‑page jam, open upper and lower rear door | Lexmark M5163DN specification

Clearing jams

167

3Close the rear door.

4To clear the message and continue printing, select Next > > Clear the jam, press OK > .

[x]‑page jam, open upper and lower rear door [231–234]

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

1Pull down the rear door.

2Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.

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Image 167

Lexmark M5163DN manual ‑page jam, open upper and lower rear door

Contents

December Users Guide Contents Maintaining the printer 143 Understanding the printer menusSaving money and the environment 133 Securing the printer 139 Index 221 Troubleshooting 180Clearing jams 159 208 Safety information Safety informationPage What are you looking for? Find it here Learning about the printerFinding information about the printer Learning about the printer Other countries and regions-See the printed Selecting a location for the printer Basic model Printer configurations Hardware option Alternative hardware option Fully configured model Display View the printer status Using the printer control panelUse Sleep button light Printer status Indicator light color and its corresponding printer statusIndicator light Printer status Available internal options Additional printer setupInstalling internal options Accessing the controller boardPage Page Installing a memory card Page Installing an Internal Solutions Port Page Page Page Installing an optional card Page Installing a printer hard disk Page Page Page Removing a printer hard disk Page Installing optional trays Installing hardware optionsOrder of installation Page Page Page Attaching cables Organizing the cables Installing the printer software Setting up the printer software Windows 7 or earlier Updating available options in the printer driverFor Windows users Windows For Macintosh users Preparing to set up the printer on an Ethernet networkInstalling the printer on an Ethernet network Networking Select Ethernet connection, and then click Continue For Macintosh users AppleTalk select your printer Add Preparing to set up the printer on a wireless network From the printer control panel, navigate to Connecting the printer using the Wireless Setup WizardSettings Network/Ports Active NIC Auto Select a wireless connection setup Follow the instructions on the printer display Using the Push Button Configuration PBC methodUsing the Personal Identification Number PIN method Click Settings Network/Ports Wireless Windows Setting up serial printing Click Continue Finish Printing a network setup Verifying printer setupPrinting a menu settings Loading paper and specialty media Setting the paper size and typeConfiguring Universal paper settings Settings Paper Menu Paper Size/TypePage Page One ‑sided printing One ‑sided printing Two ‑sided printing Page Page Pull up and slide the width guide to the position for A5 Pull out the tray Adjust the width and length guidesLoading the 2100‑sheet tray Loading A5‑size paperPage Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Page ABC ABC Pull down the multipurpose feeder door Loading the multipurpose feeder LTR Exec B5 Page ABC 5BXEC E Linking and unlinking trays Using the Embedded Web ServerUsing the printer control panel Linking and unlinking trays Assigning a custom paper type Click Settings Paper Menu Custom TypesSettings Paper Menu Custom Types Paper and specialty media guide Using specialty mediaTips on using card stock Tips on using envelopes Paper guidelines Tips on using labelsTips on using transparencies Paper characteristics Selecting paper Selecting preprinted forms and letterhead Using recycled paper and other office papers Unacceptable paper examples Storing paper Paper sizes supported by the printer Supported paper sizes, types, and weightsPaper types and weights supported by the printer Printer engine supports 60-176‑g/m216-47‑lb paper weights Paper and specialty media guide Supported paper sizes Paper sizes, types, and weights supported by the finishers Supported paper types and weights Colored Paper Printing a document Adjusting toner darknessClick Settings Print Settings Quality Menu Toner Darkness Printing Supported flash drives and file types Settings Print Settings Quality Menu Toner DarknessAdjust the toner darkness, and then press Printing from a flash drive Printing from a flash drive Confidential Print select the print job type Settings SecurityPrinting confidential and other held jobs Storing print jobs in the printer Printing a font sample list Settings Reports Print FontsPrinting information pages Printing confidential and other held jobs Settings Reports Print Directory Canceling a print jobCanceling a print job from the printer control panel Canceling