December
Users Guide
 Contents
 Saving money and the environment 133
Understanding the printer menus
Securing the printer 139
Maintaining the printer 143
 Clearing jams 159
Troubleshooting 180
208
Index 221
 Safety information
Safety information
Page
 Finding information about the printer
Learning about the printer
Learning about the printer
What are you looking for? Find it here
 Other countries and regions-See the printed
Selecting a location for the printer
 Basic model
Printer configurations
 Hardware option Alternative hardware option
Fully configured model
 Using the printer control panel
Use
Display View the printer status
 Indicator light
Indicator light color and its corresponding printer status
Printer status
Sleep button light Printer status
 Installing internal options
Additional printer setup
Accessing the controller board
Available internal options
Page
Page
 Installing a memory card
Page
 Installing an Internal Solutions Port
Page
Page
Page
 Installing an optional card
Page
 Installing a printer hard disk
Page
Page
Page
 Removing a printer hard disk
Page
 Installing hardware options
Order of installation
Installing optional trays
Page
Page
Page
 Attaching cables
 Organizing the cables
 Installing the printer software
Setting up the printer software
 For Windows users
Updating available options in the printer driver
Windows
Windows 7 or earlier
 Installing the printer on an Ethernet network
Preparing to set up the printer on an Ethernet network
Networking
For Macintosh users
 Select Ethernet connection, and then click Continue
For Macintosh users
 AppleTalk select your printer Add
Preparing to set up the printer on a wireless network
 Settings Network/Ports Active NIC Auto
Connecting the printer using the Wireless Setup Wizard
Select a wireless connection setup
From the printer control panel, navigate to
 Using the Personal Identification Number PIN method
Using the Push Button Configuration PBC method
Click Settings Network/Ports Wireless
Follow the instructions on the printer display
 Windows
 Setting up serial printing
 Click Continue Finish
 Verifying printer setup
Printing a menu settings
Printing a network setup
 Configuring Universal paper settings
Setting the paper size and type
Settings Paper Menu Paper Size/Type
Loading paper and specialty media
Page
Page
 One ‑sided printing
 One ‑sided printing Two ‑sided printing
Page
Page
 Loading the 2100‑sheet tray
Pull out the tray Adjust the width and length guides
Loading A5‑size paper
Pull up and slide the width guide to the position for A5
Page
 Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper
Page
 ABC
 ABC
 Pull down the multipurpose feeder door
Loading the multipurpose feeder
 LTR Exec B5
Page
 ABC
 5BXEC E
 Using the printer control panel
Using the Embedded Web Server
Linking and unlinking trays
Linking and unlinking trays
 Click Settings Paper Menu Custom Types
Settings Paper Menu Custom Types
Assigning a custom paper type
 Tips on using card stock
Using specialty media
Tips on using envelopes
Paper and specialty media guide
 Tips on using transparencies
Tips on using labels
Paper characteristics
Paper guidelines
 Selecting paper
 Selecting preprinted forms and letterhead
Using recycled paper and other office papers
 Unacceptable paper examples
Storing paper
 Paper types and weights supported by the printer
Supported paper sizes, types, and weights
Printer engine supports 60-176‑g/m216-47‑lb paper weights
Paper sizes supported by the printer
 Paper and specialty media guide
 Supported paper sizes
Paper sizes, types, and weights supported by the finishers
 Supported paper types and weights
 Colored Paper
 Click Settings Print Settings Quality Menu Toner Darkness
Adjusting toner darkness
Printing
Printing a document
 Adjust the toner darkness, and then press
Settings Print Settings Quality Menu Toner Darkness
Printing from a flash drive
Supported flash drives and file types
 Printing from a flash drive
 Printing confidential and other held jobs
Settings Security
Storing print jobs in the printer
Confidential Print select the print job type
 Printing information pages
Settings Reports Print Fonts
Printing confidential and other held jobs
Printing a font sample list
 Canceling a print job from the printer control panel
Canceling a print job
Canceling a print job from the computer
Settings Reports Print Directory
 Understanding the printer m enus
Security Settings Help
Menus list
Understanding the printer menus
 Default Source
Default Source menu
Paper menu
Paper Size/Type menu
 MP Feeder Size
Tray x Type
 Manual Paper Size
MP Feeder Type
 Configure MP
Configure MP menu
Manual Paper Type
Manual Envelope Size
 Paper Texture menu
Substitute Size menu
