Users Guide
December
Contents
Securing the printer 139
Understanding the printer menus
Saving money and the environment 133
Maintaining the printer 143
208
Troubleshooting 180
Clearing jams 159
Index 221
Safety information
Safety information
Page
Learning about the printer
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Selecting a location for the printer
Other countries and regions-See the printed
Printer configurations
Basic model
Fully configured model
Hardware option Alternative hardware option
Display View the printer status
Using the printer control panel
Use
Printer status
Indicator light color and its corresponding printer status
Indicator light
Sleep button light Printer status
Accessing the controller board
Additional printer setup
Installing internal options
Available internal options
Page
Page
Installing a memory card
Page
Installing an Internal Solutions Port
Page
Page
Page
Installing an optional card
Page
Installing a printer hard disk
Page
Page
Page
Removing a printer hard disk
Page
Installing optional trays
Installing hardware options
Order of installation
Page
Page
Page
Attaching cables
Organizing the cables
Setting up the printer software
Installing the printer software
Windows
Updating available options in the printer driver
For Windows users
Windows 7 or earlier
Networking
Preparing to set up the printer on an Ethernet network
Installing the printer on an Ethernet network
For Macintosh users
For Macintosh users
Select Ethernet connection, and then click Continue
Preparing to set up the printer on a wireless network
AppleTalk select your printer Add
Select a wireless connection setup
Connecting the printer using the Wireless Setup Wizard
Settings Network/Ports Active NIC Auto
From the printer control panel, navigate to
Click Settings Network/Ports Wireless
Using the Push Button Configuration PBC method
Using the Personal Identification Number PIN method
Follow the instructions on the printer display
Windows
Setting up serial printing
Click Continue Finish
Printing a network setup
Verifying printer setup
Printing a menu settings
Settings Paper Menu Paper Size/Type
Setting the paper size and type
Configuring Universal paper settings
Loading paper and specialty media
Page
Page
One ‑sided printing
One ‑sided printing Two ‑sided printing
Page
Page
Loading A5‑size paper
Pull out the tray Adjust the width and length guides
Loading the 2100‑sheet tray
Pull up and slide the width guide to the position for A5
Page
Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper
Page
ABC
ABC
Loading the multipurpose feeder
Pull down the multipurpose feeder door
LTR Exec B5
Page
ABC
5BXEC E
Linking and unlinking trays
Using the Embedded Web Server
Using the printer control panel
Linking and unlinking trays
Assigning a custom paper type
Click Settings Paper Menu Custom Types
Settings Paper Menu Custom Types
Tips on using envelopes
Using specialty media
Tips on using card stock
Paper and specialty media guide
Paper characteristics
Tips on using labels
Tips on using transparencies
Paper guidelines
Selecting paper
Using recycled paper and other office papers
Selecting preprinted forms and letterhead
Storing paper
Unacceptable paper examples
Printer engine supports 60-176‑g/m216-47‑lb paper weights
Supported paper sizes, types, and weights
Paper types and weights supported by the printer
Paper sizes supported by the printer
Paper and specialty media guide
Paper sizes, types, and weights supported by the finishers
Supported paper sizes
Supported paper types and weights
Colored Paper
Printing
Adjusting toner darkness
Click Settings Print Settings Quality Menu Toner Darkness
Printing a document
Printing from a flash drive
Settings Print Settings Quality Menu Toner Darkness
Adjust the toner darkness, and then press
Supported flash drives and file types
Printing from a flash drive
Storing print jobs in the printer
Settings Security
Printing confidential and other held jobs
Confidential Print select the print job type
Printing confidential and other held jobs
Settings Reports Print Fonts
Printing information pages
Printing a font sample list
Canceling a print job from the computer
Canceling a print job
Canceling a print job from the printer control panel
Settings Reports Print Directory
Menus list
Security Settings Help
Understanding the printer m enus
Understanding the printer menus
Paper menu
Default Source menu
Default Source
Paper Size/Type menu
Tray x Type
MP Feeder Size
MP Feeder Type
Manual Paper Size
Manual Paper Type
Configure MP menu
Configure MP
Manual Envelope Size
Substitute Size menu
Paper Texture menu
Paper Weight menu
Recycled Weight
