‑page jam, remove standard bin jam | Lexmark M5163DN guide

Clearing jams

169

2

1

6Insert the standard tray.

7To clear the message and continue printing, select Next > > Clear the jam, press OK > .

[x]‑page jam, remove standard bin jam [203]

1Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.

2 To clear the message and continue printing, select Next > > Clear the jam, press OK > .

Image 169

Lexmark M5163DN manual ‑page jam, remove standard bin jam

Contents

December Users Guide Contents Saving money and the environment 133 Understanding the printer menusSecuring the printer 139 Maintaining the printer 143 Clearing jams 159 Troubleshooting 180208 Index 221 Safety information Safety informationPage Finding information about the printer Learning about the printerLearning about the printer What are you looking for? Find it here Other countries and regions-See the printed Selecting a location for the printer Basic model Printer configurations Hardware option Alternative hardware option Fully configured model Use Using the printer control panelDisplay View the printer status Indicator light Indicator light color and its corresponding printer statusPrinter status Sleep button light Printer status Installing internal options Additional printer setupAccessing the controller board Available internal optionsPage Page Installing a memory card Page Installing an Internal Solutions Port Page Page Page Installing an optional card Page Installing a printer hard disk Page Page Page Removing a printer hard disk Page Order of installation Installing hardware optionsInstalling optional trays Page Page Page Attaching cables Organizing the cables Installing the printer software Setting up the printer software For Windows users Updating available options in the printer driverWindows Windows 7 or earlier Installing the printer on an Ethernet network Preparing to set up the printer on an Ethernet networkNetworking For Macintosh users Select Ethernet connection, and then click Continue For Macintosh users AppleTalk select your printer Add Preparing to set up the printer on a wireless network Settings Network/Ports Active NIC Auto Connecting the printer using the Wireless Setup WizardSelect a wireless connection setup From the printer control panel, navigate to Using the Personal Identification Number PIN method Using the Push Button Configuration PBC methodClick Settings Network/Ports Wireless Follow the instructions on the printer display Windows Setting up serial printing Click Continue Finish Printing a menu settings Verifying printer setupPrinting a network setup Configuring Universal paper settings Setting the paper size and typeSettings Paper Menu Paper Size/Type Loading paper and specialty mediaPage Page One ‑sided printing One ‑sided printing Two ‑sided printing Page Page Loading the 2100‑sheet tray Pull out the tray Adjust the width and length guidesLoading A5‑size paper Pull up and slide the width guide to the position for A5Page Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Page ABC ABC Pull down the multipurpose feeder door Loading the multipurpose feeder LTR Exec B5 Page ABC 5BXEC E Using the printer control panel Using the Embedded Web ServerLinking and unlinking trays Linking and unlinking trays Settings Paper Menu Custom Types Click Settings Paper Menu Custom TypesAssigning a custom paper type Tips on using card stock Using specialty mediaTips on using envelopes Paper and specialty media guide Tips on using transparencies Tips on using labelsPaper characteristics Paper guidelines Selecting paper Selecting preprinted forms and letterhead Using recycled paper and other office papers Unacceptable paper examples Storing paper Paper types and weights supported by the printer Supported paper sizes, types, and weightsPrinter engine supports 60-176‑g/m216-47‑lb paper weights Paper sizes supported by the printer Paper and specialty media guide Supported paper sizes Paper sizes, types, and weights supported by the finishers Supported paper types and weights Colored Paper Click Settings Print Settings Quality Menu Toner Darkness Adjusting toner darknessPrinting Printing a document Adjust the toner darkness, and then press Settings Print Settings Quality Menu Toner DarknessPrinting from a flash drive Supported flash drives and file types Printing from a flash drive Printing confidential and other held jobs Settings SecurityStoring print jobs in the printer Confidential Print select the print job type Printing information pages Settings Reports Print FontsPrinting confidential and other held jobs Printing a font sample list Canceling a print job from the printer control panel Canceling a print jobCanceling a print job from the computer Settings Reports Print Directory Understanding