 Paper Weight menu
 Transparency Weight
Card Stock Weight
Recycled Weight
Labels Weight
 Paper Loading menu
 Custom Types menu
 Universal Setup menu
 Configure Bins
Bin Setup menu
Output Bin
Overflow Bin
 Reports menu
Reports menu
 Network/Ports menu
Active NIC menu
Standard Network or Network x menu
 NPA Mode
PS SmartSwitch
Network Buffer
Job Buffering
 To access the menu, navigate to either of the following
Network Card menu
UseTo
 TCP/IP menu
 To access the menu, navigate to
Wireless menu
Network/Ports Network x Network x Setup Wireless
IPv6 menu
 Understanding the printer menus 101
AppleTalk menu
 Standard USB menu
Understanding the printer menus 102
Set Zone
 Understanding the printer menus 103
Parallel x menu
 Parallel Buffer
Understanding the printer menus 104
 Understanding the printer menus 105
Serial x menu
 Serial Buffer
Understanding the printer menus 106
 Robust XON
Understanding the printer menus 107
Baud
Data Bits
 Understanding the printer menus 108
Smtp Setup menu
 Security menu
Confidential Print menu
Understanding the printer menus 109
 Disk Wiping menu
Security Audit Log menu
Understanding the printer menus 110
 Understanding the printer menus 111
Set Date and Time menu
 General Settings
Settings menu
General Settings menu
Understanding the printer menus 112
 Understanding the printer menus 113
 Alarms
Timeouts
Understanding the printer menus 114
 Understanding the printer menus 115
 Print Recovery
Error Recovery
Understanding the printer menus 116
Press Sleep Button
 Print Settings menu
Flash Drive Menu
Understanding the printer menus 117
 Understanding the printer menus 118
 Understanding the printer menus 119
 Print Settings
Setup menu
Understanding the printer menus 120
 Understanding the printer menus 121
Finishing menu
Download Target
Resource Save
 Separator Source
Understanding the printer menus 122
 Staple Job
Understanding the printer menus 123
Run Stapler Test
Offset Pages
 Quality menu
Job Accounting menu
Understanding the printer menus 124
 Understanding the printer menus 125
 Understanding the printer menus 126
Utilities menu
 XPS menu
PostScript menu
Understanding the printer menus 127
 Understanding the printer menus 128
PCL Emul menu
 Tray Renumber
Understanding the printer menus 129
 Understanding the printer menus 130
Html menu
 Understanding the printer menus 131
Image menu
 Help menu
Understanding the printer menus 132
Menu item Description
 Saving money and the environment
Using recycled paper
Saving paper and toner
Conserving supplies
 Click Settings General Settings Eco‑Mode
Using Eco‑Mode
Settings Settings General Settings Quiet Mode
Saving energy
 Settings General Settings Timeouts
Adjusting Sleep mode
Settings Settings General Settings Timeouts Sleep Mode
Saving money and the environment 135
 Adjusting the brightness of the printer display
Using Hibernate mode
Click Settings General Settings Sleep Button Settings
Settings Settings General Settings
 Recycling
Click Settings General Settings
Recycling Lexmark products
Recycling Lexmark packaging
Page
 Securing the printer
Using the security lock feature
Statement of Volatility
Securing the printer 139
 Erasing volatile memory
Back Exit Config Menu
Erasing non‑volatile memory
Disposing of a printer hard disk
 Using the printer control panel
Configuring printer hard disk encryption
Using the Embedded Web Server
Click Settings Security Disk Encryption
 Finding printer security information
Disk Encryption Enable
 Cleaning the printer
Cleaning the printer
Maintaining the printer
Emptying the hole punch box
 Checking the status of parts and supplies
Status/Supplies View Supplies
Click Device Status More Details
 Click Settings Print Settings Supply Notifications
Using genuine Lexmark parts and supplies
Ordering supplies
Estimated number of remaining pages
 Ordering a toner cartridge
Ordering a maintenance kit
Ordering an imaging unit
Ordering staple cartridges
 Lexmark regular fuser maintenance kit type
Lexmark Return Program fuser maintenance kit type
Storing supplies
Lexmark roller kit
 Replacing supplies
Replacing the toner cartridge
Maintaining the printer 148
Page
 Maintaining the printer 150
Replacing the imaging unit
Page
Page
 Maintaining the printer 153
Replacing a staple cartridge
 Before moving the printer
Moving the printer
Page
 Shipping the printer
Moving the printer to another location
 Modifying confidential print settings
Finding advanced networking and administrator information
Copying printer settings to other printers
Managing the printer
 Click the Copy Printer Settings
Restoring factory default settings
Click Printer Settings
Click Copy Printer Settings
 Avoiding jams
Clearing jams
Load paper properly
Clearing jams 159
