Print quality problems

Symptom

Cause

Solution

Solid black pages

• The toner cartridge is defective.

• Replace the toner cartridge.

 

• The printer requires servicing.

• Call for service.

 

 

 

Print media curls badly once it

The Paper Weight setting is wrong for

• Change Paper Weightto Smooth.

prints and exits to the output bin

the type of print media being used.

• Use print media that is sealed in its

 

 

original packaging.

 

 

• Turn the print media over.

 

 

• Rotate the print media 180 degrees.

 

 

• If you are printing a multiple-page

 

 

job, try duplexing it.

 

 

• When printing on heavy print media,

 

 

open the rear exit door for a

 

 

straight-through path.

 

 

• Try another kind or brand of print

 

 

media, such as a xerographic paper

 

 

for laser printers.

 

 

• If possible, try printing in a less

 

 

humid environment.

 

 

 

*To replace the fuser, call a service technician.

 

This setting can be changed using the Local Printer Settings Utility.

 

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Lexmark 250dn manual Solid black pages, Print media curls badly once it, Prints and exits to the output bin