•Shop for desktop and notebook computers, monitors, projectors, upgrades and accessories for your computer, and special offers.
•Purchase additional services, such as support for hardware, operating systems, software programs, network setup and configuration, and custom installations.
•Purchase upgrades and extended hardware repair services.
•Download the latest device drivers and software updates for your computer model.
•Access the online manuals for your products.
•Access the Lenovo Limited Warranty.
•Access troubleshooting and support information for your computer model and other supported products.
•Find the service and support phone numbers for your country or region.
•Find a Service Provider located near you.
Lenovo Support Web site
Technical support information is available on the Lenovo Support Web site at:
http://support.lenovo.com
This portal is updated with the latest information about the following subjects:
Download Drivers & Software | Download drivers, flash the BIOS, and update your |
| software. |
Diagnose & Fix | Use |
| yourself, search community boards, or work with our |
| Virtual Agent to answer questions. |
Product & Service Warranty | Check your warranty status and upgrade your warranty. |
Product & Parts Detail | Find part numbers for replacement parts, learn how to |
| replace parts, and view other parts information related |
| to your product. |
User Guides & Manuals | Read or download the documentation related to your |
| product. |
Research & Learn | Search the community knowledge base for your computer |
| to share and discover information with other users. |
Help and service
This section provides information about obtaining help and service.
Using the documentation and diagnostic programs
If you experience problems with your computer, see Chapter 6 “Troubleshooting and diagnostic programs” on page 59. For information about additional resources to help you troubleshoot your computer problems, see “Information resources” on page 63.
If you suspect a software problem, see the documentation that came with the operating system or software program, including readme files and online help.
Most computers come with a set of diagnostic programs that you can use to help you identify hardware problems. For instructions on how to use the diagnostic programs on your computer, see “Diagnostic programs” on page 60.
Chapter 7. Getting information, help, and service 65
