Manuals / Lexmark / Computer Equipment / Printer

Lexmark 250dn Clearing jams, Secondary error codes on page 25 for more information, and Continue

Models: 250dn

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Clearing jams


When a paper jam occurs, the printer stops and the control panel Paper Jam		and Continue	lights come on.
Press and release Continue	twice quickly to display the specific secondary error paper jam light sequence. See
Secondary error codes on page 25 for more information.

We recommend clearing the entire paper path when a paper jam occurs.

1Remove all paper from the 150-sheet output bin.

2If you are feeding paper from the 250-sheet tray, remove the tray.

3Remove the jammed pages.

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Lexmark 250dn manual Clearing jams, Secondary error codes on page 25 for more information, and Continue

Contents

E250d and E250dn User’s GuideJune 2006 Lexmark International, Inc. All rights reservedSafety information Edition JuneTrademarks 2006 Lexmark International, Inc. All rights reservedContents Chapter 2 Using the control panelChapter 3 Understanding the printer configuration menus Chapter 1 Printer overviewContents Chapter 6 Installing optionsChapter 9 Troubleshooting Chapter 7 Software tasks1 Printer overview 150-sheet output binFront door 250-sheet trayPower button Power connectPrinter overview Rear exit2 Using the control panel ErrorCancel button Press and release CancelReady / Power Saver Flushing / ResolutionUnderstanding the control panel lights Understanding the control panel lightsCommon light sequences continued ErrorUnderstanding the control panel lights Toner LowNetwork interface errors Host interface disabledService error Printer errorReady / Power Saver for a list of current printer settingsto reset the printer Primary codesto print the contents of the print Understanding the control panel lights Hex Trace ReadyWaiting bufferUnderstanding the control panel lights Flushing / Resolution reduced Not readyPress and release Cancel Press and hold CancelUnderstanding the control panel lights Close door Insufficient collation area / Insufficient memoryComplex page Light sequenceUnderstanding the control panel lights Cancel job / Reset printer Press CancelLoad print media Light sequenceUnderstanding the control panel lights Load manual feeder Toner lowsequence and continue processing the print job Press and hold CancelNote The Toner Alarm see Secondary error Toner cartridge region mismatchPhotoconductor kit life warning and how do I order them? on pageReplace photoconductor printer hard stop Programming engine code / Programming system codeUnderstanding the control panel lights Light sequenceNetwork interface errors / Host interface disabled Service errorInvalid engine code / Invalid network code Understanding the control panel lightsUnderstanding the control panel lights Printer error Paper jam printer errormore information to clear the secondary messageUnderstanding the control panel lights Short paper Output bin fullLight sequence What this light sequence meansSecondary errors When the Error and ContinueWhen the Paper Jam Secondary light sequencesFont error Secondary light sequences continuedPaper jam duplex unsupported sizeInvalid engine code Invalid network codeToner cartridge region mismatchUnderstanding the control panel lights Secondary error codes Paper jam at the input sensorLight sequence What this light sequence meansUnderstanding the control panel lights Paper jam in the manual feeder Paper jams between the input and exit sensorsPaper jams as a printed job exits the printer Light sequencePaper jam in the 250-sheet tray Paper jam in the 550-sheet drawerPaper jam duplex rear Understanding the control panel lightsPaper jam duplex - unknown location Paper jam duplex - unsupported sizeUnderstanding the control panel lights Light sequenceUnderstanding the control panel lights Complex page Light sequenceWhat this light sequence means What you can doNetwork interface errors to cancel the print jobUnderstanding the control panel lights Insufficient collation area printing the job. The job may not print correctlyUnderstanding the control panel lights Font error Insufficient printer memoryprinting Press and release CancelHost interface disabled Understanding the control panel lights ENA connection lostLight sequence What this light sequence meansUnderstanding the control panel lights Memory full Short paperprinting the job the job may not print correctly pageUnderstanding the control panel lights Invalid engine code Invalid network codeToner cartridge region mismatch Light sequenceChange toner cartridge/invalid refill Missing / Defective toner cartridgesequence Understanding the control panel lightsUnderstanding the control panel lights Unsupported toner cartridge Light sequenceWhat this light sequence means What you can do3 Understanding the printer configuration menus Printing the Printer Settings Configuration sheetConfiguration menus overview Configuration