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Lenovo 5110, 6110 Solving printer software installation problems

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Solving printer software installation problems

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Solving printer software installation problems

If the printer software does not install properly, a communicati ons error message appears when you

try to print. You may need to remove the printer software, and then reinstall it.

When I insert the printer software CD, nothing happens.

1Close all open software programs.

2Restart your computer.

Is the printer set as the default printer?

To set the printer to be the default printer:

1Click Start Settings Printers

2Right-click the Lenovo 5110 and make sure that Set as Default is select ed.

Is your printer connected directly to your computer through an external device, such as a

USB hub, switch box, scanner, or fax machine? If it is, follow these steps:

1Disconnect your printer from any external devices.

2Connect your printer directly to your computer with a USB cable.

3Follow these instructions to print a test page.

aOpen the Lenovo Solution Center. For help, see page 11.

bFrom the Maintenance tab, click Print a Test Page.

•If the test page prints, the problem may be with your external devices , not

your printer. Check the documentation that came with your external devices

for help.

•If the test page does not print, refer to the printer software Help for further

troubleshooting information.

Contents

Main Lenovo 5110 DigitalPrinter Lenovo 6110 DigitalPrinter Users Guide for Windows May 2003 Edition: May 2003 Contents Contents Chapter 1: Printer overview.......................................................... 5 Chapter 2: Printing ideas............................................................. 13 Chapter 3: Maintenance............................................................... 43 Page Printer overview 1 Understanding the printer parts Lenovo 5110 DigitalPrinter Understanding the printer parts Lenovo 6110 DigitalPrinter The following table describes each part. Using memory cards (Lenovo 6110 only) Using memory cards (Lenovo 6110 only) Inserting a memory card Using the printer software Printer driver Customizing the settings for your document 6 Quality/Copies tab Paper Setup tab Print Layout tab Lenovo Solution Center Using the paper type sensor 2 Printing on plain paper Printing photos Printing photos Step 1: Load the photo paper Page Step 3: Print your photos Printing on premium or coated paper Step 1: Load the premium paper Printing on both sides of a sheet of paper Page Printing cards Step 1: Load the cards Printing envelopes 4 Step 3: Print your cards Printing envelopes Step 1: Load the envelopes Step 3: Print your envelopes Printing color images in black and white Printing a booklet Page Step 4: Build your booklet Printing labels Step 1: Load the labels Step 3: Print your labels Printing handouts Step 3: Print your handouts Printing a poster Page Step 3: Print your poster Assemble your poster Printing iron-on transfers Step 1: Load the iron-on transfers Step 3: Print your iron-on transfer Printing transparencies Step 1: Load the transparencies Page Step 3: Print your transparencies Printing your document in reverse order Page Printing a banner Step 1: Load the banner paper Step 3: Print your banner Printing on custom size paper Step 1: Load the custom size paper Page 3 Replacing the print cartridges Removing the used cartridges Page Installing the cartridges Specifying cartridge settings in the printer software Aligning the print cartridges Aligning the print cartridges 1 2 3 4 Improving print quality Page Preserving the print car tridges Preserving the print cartridges Ordering supplies Setup troubleshooting 4 Troubleshooting checklist Solving printer software installation problems When I insert the printer software CD, nothing happens. Page Removing the printer software Installing the printer software Using the CD that came with your printer Using the World Wide Web General troubleshooting 5 Understanding error messages and flashing lights Paper Jam message Ink Low message The paper feed light is blinking The power light is blinking Resolving unsuccessful or slow printing Resolving unsuccessful or slow printing Check the printer port: The following topics can help you improve unsuccessful or slow printing. Printer is plugged in, but does not print For help, first see the troubleshooting checklist on page 51, and then: Check the printer status: Test page does not print Alignment page does not print Printer ejects a blank page after appearing to print Clearing paper misfeeds or jams Printer prints very slowly Clearing paper misfeeds or jams Paper misfeeds or multiple sheets feed Printer does not feed envelopes or specialty media Solving print quality problems Printer has a paper jam Solving print quality problems Print is too dark or smudged Solving print quality problems Vertical straight lines are not smooth Print smears on the page Printed pages have alternating bands of light and dark print (intermittent printing) Characters are missing or unexpected Printed characters are improperly formed or misaligned Colors on the printout differ from the colors on the screen Colors on the printout are faded Photos do not print as expected Solving specialty media problems Solving specialty media problems Glossy or photo papers or transparencies stick together Transparencies or photos contain white lines Service station in China Service station in China Service station in China Notices Electronic emission notices Glossary Page Page Page Index A B C D M N O P Q T U