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Lenovo 6110, 5110 manual Test page does not print, Alignment page does not print

Models: 6110 5110

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•Make sure you have not installed multiple copies of the printer software:

1Windows 98/Me/2000: Click Start Settings Printers.

Windows XP: Click Start Control Panel Printers and Other Hardware Printers and Faxes.

2In the Printers folder, make sure there is only one Lenovo 5110-6110printer icon.

•If you have installed multiple copies of the printer software, remove each copy, and then restart the computer and reinstall the printer software.

•If the printer port is incorrect, remove, and then reinstall the printer software.

After you check these items, print a test page. For help, see page 52.

Test page does not print

For help, first see the troubleshooting checklist on page 51, and then:

•If the paper is jammed, see “Printer has a paper jam” on page 60.

•Try printing your test page again. If it still does not print, see:

–“Resolving unsuccessful or slow printing” on page 57

–“Solving printer software installation problems” on page 52

Alignment page does not print

Make sure:

•You completely removed the transparent tape and sticker from the back and bottom of the print cartridges. For help, see page 45.

•You installed the cartridges correctly. For help, see page 45.

•You loaded the paper correctly and did not force the paper into the printer.

Printer ejects a blank page after appearing to print

Make sure:

•You removed the sticker and transparent tape from the back and bottom of the print cartridges. For help, see page 45.

•Your cartridge does not have clogged nozzles. Clean the print cartridge nozzles and contacts. For help, see page 47.

Resolving unsuccessful or slow printing

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Lenovo 6110 Test page does not print, Alignment page does not print, Printer ejects a blank page after appearing to print

Contents

Learn about the printer parts and the printer software Checklist to find solutions to common setup problemsHow to print several projects on various types of paper Caring for your cartridges and ordering supplies Edition May Contents Setup troubleshooting Lenovo 5110 DigitalPrinter Understanding the printer partsPrinter overview Lenovo 6110 DigitalPrinter Understanding the printer parts Using memory cards Lenovo 6110 only Using memory cards Lenovo 6110 onlyInserting a memory card Using the printer software Using the printer software Customizing the settings for your document Printer driver Quality/Copies tab Lenovo Solution Center Following table describes the LSC tabs Using the paper type sensor Using the paper type sensor Load the paper Printing on plain paperPrinting ideas Print your document Customize the print settingsPrinting photos Load the photo paper Customize the print settings Load the premium paper Printing on premium or coated paperPrint your photos Printing on premium or coated paper Printing on both sides of a sheet of paper Printing on both sides of a sheet of paper Load the paper Printing cards Printing cards Load the cards Load the envelopes Printing envelopesPrint your cards Printing envelopes Print your envelopes Printing color images in black and white Printing color images in black and white Printing a booklet Printing a booklet Customize the print settings Build your booklet Load the labels Printing labelsPrinting labels Print your labels Printing handouts Printing handouts Print your handouts Select Side Flip or Top Flip binding Printing a poster Printing a poster Load the paper Print your poster Assemble your poster Load the iron-on transfers Printing iron-on transfersPrinting iron-on transfers Load the transparencies Printing transparenciesPrint your iron-on transfer Printing transparencies Customize the print settings Print your transparencies Printing your document in reverse orderPrinting your document in reverse order Print your document Load the banner paper Printing a bannerPrinting a banner Print your banner Load the custom size paper Printing on custom size paperPrinting on custom size paper Print your document Replacing the print cartridges MaintenanceRemoving the used cartridges Replacing the print cartridges Installing the cartridges Specifying cartridge settings in the printer software Improving print quality Aligning the print cartridgesAligning the print cartridges Improving print quality Preserving the print cartridges Preserving the print cartridges Ordering supplies Ordering supplies Troubleshooting checklist Setup troubleshooting When I insert the printer software CD, nothing happens Solving printer software installation problemsSolving printer software installation problems Windows 98/Me Windows 2000/XP Installing the printer software Removing the printer software Paper Jam message Understanding error messages and flashing lightsGeneral troubleshooting Ink Low message Understanding error messages and flashing lights Power light is blinkingPaper feed light is blinking Printer is plugged in, but does not print Resolving unsuccessful or slow printingResolving unsuccessful or slow printing Alignment page does not print Test page does not printPrinter ejects a blank page after appearing to print Paper misfeeds or multiple sheets feed Clearing paper misfeeds or jamsPrinter prints very slowly Printer does not feed envelopes or specialty media Printer has a paper jam Solving print quality problemsSolving print quality problems Print is too dark or smudged Print smears on Vertical straight lines are not smoothCharacters are missing or unexpected Colors on the printout are faded Printed characters are improperly formed or misalignedColors on the printout differ from the colors on the screen Photos do not print as expected Glossy or photo papers or transparencies stick together Solving specialty media problemsSolving specialty media problems Transparencies or photos contain white lines Service station in China Service station in China Service station in China Electronic emission notices Glossary Page Printer port. See USB port Page Index Page Shirt transfers