Users Guide
December
Contents
Understanding the printer menus
Saving money and the environment 133
Securing the printer 139
Maintaining the printer 143
Troubleshooting 180
Clearing jams 159
208
Index 221
Safety information
Safety information
Page
Learning about the printer
Finding information about the printer
Learning about the printer
What are you looking for? Find it here
Selecting a location for the printer
Other countries and regions-See the printed
Printer configurations
Basic model
Fully configured model
Hardware option Alternative hardware option
Use
Using the printer control panel
Display View the printer status
Indicator light color and its corresponding printer status
Indicator light
Printer status
Sleep button light Printer status
Additional printer setup
Installing internal options
Accessing the controller board
Available internal options
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Page
Installing a memory card
Page
Installing an Internal Solutions Port
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Page
Page
Installing an optional card
Page
Installing a printer hard disk
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Page
Page
Removing a printer hard disk
Page
Order of installation
Installing hardware options
Installing optional trays
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Attaching cables
Organizing the cables
Setting up the printer software
Installing the printer software
Updating available options in the printer driver
For Windows users
Windows
Windows 7 or earlier
Preparing to set up the printer on an Ethernet network
Installing the printer on an Ethernet network
Networking
For Macintosh users
For Macintosh users
Select Ethernet connection, and then click Continue
Preparing to set up the printer on a wireless network
AppleTalk select your printer Add
Connecting the printer using the Wireless Setup Wizard
Settings Network/Ports Active NIC Auto
Select a wireless connection setup
From the printer control panel, navigate to
Using the Push Button Configuration PBC method
Using the Personal Identification Number PIN method
Click Settings Network/Ports Wireless
Follow the instructions on the printer display
Windows
Setting up serial printing
Click Continue Finish
Printing a menu settings
Verifying printer setup
Printing a network setup
Setting the paper size and type
Configuring Universal paper settings
Settings Paper Menu Paper Size/Type
Loading paper and specialty media
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Page
One ‑sided printing
One ‑sided printing Two ‑sided printing
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Page
Pull out the tray Adjust the width and length guides
Loading the 2100‑sheet tray
Loading A5‑size paper
Pull up and slide the width guide to the position for A5
Page
Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper
Page
ABC
ABC
Loading the multipurpose feeder
Pull down the multipurpose feeder door
LTR Exec B5
Page
ABC
5BXEC E
Using the Embedded Web Server
Using the printer control panel
Linking and unlinking trays
Linking and unlinking trays
Settings Paper Menu Custom Types
Click Settings Paper Menu Custom Types
Assigning a custom paper type
Using specialty media
Tips on using card stock
Tips on using envelopes
Paper and specialty media guide
Tips on using labels
Tips on using transparencies
Paper characteristics
Paper guidelines
Selecting paper
Using recycled paper and other office papers
Selecting preprinted forms and letterhead
Storing paper
Unacceptable paper examples
Supported paper sizes, types, and weights
Paper types and weights supported by the printer
Printer engine supports 60-176‑g/m216-47‑lb paper weights
Paper sizes supported by the printer
Paper and specialty media guide
Paper sizes, types, and weights supported by the finishers
Supported paper sizes
Supported paper types and weights
Colored Paper
Adjusting toner darkness
Click Settings Print Settings Quality Menu Toner Darkness
Printing
Printing a document
Settings Print Settings Quality Menu Toner Darkness
Adjust the toner darkness, and then press
Printing from a flash drive
Supported flash drives and file types
Printing from a flash drive
Settings Security
Printing confidential and other held jobs
Storing print jobs in the printer
Confidential Print select the print job type
Settings Reports Print Fonts
Printing information pages
Printing confidential and other held jobs
Printing a font sample list
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
Settings Reports Print Directory
Security Settings Help
Understanding the printer m enus
Menus list
Understanding the printer menus
Default Source menu
Default Source
Paper menu
Paper Size/Type menu
Tray x Type
MP Feeder Size
MP Feeder Type
Manual Paper Size
