•Shopfordesktopandnotebookcomputers,monitors,projectors,upgradesandaccessoriesforyour
computer,andspecialoffers.
•Purchaseadditionalservices,suchassupportforhardware,operatingsystems,softwareprograms,
networksetupandconguration,andcustominstallations.
•Purchaseupgradesandextendedhardwarerepairservices.
•Downloadthelatestdevicedriversandsoftwareupdatesforyourcomputermodel.
•Accesstheonlinemanualsforyourproducts.
•AccesstheLenovoLimitedWarranty.
•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.
•Findtheserviceandsupportphonenumbersforyourcountryorregion.
•FindaServiceProviderlocatednearyou.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://support.lenovo.com
Thisportalisupdatedwiththelatestinformationaboutthefollowingsubjects:
DownloadDrivers&SoftwareDownloaddrivers,ashtheBIOS,andupdateyour
software.
Diagnose&FixUseself-diagnostictoolstodiagnosetheproblem
yourself,searchcommunityboards,orworkwithour
VirtualAgenttoanswerquestions.
Product&ServiceWarrantyCheckyourwarrantystatusandupgradeyourwarranty.
Product&PartsDetailFindpartnumbersforreplacementparts,learnhowto
replaceparts,andviewotherpartsinformationrelated
toyourproduct.
UserGuides&ManualsReadordownloadthedocumentationrelatedtoyour
product.
Research&LearnSearchthecommunityknowledgebaseforyourcomputer
toshareanddiscoverinformationwithotherusers.
Helpandservice
Thissectionprovidesinformationaboutobtaininghelpandservice.
Usingthedocumentationanddiagnosticprograms
Ifyouexperienceproblemswithyourcomputer,seeChapter6“Troubleshootinganddiagnosticprograms”
onpage59.Forinformationaboutadditionalresourcestohelpyoutroubleshootyourcomputerproblems,
see“Informationresources”onpage63.
Ifyoususpectasoftwareproblem,seethedocumentationthatcamewiththeoperatingsystemorsoftware
program,includingreadmelesandonlinehelp.
Mostcomputerscomewithasetofdiagnosticprogramsthatyoucanusetohelpyouidentifyhardware
problems.Forinstructionsonhowtousethediagnosticprogramsonyourcomputer,see“Diagnostic
programs”onpage60.
Chapter7.Gettinginformation,help,andservice65