a print job from the computer Understanding the printer menus Security Settings HelpUnderstanding the printer m enus Menus list Paper Size/Type menu Default Source menuDefault Source Paper menu MP Feeder Size Tray x Type Manual Paper Size MP Feeder Type Manual Envelope Size Configure MP menuConfigure MP Manual Paper Type Paper Texture menu Substitute Size menu Paper Weight menu Labels Weight Card Stock WeightTransparency Weight Recycled Weight Paper Loading menu Custom Types menu Universal Setup menu Overflow Bin Bin Setup menuConfigure Bins Output Bin Reports menu Reports menu Standard Network or Network x menu Network/Ports menuActive NIC menu Job Buffering PS SmartSwitchNPA Mode Network Buffer UseTo To access the menu, navigate to either of the followingNetwork Card menu TCP/IP menu IPv6 menu Wireless menuTo access the menu, navigate to Network/Ports Network x Network x Setup Wireless Understanding the printer menus 101 AppleTalk menu Set Zone Standard USB menuUnderstanding the printer menus 102 Understanding the printer menus 103 Parallel x menu Parallel Buffer Understanding the printer menus 104 Understanding the printer menus 105 Serial x menu Serial Buffer Understanding the printer menus 106 Data Bits Understanding the printer menus 107Robust XON Baud Understanding the printer menus 108 Smtp Setup menu Understanding the printer menus 109 Security menuConfidential Print menu Understanding the printer menus 110 Disk Wiping menuSecurity Audit Log menu Understanding the printer menus 111 Set Date and Time menu Understanding the printer menus 112 Settings menuGeneral Settings General Settings menu Understanding the printer menus 113 Understanding the printer menus 114 AlarmsTimeouts Understanding the printer menus 115 Press Sleep Button Error RecoveryPrint Recovery Understanding the printer menus 116 Understanding the printer menus 117 Print Settings menuFlash Drive Menu Understanding the printer menus 118 Understanding the printer menus 119 Understanding the printer menus 120 Print SettingsSetup menu Resource Save Finishing menuUnderstanding the printer menus 121 Download Target Separator Source Understanding the printer menus 122 Offset Pages Understanding the printer menus 123Staple Job Run Stapler Test Understanding the printer menus 124 Quality menuJob Accounting menu Understanding the printer menus 125 Understanding the printer menus 126 Utilities menu Understanding the printer menus 127 XPS menuPostScript menu Understanding the printer menus 128 PCL Emul menu Tray Renumber Understanding the printer menus 129 Understanding the printer menus 130 Html menu Understanding the printer menus 131 Image menu Menu item Description Help menuUnderstanding the printer menus 132 Conserving supplies Using recycled paperSaving money and the environment Saving paper and toner Saving energy Using Eco‑ModeClick Settings General Settings Eco‑Mode Settings Settings General Settings Quiet Mode Saving money and the environment 135 Adjusting Sleep modeSettings General Settings Timeouts Settings Settings General Settings Timeouts Sleep Mode Settings Settings General Settings Using Hibernate modeAdjusting the brightness of the printer display Click Settings General Settings Sleep Button Settings Recycling Lexmark packaging Click Settings General SettingsRecycling Recycling Lexmark productsPage Securing the printer 139 Using the security lock featureSecuring the printer Statement of Volatility Disposing of a printer hard disk Back Exit Config MenuErasing volatile memory Erasing non‑volatile memory Click Settings Security Disk Encryption Configuring printer hard disk encryptionUsing the printer control panel Using the Embedded Web Server Finding printer security information Disk Encryption Enable Emptying the hole punch box Cleaning the printerCleaning the printer Maintaining the printer Click Device Status More Details Checking the status of parts and suppliesStatus/Supplies View Supplies Estimated number of remaining pages Using genuine Lexmark parts and suppliesClick Settings Print Settings Supply Notifications Ordering supplies Ordering staple cartridges Ordering a maintenance kitOrdering a toner cartridge Ordering an imaging unit Lexmark roller kit Lexmark Return Program fuser maintenance kit typeLexmark regular fuser maintenance kit type Storing supplies Maintaining the printer 148 Replacing suppliesReplacing the toner cartridge Page Maintaining the printer 150 Replacing the imaging unitPage Page Maintaining the printer 153 Replacing a staple cartridge Before moving the printer Moving the printerPage Shipping the printer Moving the printer to another location Managing the printer Finding advanced networking and administrator informationModifying confidential print settings Copying printer settings to other