Configure MP menu
Configure MP
Manual Paper Type
Manual Envelope Size
Substitute Size menu
Paper Texture menu
Paper Weight menu
Card Stock Weight
Transparency Weight
Recycled Weight
Labels Weight
Paper Loading menu
Custom Types menu
Universal Setup menu
Bin Setup menu
Configure Bins
Output Bin
Overflow Bin
Reports menu
Reports menu
Active NIC menu
Network/Ports menu
Standard Network or Network x menu
PS SmartSwitch
NPA Mode
Network Buffer
Job Buffering
Network Card menu
To access the menu, navigate to either of the following
UseTo
TCP/IP menu
Wireless menu
To access the menu, navigate to
Network/Ports Network x Network x Setup Wireless
IPv6 menu
AppleTalk menu
Understanding the printer menus 101
Understanding the printer menus 102
Standard USB menu
Set Zone
Parallel x menu
Understanding the printer menus 103
Understanding the printer menus 104
Parallel Buffer
Serial x menu
Understanding the printer menus 105
Understanding the printer menus 106
Serial Buffer
Understanding the printer menus 107
Robust XON
Baud
Data Bits
Smtp Setup menu
Understanding the printer menus 108
Confidential Print menu
Security menu
Understanding the printer menus 109
Security Audit Log menu
Disk Wiping menu
Understanding the printer menus 110
Set Date and Time menu
Understanding the printer menus 111
Settings menu
General Settings
General Settings menu
Understanding the printer menus 112
Understanding the printer menus 113
Timeouts
Alarms
Understanding the printer menus 114
Understanding the printer menus 115
Error Recovery
Print Recovery
Understanding the printer menus 116
Press Sleep Button
Flash Drive Menu
Print Settings menu
Understanding the printer menus 117
Understanding the printer menus 118
Understanding the printer menus 119
Setup menu
Print Settings
Understanding the printer menus 120
Finishing menu
Understanding the printer menus 121
Download Target
Resource Save
Understanding the printer menus 122
Separator Source
Understanding the printer menus 123
Staple Job
Run Stapler Test
Offset Pages
Job Accounting menu
Quality menu
Understanding the printer menus 124
Understanding the printer menus 125
Utilities menu
Understanding the printer menus 126
PostScript menu
XPS menu
Understanding the printer menus 127
PCL Emul menu
Understanding the printer menus 128
Understanding the printer menus 129
Tray Renumber
Html menu
Understanding the printer menus 130
Image menu
Understanding the printer menus 131
Understanding the printer menus 132
Help menu
Menu item Description
Using recycled paper
Saving money and the environment
Saving paper and toner
Conserving supplies
Using Eco‑Mode
Click Settings General Settings Eco‑Mode
Settings Settings General Settings Quiet Mode
Saving energy
Adjusting Sleep mode
Settings General Settings Timeouts
Settings Settings General Settings Timeouts Sleep Mode
Saving money and the environment 135
Using Hibernate mode
Adjusting the brightness of the printer display
Click Settings General Settings Sleep Button Settings
Settings Settings General Settings
Click Settings General Settings
Recycling
Recycling Lexmark products
Recycling Lexmark packaging
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Using the security lock feature
Securing the printer
Statement of Volatility
Securing the printer 139
Back Exit Config Menu
Erasing volatile memory
Erasing non‑volatile memory
Disposing of a printer hard disk
Configuring printer hard disk encryption
Using the printer control panel
Using the Embedded Web Server
Click Settings Security Disk Encryption
Disk Encryption Enable
Finding printer security information
Cleaning the printer
Cleaning the printer
Maintaining the printer
Emptying the hole punch box
Status/Supplies View Supplies
Checking the status of parts and supplies
Click Device Status More Details
Using genuine Lexmark parts and supplies
Click Settings Print Settings Supply Notifications
Ordering supplies
Estimated number of remaining pages
Ordering a maintenance kit
Ordering a toner cartridge
Ordering an imaging unit
Ordering staple cartridges
Lexmark Return Program fuser maintenance kit type
Lexmark regular fuser maintenance kit type
Storing supplies
Lexmark roller kit
Replacing the toner cartridge
Replacing supplies
Maintaining the printer 148
Page
Replacing the imaging unit
Maintaining the printer 150
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Page
Replacing a staple cartridge
Maintaining the printer 153
Moving the printer
Before moving the printer
Page
Moving the printer to another location
Shipping the printer
Finding advanced networking and administrator information
Modifying confidential print settings
Copying printer settings to other printers
Managing the printer
Restoring factory default settings
Click the Copy Printer Settings
Click Printer Settings