the printer m enus Security Settings HelpMenus list Understanding the printer menus Default Source Default Source menuPaper menu Paper Size/Type menu MP Feeder Size Tray x Type Manual Paper Size MP Feeder Type Configure MP Configure MP menuManual Paper Type Manual Envelope Size Paper Texture menu Substitute Size menu Paper Weight menu Transparency Weight Card Stock WeightRecycled Weight Labels Weight Paper Loading menu Custom Types menu Universal Setup menu Configure Bins Bin Setup menuOutput Bin Overflow Bin Reports menu Reports menu Active NIC menu Network/Ports menuStandard Network or Network x menu NPA Mode PS SmartSwitchNetwork Buffer Job Buffering Network Card menu To access the menu, navigate to either of the followingUseTo TCP/IP menu To access the menu, navigate to Wireless menuNetwork/Ports Network x Network x Setup Wireless IPv6 menu Understanding the printer menus 101 AppleTalk menu Understanding the printer menus 102 Standard USB menuSet Zone Understanding the printer menus 103 Parallel x menu Parallel Buffer Understanding the printer menus 104 Understanding the printer menus 105 Serial x menu Serial Buffer Understanding the printer menus 106 Robust XON Understanding the printer menus 107Baud Data Bits Understanding the printer menus 108 Smtp Setup menu Confidential Print menu Security menuUnderstanding the printer menus 109 Security Audit Log menu Disk Wiping menuUnderstanding the printer menus 110 Understanding the printer menus 111 Set Date and Time menu General Settings Settings menuGeneral Settings menu Understanding the printer menus 112 Understanding the printer menus 113 Timeouts AlarmsUnderstanding the printer menus 114 Understanding the printer menus 115 Print Recovery Error RecoveryUnderstanding the printer menus 116 Press Sleep Button Flash Drive Menu Print Settings menuUnderstanding the printer menus 117 Understanding the printer menus 118 Understanding the printer menus 119 Setup menu Print SettingsUnderstanding the printer menus 120 Understanding the printer menus 121 Finishing menuDownload Target Resource Save Separator Source Understanding the printer menus 122 Staple Job Understanding the printer menus 123Run Stapler Test Offset Pages Job Accounting menu Quality menuUnderstanding the printer menus 124 Understanding the printer menus 125 Understanding the printer menus 126 Utilities menu PostScript menu XPS menuUnderstanding the printer menus 127 Understanding the printer menus 128 PCL Emul menu Tray Renumber Understanding the printer menus 129 Understanding the printer menus 130 Html menu Understanding the printer menus 131 Image menu Understanding the printer menus 132 Help menuMenu item Description Saving money and the environment Using recycled paperSaving paper and toner Conserving supplies Click Settings General Settings Eco‑Mode Using Eco‑ModeSettings Settings General Settings Quiet Mode Saving energy Settings General Settings Timeouts Adjusting Sleep modeSettings Settings General Settings Timeouts Sleep Mode Saving money and the environment 135 Adjusting the brightness of the printer display Using Hibernate modeClick Settings General Settings Sleep Button Settings Settings Settings General Settings Recycling Click Settings General SettingsRecycling Lexmark products Recycling Lexmark packagingPage Securing the printer Using the security lock featureStatement of Volatility Securing the printer 139 Erasing volatile memory Back Exit Config MenuErasing non‑volatile memory Disposing of a printer hard disk Using the printer control panel Configuring printer hard disk encryptionUsing the Embedded Web Server Click Settings Security Disk Encryption Finding printer security information Disk Encryption Enable Cleaning the printer Cleaning the printerMaintaining the printer Emptying the hole punch box Status/Supplies View Supplies Checking the status of parts and suppliesClick Device Status More Details Click Settings Print Settings Supply Notifications Using genuine Lexmark parts and suppliesOrdering supplies Estimated number of remaining pages Ordering a toner cartridge Ordering a maintenance kitOrdering an imaging unit Ordering staple cartridges Lexmark regular fuser maintenance kit type Lexmark Return Program fuser maintenance kit typeStoring supplies Lexmark roller kit Replacing the toner cartridge Replacing suppliesMaintaining the printer 148 Page Maintaining the printer 150 Replacing the imaging unitPage Page Maintaining the printer 153 Replacing a staple cartridge Before moving the printer Moving the printerPage Shipping the printer Moving the printer to another location Modifying confidential print settings Finding advanced networking and administrator informationCopying printer settings to other printers Managing the printer Click the Copy Printer