Card Stock Weight
Transparency Weight
Labels Weight
Paper Loading menu
Custom Types menu
Universal Setup menu
Output Bin
Bin Setup menu
Configure Bins
Overflow Bin
Reports menu
Reports menu
Standard Network or Network x menu
Network/Ports menu
Active NIC menu
Network Buffer
PS SmartSwitch
NPA Mode
Job Buffering
UseTo
To access the menu, navigate to either of the following
Network Card menu
TCP/IP menu
Network/Ports Network x Network x Setup Wireless
Wireless menu
To access the menu, navigate to
IPv6 menu
AppleTalk menu
Understanding the printer menus 101
Set Zone
Standard USB menu
Understanding the printer menus 102
Parallel x menu
Understanding the printer menus 103
Understanding the printer menus 104
Parallel Buffer
Serial x menu
Understanding the printer menus 105
Understanding the printer menus 106
Serial Buffer
Baud
Understanding the printer menus 107
Robust XON
Data Bits
Smtp Setup menu
Understanding the printer menus 108
Understanding the printer menus 109
Security menu
Confidential Print menu
Understanding the printer menus 110
Disk Wiping menu
Security Audit Log menu
Set Date and Time menu
Understanding the printer menus 111
General Settings menu
Settings menu
General Settings
Understanding the printer menus 112
Understanding the printer menus 113
Understanding the printer menus 114
Alarms
Timeouts
Understanding the printer menus 115
Understanding the printer menus 116
Error Recovery
Print Recovery
Press Sleep Button
Understanding the printer menus 117
Print Settings menu
Flash Drive Menu
Understanding the printer menus 118
Understanding the printer menus 119
Understanding the printer menus 120
Print Settings
Setup menu
Download Target
Finishing menu
Understanding the printer menus 121
Resource Save
Understanding the printer menus 122
Separator Source
Run Stapler Test
Understanding the printer menus 123
Staple Job
Offset Pages
Understanding the printer menus 124
Quality menu
Job Accounting menu
Understanding the printer menus 125
Utilities menu
Understanding the printer menus 126
Understanding the printer menus 127
XPS menu
PostScript menu
PCL Emul menu
Understanding the printer menus 128
Understanding the printer menus 129
Tray Renumber
Html menu
Understanding the printer menus 130
Image menu
Understanding the printer menus 131
Menu item Description
Help menu
Understanding the printer menus 132
Saving paper and toner
Using recycled paper
Saving money and the environment
Conserving supplies
Settings Settings General Settings Quiet Mode
Using Eco‑Mode
Click Settings General Settings Eco‑Mode
Saving energy
Settings Settings General Settings Timeouts Sleep Mode
Adjusting Sleep mode
Settings General Settings Timeouts
Saving money and the environment 135
Click Settings General Settings Sleep Button Settings
Using Hibernate mode
Adjusting the brightness of the printer display
Settings Settings General Settings
Recycling Lexmark products
Click Settings General Settings
Recycling
Recycling Lexmark packaging
Page
Statement of Volatility
Using the security lock feature
Securing the printer
Securing the printer 139
Erasing non‑volatile memory
Back Exit Config Menu
Erasing volatile memory
Disposing of a printer hard disk
Using the Embedded Web Server
Configuring printer hard disk encryption
Using the printer control panel
Click Settings Security Disk Encryption
Disk Encryption Enable
Finding printer security information
Maintaining the printer
Cleaning the printer
Cleaning the printer
Emptying the hole punch box
Click Device Status More Details
Checking the status of parts and supplies
Status/Supplies View Supplies
Ordering supplies
Using genuine Lexmark parts and supplies
Click Settings Print Settings Supply Notifications
Estimated number of remaining pages
Ordering an imaging unit
Ordering a maintenance kit
Ordering a toner cartridge
Ordering staple cartridges
Storing supplies
Lexmark Return Program fuser maintenance kit type
Lexmark regular fuser maintenance kit type
Lexmark roller kit
Maintaining the printer 148
Replacing supplies
Replacing the toner cartridge
Page
Replacing the imaging unit
Maintaining the printer 150
Page
Page
Replacing a staple cartridge
Maintaining the printer 153
Moving the printer
Before moving the printer
Page
Moving the printer to another location
Shipping the printer
Copying printer settings to other printers
Finding advanced networking and administrator information
Modifying confidential print settings
Managing the printer
Click Printer Settings
Restoring factory default settings
Click the Copy Printer Settings
Click Copy Printer Settings
Load paper properly
Clearing jams
Avoiding jams
Clearing jams 159
