Troubleshooting

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5Connect the power cord to a properly grounded electrical outlet.

6Turn the printer back on.

Remove the specified bin:

1Turn off the printer.

2Unplug the power cord from the electrical outlet.

3Remove the specified bin.

4Contact customer support.

From the printer control panel, press to clear the message and print without using the specified bin.

Reattach bins [x] – [y]

Try one or more of the following:

Turn off the printer, and then turn it back on.

Reattach the specified bins:

1Turn off the printer.

2Unplug the power cord from the electrical outlet.

3Remove the specified bins.

4Reattach the bins.

5Connect the power cord to a properly grounded electrical outlet.

6Turn the printer back on.

Remove the specified bins:

1Turn off the printer.

2Unplug the power cord from the electrical outlet.

3Remove the specified bins.

4Contact customer support.

From the printer control panel, press to clear the message and print without using the specified bins.

Reinstall missing or unresponsive cartridge [31.xy]

Try one or more of the following:

Check if the toner cartridge is missing. If missing, install the toner cartridge.

For information on installing the cartridge, see the “Replacing supplies” section of the User’s Guide.

If the toner cartridge is installed, then remove the unresponsive toner cartridge, and then reinstall it.

Note: If the message appears after reinstalling the supply, then the cartridge is defective. Replace the toner cartridge.

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Lexmark M5163DN manual Reattach bins x y, Reinstall missing or unresponsive cartridge 31.xy