printers Click Copy Printer Settings Restoring factory default settingsClick the Copy Printer Settings Click Printer Settings Clearing jams 159 Clearing jamsAvoiding jams Load paper properly Allow the paper to enter the optional mailbox bins properly Use recommended paper Understanding jam messages and locations Jam location Printer message What to do Clearing jams 162 Clearing jams 163 ‑page jam, lift front cover to remove cartridgePage Page ‑page jam, open upper rear door ‑page jam, open upper and lower rear door Page ‑page jam, remove standard bin jam Clearing jams 170 ‑page jam, remove tray 1 to clear duplex Clearing jams 171 ‑page jam, open tray x Clearing jams 172 ‑page jam, clear manual feeder Clearing jams 173 Page Page Clearing jams 176 Clearing jams 177 Clearing jams 178 Page Understanding the printer messages Troubleshooting Check tray x connection Troubleshooting 181Change paper source to custom type name load orientation Change paper source to paper size load orientation Complex page, some data may not have printed Configuration change, some held jobs were not restoredClose door or insert cartridge Close front door Disk near full. Securely clearing disk space Error reading USB drive. Remove USBError reading USB hub. Remove hub Disk must be formatted for use in this device Insert hole punch box Incompatible output bin xIncompatible tray x Incorrect paper size, open paper source Insufficient memory for Flash Memory Defragment operation Install binInstall Tray Troubleshooting 185 Load staples Insufficient memory, some held jobs will not be restoredInsufficient memory to support Resource Save feature Insufficient memory to collate job Load paper source with paper type paper size orientation Troubleshooting 187Load paper source with custom type name orientation Load paper source with paper size orientation Load Manual Feeder with paper size orientation Maintenance kit low 80.xyMaintenance kit nearly low 80.xy Load Manual Feeder with custom type name orientation Memory full Maintenance kit very low, x estimated pages remain 80.xyNetwork x software error Troubleshooting 189 Reattach bin Troubleshooting 190Not enough free space in flash memory for resources Paper changes needed Reattach bins x y Reinstall missing or unresponsive cartridge 31.xy Remove packaging material, area name Reinstall missing or unresponsive fuser 31.xyReinstall missing or unresponsive imaging unit 31.xy Remove defective disk Replace cartridge, printer region mismatch 42.xy Replace maintenance kit, 0 estimated pages remain 80.xyRemove paper from standard output bin Replace cartridge, 0 estimated pages remain 88.xy Replace unsupported cartridge 32.xy Restore held jobs?Serial port x disabled Replace roller kit Supply needed to complete job Some held jobs were not restoredStandard network software error Standard USB port disabled Tray x paper size unsupported Too many disks installedToo many flash options installed Too many trays attached Unsupported option in slot x Solving printer problemsUSB port x disabled Basic printer problems Troubleshooting 198 Printer display is blank Troubleshooting 199 Action Yes Step Problem is solved Go to step Hardware and internal option problemsSheet tray problems Troubleshooting 200 Internal print server does not operate correctly Troubleshooting 201Cannot detect internal option Troubleshooting 202 Tray problems USB/parallel interface card does not operate correctly Internal Solutions Port does not operate correctlyTroubleshooting 203 Jammed pages are not reprinted Paper feed problemsTroubleshooting 204 Action Yes Step Go to step Problem is solved Paper jam message remains after jam is cleared Solving home screen applications problemsAn application error has occurred Troubleshooting 205 Contacting customer support Troubleshooting 206Embedded Web Server does not open Live chat Tech LibraryMail Lexmark International, Inc All rights reserved Product informationEdition notice 209 Trademarks Static sensitivity notice Licensing noticesNoise emission levels Product disposal 211 Temperature informationLaser notice Laser advisory label 212 Power consumptionProduct power consumption Mode Description Power consumption Watts Multiple model information Modular component notice 214 Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada European Community EC directives conformity Industry Canada Canada Regulatory notices for wireless productsExposure to radio frequency radiation Industry Canada Canada 216 ΤΗΣ Οδηγιασ 1999/5/ΕΚ 217 218 Limited warrantyLimited warranty service Lexmark International, Inc., Lexington, KY 219 Extent of limited warrantyLimitation of liability 220 Patent acknowledgmentAdditional rights Numerics Symbols2100‑sheet tray loading 54 550‑sheet tray installing IndexPage Page Page Page Page