies Printing your document in reverse orderPrinting your document in reverse order Print your document Load the banner paper Printing a bannerPrinting a banner Print your banner Load the custom size paper Printing on custom size paperPrinting on custom size paper Print your document Replacing the print cartridges MaintenanceRemoving the used cartridges Replacing the print cartridges Installing the cartridges Specifying cartridge settings in the printer software Improving print quality Aligning the print cartridgesAligning the print cartridges Improving print quality Preserving the print cartridges Preserving the print cartridges Ordering supplies Ordering supplies Troubleshooting checklist Setup troubleshooting When I insert the printer software CD, nothing happens Solving printer software installation problemsSolving printer software installation problems Windows 98/Me Windows 2000/XP Installing the printer software Removing the printer software Understanding error messages and flashing lights General troubleshootingPaper Jam message Ink Low message Understanding error messages and flashing lights Power light is blinkingPaper feed light is blinking Printer is plugged in, but does not print Resolving unsuccessful or slow printingResolving unsuccessful or slow printing Alignment page does not print Test page does not printPrinter ejects a blank page after appearing to print Clearing paper misfeeds or jams Printer prints very slowlyPaper misfeeds or multiple sheets feed Printer does not feed envelopes or specialty media Solving print quality problems Solving print quality problemsPrinter has a paper jam Print is too dark or smudged Print smears on Vertical straight lines are not smoothCharacters are missing or unexpected Printed characters are improperly formed or misaligned Colors on the printout differ from the colors on the screenColors on the printout are faded Photos do not print as expected Solving specialty media problems Solving specialty media problemsGlossy or photo papers or transparencies stick together Transparencies or photos contain white lines Service station in China Service station in China Service station in China Electronic emission notices Glossary Page Printer port. See USB port Page Index Page Shirt transfers