Allow the paper to enter the optional mailbox bins properly
Understanding jam messages and locations
Use recommended paper
Clearing jams 162
Jam location Printer message What to do
‑page jam, lift front cover to remove cartridge
Clearing jams 163
Page
Page
‑page jam, open upper rear door
‑page jam, open upper and lower rear door
Page
‑page jam, remove standard bin jam
‑page jam, remove tray 1 to clear duplex
Clearing jams 170
‑page jam, open tray x
Clearing jams 171
‑page jam, clear manual feeder
Clearing jams 172
Clearing jams 173
Page
Page
Clearing jams 176
Clearing jams 177
Clearing jams 178
Page
Troubleshooting
Understanding the printer messages
Change paper source to paper size load orientation
Troubleshooting 181
Change paper source to custom type name load orientation
Check tray x connection
Close front door
Configuration change, some held jobs were not restored
Close door or insert cartridge
Complex page, some data may not have printed
Disk must be formatted for use in this device
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Disk near full. Securely clearing disk space
Incorrect paper size, open paper source
Incompatible output bin x
Incompatible tray x
Insert hole punch box
Troubleshooting 185
Install bin
Install Tray
Insufficient memory for Flash Memory Defragment operation
Insufficient memory to collate job
Insufficient memory, some held jobs will not be restored
Insufficient memory to support Resource Save feature
Load staples
Load paper source with paper size orientation
Troubleshooting 187
Load paper source with custom type name orientation
Load paper source with paper type paper size orientation
Load Manual Feeder with custom type name orientation
Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Load Manual Feeder with paper size orientation
Troubleshooting 189
Maintenance kit very low, x estimated pages remain 80.xy
Network x software error
Memory full
Paper changes needed
Troubleshooting 190
Not enough free space in flash memory for resources
Reattach bin
Reinstall missing or unresponsive cartridge 31.xy
Reattach bins x y
Remove defective disk
Reinstall missing or unresponsive fuser 31.xy
Reinstall missing or unresponsive imaging unit 31.xy
Remove packaging material, area name
Replace cartridge, 0 estimated pages remain 88.xy
Replace maintenance kit, 0 estimated pages remain 80.xy
Remove paper from standard output bin
Replace cartridge, printer region mismatch 42.xy
Replace roller kit
Restore held jobs?
Serial port x disabled
Replace unsupported cartridge 32.xy
Standard USB port disabled
Some held jobs were not restored
Standard network software error
Supply needed to complete job
Too many trays attached
Too many disks installed
Too many flash options installed
Tray x paper size unsupported
Basic printer problems
Solving printer problems
USB port x disabled
Unsupported option in slot x
Troubleshooting 198
Troubleshooting 199
Printer display is blank
Troubleshooting 200
Hardware and internal option problems
Sheet tray problems
Action Yes Step Problem is solved Go to step
Internal print server does not operate correctly
Troubleshooting 201
Cannot detect internal option
Tray problems
Troubleshooting 202
USB/parallel interface card does not operate correctly
Internal Solutions Port does not operate correctly
Troubleshooting 203
Action Yes Step Go to step Problem is solved
Paper feed problems
Troubleshooting 204
Jammed pages are not reprinted
Troubleshooting 205
Solving home screen applications problems
An application error has occurred
Paper jam message remains after jam is cleared
Contacting customer support
Troubleshooting 206
Embedded Web Server does not open
Live chat
Tech Library
Mail
Lexmark International, Inc All rights reserved
Product information
Edition notice
Trademarks
209
Product disposal
Licensing notices
Noise emission levels
Static sensitivity notice
Laser advisory label
Temperature information
Laser notice
211
Mode Description Power consumption Watts
Power consumption
Product power consumption
212
Modular component notice
Multiple model information
European Community EC directives conformity
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
214
Industry Canada Canada
Regulatory notices for wireless products
Exposure to radio frequency radiation
Industry Canada Canada
216
217
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
Lexmark International, Inc., Lexington, KY
Limited warranty
Limited warranty service
218
219
Extent of limited warranty
Limitation of liability
220
Patent acknowledgment
Additional rights
Index
Symbols
2100‑sheet tray loading 54 550‑sheet tray installing
Numerics
Page
Page
Page
Page
Page