 Allow the paper to enter the optional mailbox bins properly
 Use recommended paper
Understanding jam messages and locations
 Jam location Printer message What to do
Clearing jams 162
 Clearing jams 163
‑page jam, lift front cover to remove cartridge
Page
Page
 ‑page jam, open upper rear door
 ‑page jam, open upper and lower rear door
Page
 ‑page jam, remove standard bin jam
 Clearing jams 170
‑page jam, remove tray 1 to clear duplex
 Clearing jams 171
‑page jam, open tray x
 Clearing jams 172
‑page jam, clear manual feeder
 Clearing jams 173
Page
Page
 Clearing jams 176
 Clearing jams 177
 Clearing jams 178
Page
 Understanding the printer messages
Troubleshooting
 Change paper source to custom type name load orientation
Troubleshooting 181
Change paper source to paper size load orientation
Check tray x connection
 Close door or insert cartridge
Configuration change, some held jobs were not restored
Close front door
Complex page, some data may not have printed
 Error reading USB hub. Remove hub
Error reading USB drive. Remove USB
Disk must be formatted for use in this device
Disk near full. Securely clearing disk space
 Incompatible tray x
Incompatible output bin x
Incorrect paper size, open paper source
Insert hole punch box
 Install Tray
Install bin
Troubleshooting 185
Insufficient memory for Flash Memory Defragment operation
 Insufficient memory to support Resource Save feature
Insufficient memory, some held jobs will not be restored
Insufficient memory to collate job
Load staples
 Load paper source with custom type name orientation
Troubleshooting 187
Load paper source with paper size orientation
Load paper source with paper type paper size orientation
 Maintenance kit nearly low 80.xy
Maintenance kit low 80.xy
Load Manual Feeder with custom type name orientation
Load Manual Feeder with paper size orientation
 Network x software error
Maintenance kit very low, x estimated pages remain 80.xy
Troubleshooting 189
Memory full
 Not enough free space in flash memory for resources
Troubleshooting 190
Paper changes needed
Reattach bin
 Reattach bins x y
Reinstall missing or unresponsive cartridge 31.xy
 Reinstall missing or unresponsive imaging unit 31.xy
Reinstall missing or unresponsive fuser 31.xy
Remove defective disk
Remove packaging material, area name
 Remove paper from standard output bin
Replace maintenance kit, 0 estimated pages remain 80.xy
Replace cartridge, 0 estimated pages remain 88.xy
Replace cartridge, printer region mismatch 42.xy
 Serial port x disabled
Restore held jobs?
Replace roller kit
Replace unsupported cartridge 32.xy
 Standard network software error
Some held jobs were not restored
Standard USB port disabled
Supply needed to complete job
 Too many flash options installed
Too many disks installed
Too many trays attached
Tray x paper size unsupported
 USB port x disabled
Solving printer problems
Basic printer problems
Unsupported option in slot x
 Troubleshooting 198
 Printer display is blank
Troubleshooting 199
 Sheet tray problems
Hardware and internal option problems
Troubleshooting 200
Action Yes Step Problem is solved Go to step
 Troubleshooting 201
Cannot detect internal option
Internal print server does not operate correctly
 Troubleshooting 202
Tray problems
 Internal Solutions Port does not operate correctly
Troubleshooting 203
USB/parallel interface card does not operate correctly
 Troubleshooting 204
Paper feed problems
Action Yes Step Go to step Problem is solved
Jammed pages are not reprinted
 An application error has occurred
Solving home screen applications problems
Troubleshooting 205
Paper jam message remains after jam is cleared
 Troubleshooting 206
Embedded Web Server does not open
Contacting customer support
 Tech Library
Mail
Live chat
 Product information
Edition notice
Lexmark International, Inc All rights reserved
 209
Trademarks
 Noise emission levels
Licensing notices
Product disposal
Static sensitivity notice
 Laser notice
Temperature information
Laser advisory label
211
 Product power consumption
Power consumption
Mode Description Power consumption Watts
212
 Multiple model information
Modular component notice
 Avis de conformité aux normes de l’industrie du Canada
Industry Canada compliance statement
European Community EC directives conformity
214
 Exposure to radio frequency radiation
Regulatory notices for wireless products
Industry Canada Canada
Industry Canada Canada
 216
 ΤΗΣ Οδηγιασ 1999/5/ΕΚ
217
 Limited warranty service
Limited warranty
Lexmark International, Inc., Lexington, KY
218
 Extent of limited warranty
Limitation of liability
219
 Patent acknowledgment
Additional rights
220
 2100‑sheet tray loading 54 550‑sheet tray installing
Symbols
Index
Numerics
Page
Page
Page
Page
Page