Click Copy Printer Settings
Clearing jams
Avoiding jams
Load paper properly
Clearing jams 159
Allow the paper to enter the optional mailbox bins properly
Understanding jam messages and locations
Use recommended paper
Clearing jams 162
Jam location Printer message What to do
‑page jam, lift front cover to remove cartridge
Clearing jams 163
Page
Page
‑page jam, open upper rear door
‑page jam, open upper and lower rear door
Page
‑page jam, remove standard bin jam
‑page jam, remove tray 1 to clear duplex
Clearing jams 170
‑page jam, open tray x
Clearing jams 171
‑page jam, clear manual feeder
Clearing jams 172
Clearing jams 173
Page
Page
Clearing jams 176
Clearing jams 177
Clearing jams 178
Page
Troubleshooting
Understanding the printer messages
Troubleshooting 181
Change paper source to custom type name load orientation
Change paper source to paper size load orientation
Check tray x connection
Configuration change, some held jobs were not restored
Close door or insert cartridge
Close front door
Complex page, some data may not have printed
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Disk must be formatted for use in this device
Disk near full. Securely clearing disk space
Incompatible output bin x
Incompatible tray x
Incorrect paper size, open paper source
Insert hole punch box
Install bin
Install Tray
Troubleshooting 185
Insufficient memory for Flash Memory Defragment operation
Insufficient memory, some held jobs will not be restored
Insufficient memory to support Resource Save feature
Insufficient memory to collate job
Load staples
Troubleshooting 187
Load paper source with custom type name orientation
Load paper source with paper size orientation
Load paper source with paper type paper size orientation
Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Load Manual Feeder with custom type name orientation
Load Manual Feeder with paper size orientation
Maintenance kit very low, x estimated pages remain 80.xy
Network x software error
Troubleshooting 189
Memory full
Troubleshooting 190
Not enough free space in flash memory for resources
Paper changes needed
Reattach bin
Reinstall missing or unresponsive cartridge 31.xy
Reattach bins x y
Reinstall missing or unresponsive fuser 31.xy
Reinstall missing or unresponsive imaging unit 31.xy
Remove defective disk
Remove packaging material, area name
Replace maintenance kit, 0 estimated pages remain 80.xy
Remove paper from standard output bin
Replace cartridge, 0 estimated pages remain 88.xy
Replace cartridge, printer region mismatch 42.xy
Restore held jobs?
Serial port x disabled
Replace roller kit
Replace unsupported cartridge 32.xy
Some held jobs were not restored
Standard network software error
Standard USB port disabled
Supply needed to complete job
Too many disks installed
Too many flash options installed
Too many trays attached
Tray x paper size unsupported
Solving printer problems
USB port x disabled
Basic printer problems
Unsupported option in slot x
Troubleshooting 198
Troubleshooting 199
Printer display is blank
Hardware and internal option problems
Sheet tray problems
Troubleshooting 200
Action Yes Step Problem is solved Go to step
Cannot detect internal option
Troubleshooting 201
Internal print server does not operate correctly
Tray problems
Troubleshooting 202
Troubleshooting 203
Internal Solutions Port does not operate correctly
USB/parallel interface card does not operate correctly
Paper feed problems
Troubleshooting 204
Action Yes Step Go to step Problem is solved
Jammed pages are not reprinted
Solving home screen applications problems
An application error has occurred
Troubleshooting 205
Paper jam message remains after jam is cleared
Embedded Web Server does not open
Troubleshooting 206
Contacting customer support
Mail
Tech Library
Live chat
Edition notice
Product information
Lexmark International, Inc All rights reserved
Trademarks
209
Licensing notices
Noise emission levels
Product disposal
Static sensitivity notice
Temperature information
Laser notice
Laser advisory label
211
Power consumption
Product power consumption
Mode Description Power consumption Watts
212
Modular component notice
Multiple model information
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
European Community EC directives conformity
214
Regulatory notices for wireless products
Exposure to radio frequency radiation
Industry Canada Canada
Industry Canada Canada
216
217
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
Limited warranty
Limited warranty service
Lexmark International, Inc., Lexington, KY
218
Limitation of liability
Extent of limited warranty
219
Additional rights
Patent acknowledgment
220
Symbols
2100‑sheet tray loading 54 550‑sheet tray installing
Index
Numerics
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