menus overviewand Error SettingSetup menu Parallel ModeDemo mode Parallel menuReset Factory DefaultsReset Maint Cnt ResetWeight 4 Print media tasks and tipsWhat types of print media can be loaded? SourceWhere can print media be loaded in the printer? Where can print media be loaded in the printer?Power cord connect Selecting print mediaPaper Selecting print mediaPaper characteristics WeightMoisture content CurlFiber content Preprinted forms and letterheadUnacceptable paper Recycled paperTransparencies EnvelopesLabels Selecting print mediaTips on storing print media and supplies Card stockStoring paper Storing suppliesTips on preventing jams Tips on preventing jamsLoading the 250-sheet tray Loading the 250-sheet trayLoading the 250-sheet tray 4 Insert the paper stack with the print side facing down6 Insert the 250-sheet paper tray 5 Adjust the side paper guides to fit lightly against the paper stackLoading the 250-sheet tray Extending the tray for legal- or folio-size paper Loading the 250-sheet trayLoading the 250-sheet tray Attaching the dust cover Loading the manual feeder Loading the manual feederUsing the rear exit Using the rear exitSecondary error codes on page 25 for more information Clearing jamsClearing jams and Continue5 Install the 250-sheet paper tray Clearing jams6 Open the front door, and remove the print cartridge assembly Clearing jamsClearing jams 8 Open the rear exit door, and remove the jammed pages5 Printing tasks Manually feeding a print jobManually feeding a print job Printing on both sides of the paper duplex printing Printing on both sides of the paper duplex printingPortrait Landscape4 Select either Long Edge or Short Edge 5 Select 2-sided printing Printing on both sides of the paper duplex printingPortrait LandscapePrinting multiple page images on one page N-up printing Printing multiple page images on one page N-up printingAcross DownPage Printing using an overlay or a watermark Using an overlayPrinting on letterhead Printing on letterheadCanceling a print job Using a watermarkCanceling a print job 1 Click Start Æ Settings Æ PrintersCanceling a job from a Macintosh computer Canceling a print job from a computer running Mac OSCanceling a job from a computer running Mac OS Canceling a print job6 Installing options Accessing the system boardAccessing the system board 3 Open the rear exit doorAccessing the system board 7 Remove the cover and set it aside1 Access the system board see Accessing the system board on page 10 See Recognizing installed options on pageAdding a memory card Adding a memory cardInstalling an optional 550-sheet drawer Recognizing installed optionsInstalling an optional 550-sheet drawer 3 Click File Æ Properties 4 Click the Install Options tabPrinting the menu settings and network setup pages 7 Software tasksPrinting a test page from the computer 3 Click File Æ Properties 4 Click Print Test PageUsing the Local Printer Settings Utility Using the Local Printer Settings UtilityFinishing Settings Paper Settings8 Supplies information What supplies do I need and how do I order them?Part number DescriptionStoring supplies Conserving suppliesWhat supplies do I need and how do I order them? Knowing when you need new supplies Ordering a maintenance kitKnowing when you need new supplies Checking the toner and photoconductor levelsRecognizing the control panel light sequences Toner lowPhotoconductor kit life warningChanging the toner cartridge Changing the toner cartridgeChanging the toner cartridge 4 Unpack the new toner cartridgeChanging the photoconductor kit Changing the photoconductor kitChanging the photoconductor kit Lexmark products 9 Troubleshooting General problemsProblem / Question Solution / AnswerSelecting printer operating mode Turning on Reduced Curl modeGeneral problems Normal see Selecting printer operating mode on pagePrint quality problems Print quality problemswhen sheets are handled A BCD EPrint is too light or too dark Transparency print quality is poorGhost Images Uneven printingIncorrect margins Skewed printSolid black pages Print media curls badly once itprints and exits to the output bin Print quality problemsCleaning the printhead lens Print quality problemsPrint quality problems 5 Gently wipe the printhead lens with a clean, dry, lint-free clothNotices ConventionsElectronic emission notices Industry Canada compliance statementHot surface notice Power regulation notice NoticesJapanese VCCI notice Korean MIC statement Electronic emission noticesOff mode Noise emission levelsProduct energy consumption Total energy usageStatement of Limited Warranty for Lexmark E250d and E250dn Waste from Electrical and Electronic Equipment WEEE directiveLaser notice Laser advisory labelLimited warranty service Extent of limited warrantyStatement of Limited Warranty for Lexmark E250d and E250dn Limitation of liabilityNotices Additional rightsStatement of Limited Warranty for Lexmark E250d and E250dn Index Index Index

Clearing jams

Clearing jams

Secondary error codes on page 25 for more information.