Settings Restoring factory default settingsClick Printer Settings Click Copy Printer Settings Avoiding jams Clearing jamsLoad paper properly Clearing jams 159 Allow the paper to enter the optional mailbox bins properly Use recommended paper Understanding jam messages and locations Jam location Printer message What to do Clearing jams 162 Clearing jams 163 ‑page jam, lift front cover to remove cartridgePage Page ‑page jam, open upper rear door ‑page jam, open upper and lower rear door Page ‑page jam, remove standard bin jam Clearing jams 170 ‑page jam, remove tray 1 to clear duplex Clearing jams 171 ‑page jam, open tray x Clearing jams 172 ‑page jam, clear manual feeder Clearing jams 173 Page Page Clearing jams 176 Clearing jams 177 Clearing jams 178 Page Understanding the printer messages Troubleshooting Change paper source to custom type name load orientation Troubleshooting 181Change paper source to paper size load orientation Check tray x connection Close door or insert cartridge Configuration change, some held jobs were not restoredClose front door Complex page, some data may not have printed Error reading USB hub. Remove hub Error reading USB drive. Remove USBDisk must be formatted for use in this device Disk near full. Securely clearing disk space Incompatible tray x Incompatible output bin xIncorrect paper size, open paper source Insert hole punch box Install Tray Install binTroubleshooting 185 Insufficient memory for Flash Memory Defragment operation Insufficient memory to support Resource Save feature Insufficient memory, some held jobs will not be restoredInsufficient memory to collate job Load staples Load paper source with custom type name orientation Troubleshooting 187Load paper source with paper size orientation Load paper source with paper type paper size orientation Maintenance kit nearly low 80.xy Maintenance kit low 80.xyLoad Manual Feeder with custom type name orientation Load Manual Feeder with paper size orientation Network x software error Maintenance kit very low, x estimated pages remain 80.xyTroubleshooting 189 Memory full Not enough free space in flash memory for resources Troubleshooting 190Paper changes needed Reattach bin Reattach bins x y Reinstall missing or unresponsive cartridge 31.xy Reinstall missing or unresponsive imaging unit 31.xy Reinstall missing or unresponsive fuser 31.xyRemove defective disk Remove packaging material, area name Remove paper from standard output bin Replace maintenance kit, 0 estimated pages remain 80.xyReplace cartridge, 0 estimated pages remain 88.xy Replace cartridge, printer region mismatch 42.xy Serial port x disabled Restore held jobs?Replace roller kit Replace unsupported cartridge 32.xy Standard network software error Some held jobs were not restoredStandard USB port disabled Supply needed to complete job Too many flash options installed Too many disks installedToo many trays attached Tray x paper size unsupported USB port x disabled Solving printer problemsBasic printer problems Unsupported option in slot x Troubleshooting 198 Printer display is blank Troubleshooting 199 Sheet tray problems Hardware and internal option problemsTroubleshooting 200 Action Yes Step Problem is solved Go to step Cannot detect internal option Troubleshooting 201Internal print server does not operate correctly Troubleshooting 202 Tray problems Troubleshooting 203 Internal Solutions Port does not operate correctlyUSB/parallel interface card does not operate correctly Troubleshooting 204 Paper feed problemsAction Yes Step Go to step Problem is solved Jammed pages are not reprinted An application error has occurred Solving home screen applications problemsTroubleshooting 205 Paper jam message remains after jam is cleared Embedded Web Server does not open Troubleshooting 206Contacting customer support Mail Tech LibraryLive chat Edition notice Product informationLexmark International, Inc All rights reserved 209 Trademarks Noise emission levels Licensing noticesProduct disposal Static sensitivity notice Laser notice Temperature informationLaser advisory label 211 Product power consumption Power consumptionMode Description Power consumption Watts 212 Multiple model information Modular component notice Avis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementEuropean Community EC directives conformity 214 Exposure to radio frequency radiation Regulatory notices for wireless productsIndustry Canada Canada Industry Canada Canada 216 ΤΗΣ Οδηγιασ 1999/5/ΕΚ 217 Limited warranty service Limited warrantyLexmark International, Inc., Lexington, KY 218 Limitation of liability Extent of limited warranty219 Additional rights Patent acknowledgment220 2100‑sheet tray loading 54 550‑sheet tray installing SymbolsIndex NumericsPage Page Page Page Page